Tux Browning

Crest INFINITI responded

We are overjoyed to hear about your wonderful experience with our service team. It means so much to us that our service advisor and cashier team were able to accommodate your urgent needs during such an unexpected family situation. We understand how important it is to be flexible and responsive when our customers face personal emergencies. Your kind words about the quality of service you received truly brightens our day. Thank you for taking the time to share your positive experience - it helps us know we're on the right track in providing compassionate and efficient service to our valued customers.

Crest INFINITI responded

Thank you for your review! We are thrilled to hear that you consider us the best choice for your automotive needs. Your recognition of our team's commitment to going above and beyond in both sales and service truly means the world to us. We work hard every day to provide an exceptional experience that makes our customers feel confident in their decision to choose us. Your loyalty and trust inspire us to continue delivering the outstanding service you deserve.

Crest INFINITI responded

We are ecstatic to hear that your service experience went so smoothly! It's wonderful to know that you were guided to the right department and that we were able to take care of your needs the same day. Quick resolution is something we truly value, and we're thrilled that we could deliver that for you. Thank you for taking the time to share your positive experience - it means so much to our team!

Crest INFINITI responded

We are delighted to hear about your wonderful experience with our team. Your kind words about receiving such knowledgeable and attentive service truly mean a lot to us at Crest INFINITI. We take great pride in maintaining honest communication and ensuring our customers feel heard throughout their entire experience. It's fantastic to know that you found the follow-through to be prompt and that direct communication was encouraged. We appreciate you taking the time to share your positive feedback about the professional service you received.

Crest INFINITI responded

Thank you immensely for sharing your wonderful experience with us. We are thrilled to hear that you found our team to be welcoming and attentive to your needs. Your recognition of both our sales and service teams means so much to us, as we strive to provide exceptional care throughout every aspect of your experience with Crest INFINITI. We truly appreciate customers like you who take the time to acknowledge our commitment to outstanding service.

Crest INFINITI responded

We genuinely admire your patience and understanding regarding the loaner vehicle situation. We recognize how important it is to have the specific vehicle you requested, especially when you planned ahead by calling a month in advance to arrange for a QX80 loaner. We understand that receiving a QX60 instead was not what you expected and can see how this would be frustrating despite your gracious attitude about it. Your feedback helps us improve our loaner vehicle coordination process to better meet our customers' specific requests in the future. We truly value your business at Crest INFINITI and appreciate you taking the time to share your experience with us.

Crest INFINITI responded

Thank you for your wonderful feedback! We're thrilled to hear that you consistently receive prompt, efficient service from our friendly and professional staff. It's heartwarming to know you've developed friendships with some of our team members. We truly value these connections and your continued trust in Crest INFINITI. We look forward to serving you again soon!

Crest INFINITI responded

We deeply cherish your loyalty and the trust you have placed in us over the past decade. Your recognition of our quick service and digital tools that keep customers informed throughout the process means so much to our team. It is wonderful to hear that our Service Manager made such a personal connection by remembering you from your previous visit - building those lasting relationships is what we strive for with every interaction. Having served you through three vehicle purchases and ongoing service needs, we are grateful for customers like you who recognize our commitment to delivering exceptional experiences. Your feedback about our people and dedication to great customer service truly reflects what Crest INFINITI stands for.

Crest INFINITI responded

Thank you for sharing your wonderful experience with us! We are delighted to hear that your QX55 service visit went smoothly from start to finish. It sounds like Bryan Bannister provided you with excellent care and kept you well-informed throughout the entire process while your vehicle received its oil change, tire rotation, engine filter replacement, and paint sealant application. We truly value customers like you who take the time to recognize outstanding service. Your feedback means a great deal to our team, and we look forward to serving you again in the future.