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Ty Crews

Overview Reviews (87) Inventory (257)

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Ty Crews

Buisness Manager

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9

87 Reviews

Overview Reviews (87) Inventory (257)

4.9

87 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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87 Reviews of Ty Crews

December 09, 2025

Dealership Rating

Employee Rating

Good people good prices fair deals. would rather deal with Germain Honda before any other Honda dealer in metro Phoenix area. would rather deal with Germain Honda before any other Honda dealer in metro Phoenix area. More

by e333d

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Colin McEuen, David McKee, Alex Rivas, Montana Boone, Kristina Miranda

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Dec 10, 2025 -

Germain Honda of Surprise responded

Thank you. It was our pleasure to provide you with a 5-star experience, and we look forward to serving you again. Best Regards, Sassha Motz General Manager

December 09, 2025

Dealership Rating

Employee Rating

Knowledgeable, professional, and customer-focused. I was lucky to find a great car at Germain Honda of Surprise. Thank you. I was lucky to find a great car at Germain Honda of Surprise. Thank you. More

by Mtn_Mermaid

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Liz Card, Colin McEuen, Juan Marino

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Dec 10, 2025 -

Germain Honda of Surprise responded

Congratulations on your new vehicle! Welcome to the Germain family and we look forward to serving you again. Best Regards, Sassha Motz General Manager

December 03, 2025

Dealership Rating

Employee Rating

Great service, friendly sales person and a very unstressed experience. Defenetly will recommend to friends and family unstressed experience. Defenetly will recommend to friends and family More

by vianeyplascencia.vp

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brett Smith

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Dec 03, 2025 -

Germain Honda of Surprise responded

Your overall satisfaction is our top priority. Thank you for choosing Germain for your automotive service needs. Best Regards, Sassha Motz General Manager

November 28, 2025

Dealership Rating

Employee Rating

Very impressed with the quality of customer service we received from PJ and Ty during the car buying process. Would definitely work with them again. received from PJ and Ty during the car buying process. Would definitely work with them again. More

by MATTHS

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jean Pierre Rachid

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Dec 02, 2025 -

Germain Honda of Surprise responded

We set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you for the review! Best Regards, Sassha Motz General Manager

November 28, 2025

Dealership Rating

Employee Rating

Low pressure, let me test drive a few vehicles and they got down n dirty on the price. Worked for me! got down n dirty on the price. Worked for me! More

by danbsherwood

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Murchie

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Dec 02, 2025 -

Germain Honda of Surprise responded

We are pleased to know that our team was able to meet your expectations. Thank you for choosing Germain for your automotive needs. Best Regards, Sassha Motz General Manager

November 26, 2025

Dealership Rating

Employee Rating

All of the employees we amazing and knowledgeable. Able to answer all our questions and kept us in the range of the payments we needed. Able to answer all our questions and kept us in the range of the payments we needed. More

by sndforlife87

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adrian Alvarez, Evan Winje

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Nov 26, 2025 -

Germain Honda of Surprise responded

Congratulations on your new Honda. We are happy to know that our team provided you with a 5-star experience and that all you expectations were met. Best Regards, Sassha Motz General Manager

November 22, 2025

Dealership Rating

Employee Rating

Shay was outstanding in the buying process. Super helpful a friendly. He made the process painless. We will recommend him to anyone shopping for a Honda. Super helpful a friendly. He made the process painless. We will recommend him to anyone shopping for a Honda. More

by kyaktus

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Branden Cole, Shay Guidry

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Nov 24, 2025 -

Germain Honda of Surprise responded

Thanks so much! We sincerely appreciate your business and your positive feedback on your sales experience with Shay. Providing our guests with a stress-free dealership visit is what we're all about, so we're delighted to know that's what Shay delivered. Enjoy your new Honda from Germain Honda or Surprise. Best Regards, Sassha Motz General Manager

November 18, 2025

Dealership Rating

Employee Rating

Germain Honda is amazing the service people are always so great and Kristina was very helpful great and Kristina was very helpful More

by SDSSOCAL24

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nate Garcia, Montana Boone, Kristina Miranda, Kevin Proo

Report | Print

Nov 19, 2025 -

Germain Honda of Surprise responded

We’re grateful for your trust and support. Our team takes great pride in delivering exceptional care, and it’s wonderful to know our efforts made a positive impression on your experience. Best Regards, Sassha Motz General Manager

November 14, 2025

Dealership Rating

Employee Rating

Pleasant professional and efficient. It was all I expected and more. I give it my highest rating. Thanks It was all I expected and more. I give it my highest rating. Thanks More

by claysmit33

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jean Pierre Rachid

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Nov 17, 2025 -

Germain Honda of Surprise responded

Thanks for sharing positive feedback on your recent service visit. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, Sassha Motz General Manager

November 06, 2025

Dealership Rating

Employee Rating

We had a very good experience. Conner Brandtman was very helpful and pleasant to work with. Conner Brandtman was very helpful and pleasant to work with. More

by john lee

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Liz Card, Connor Brandtman, Branden Cole, Jean Pierre Rachid

Report | Print

Nov 07, 2025 -

Germain Honda of Surprise responded

We appreciate your business and thank you for taking the time to leave this kind 5-star review. Best Regards, Sassha Motz General Manager

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