Tux Browning

Crest INFINITI responded

We genuinely admire your patience and understanding regarding the loaner vehicle situation. We recognize how important it is to have the specific vehicle you requested, especially when you planned ahead by calling a month in advance to arrange for a QX80 loaner. We understand that receiving a QX60 instead was not what you expected and can see how this would be frustrating despite your gracious attitude about it. Your feedback helps us improve our loaner vehicle coordination process to better meet our customers' specific requests in the future. We truly value your business at Crest INFINITI and appreciate you taking the time to share your experience with us.

Crest INFINITI responded

Thank you for your wonderful feedback! We're thrilled to hear that you consistently receive prompt, efficient service from our friendly and professional staff. It's heartwarming to know you've developed friendships with some of our team members. We truly value these connections and your continued trust in Crest INFINITI. We look forward to serving you again soon!

Crest INFINITI responded

We deeply cherish your loyalty and the trust you have placed in us over the past decade. Your recognition of our quick service and digital tools that keep customers informed throughout the process means so much to our team. It is wonderful to hear that our Service Manager made such a personal connection by remembering you from your previous visit - building those lasting relationships is what we strive for with every interaction. Having served you through three vehicle purchases and ongoing service needs, we are grateful for customers like you who recognize our commitment to delivering exceptional experiences. Your feedback about our people and dedication to great customer service truly reflects what Crest INFINITI stands for.

Crest INFINITI responded

Thank you for sharing your wonderful experience with us! We are delighted to hear that your QX55 service visit went smoothly from start to finish. It sounds like Bryan Bannister provided you with excellent care and kept you well-informed throughout the entire process while your vehicle received its oil change, tire rotation, engine filter replacement, and paint sealant application. We truly value customers like you who take the time to recognize outstanding service. Your feedback means a great deal to our team, and we look forward to serving you again in the future.

Crest INFINITI responded

Thank you for sharing such a heartfelt review! We're thrilled to hear that your car-buying experience with Tux and Kayla was the best you've ever had. It’s wonderful to know that Tux’s attention to detail and knowledge helped guide you through an important decision for your growing family, and that both he and Kayla made the process enjoyable and genuine. Building lasting relationships with our customers is what we strive for, and we're honored to have earned your trust. Congratulations on your expanding family—we look forward to serving you again in the future!

Crest INFINITI responded

Thank you for sharing your experience! We're thrilled to hear that Tux provided you with excellent service and made your vehicle purchase process so smooth. We take pride in having knowledgeable and helpful staff, and it’s great to know that Tux made such a positive impact. We appreciate your feedback and look forward to assisting you again in the future!

Crest INFINITI responded

Thank you so much for your kind words! We're thrilled to hear that you've had such positive experiences with us. We're dedicated to providing great products, service, and a friendly environment, and we're grateful for your continued support. We look forward to serving you for many years to come!

Crest INFINITI responded

Thank you for your review! We're so glad to hear you had a great service and buying experience with us. We truly appreciate your feedback and look forward to assisting you again in the future!

Crest INFINITI responded

Thank you for the wonderful review! We're thrilled to hear that Trevor provided you with such a professional and seamless experience. It's great to know he's consistently on top of things and easy to work with — we'll be sure to pass along your kind words. We appreciate your trust and look forward to serving you again!