Ty Stanberry | Page 4

Great customer service. Very clean and comfortable. We’ve been a customer for twenty years. The sales, finance and service departments were very helpful and knowledgeable. We’ve been a customer for twenty years. The sales, finance and service departments were very helpful and knowledgeable. More

by mtbruckner68 Verified Customer Verified Customer

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Solid dealership and a solid team. Everyone I spoke to was courteous. There were No last minute surprises in the process and no gimmicks attempted was courteous. There were No last minute surprises in the process and no gimmicks attempted More

by jimmy Verified Customer Verified Customer

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This is my third Lexus new vehicle purchase from Westside Lexus in about 2 years. My new vehicle purchase started in service this time with several unforeseen and unfortunate events that took place on m Lexus in about 2 years. My new vehicle purchase started in service this time with several unforeseen and unfortunate events that took place on my first service visit. Mr. Nemoto (Service Advisor) is always professional and pleasant to deal with and prepared everything in detail for my service visit. My service visit did not go as planned and at the beginning I was very disappointed. Jeremy Reardon (Shop Foreman) was courteous to deal with and sympathetic to my concerns and did his best to correct the issue. Not to go into details but to reiterate my last new car purchase review....Mr. Michael Lorch (Service Manager) always follows through with promises and does a very thorough investigation concerning customer claims. He turned my lemon service visit into a delicious lemonade! Westside Lexus service is excellent! I was able to again meet with Ms. Chong Lee (Sales consultant) who is quite knowledgeable about the new and pre-owned vehicles and treats me like family. Mr. Ty Stanberry (Pre-Owned Sales Director) always has a smile on his face and is extremely nice to deal with. Always a pleasure! I also was able to spend time with Mr. James Breaux (General Sales Manager) who I have the highest admiration for his management skills, patience in dealing with the difficult/particular customers like me and just being a very nice but professional person. Mr. Nam Pham (Financial Advisor) sold me my first Lexus along with Ms. Lee. He took time out of his busy schedule to talk with me and drive in my new vehicle, made me laugh as usual and then took my money ( to pay for my new Vehicle). Mr. Travis Buck (Technology Specialist) knows his new Lexus vehicles! He went over all the new features on my new Lexus and set up my phone application so I can monitor everything on my new Lexus. My experience with Westside Lexus and personnel is top notch. I highly recommend any new vehicle customer, pre owned vehicle customer or Service customer to save money and time go directly to Westside Lexus. They are the best! More

by vtec32 Verified Customer Verified Customer

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Friendly love the nice atmosphere, satisfaction all across the board , I have nothing bad to say I recommend Westside Lexus to everyone in my family ..... across the board , I have nothing bad to say I recommend Westside Lexus to everyone in my family ..... More

by tyhang06 Verified Customer Verified Customer

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I Will buy from them if I need a car.Doug Phillips was I Will buy from them if I need a car. Doug Phillips was an excellent salesman and Ty Stanbery help me to make this excellent deal. I Will buy from them if I need a car. Doug Phillips was an excellent salesman and Ty Stanbery help me to make this excellent deal. More

by noryyz Verified Customer Verified Customer

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Chong was a huge help. She made the buying process easy and fast. I had an issue with a strong scent on the seatbelt and Ty made it right for me. F&I dept. Mike S - he was tough to work with. Not very frie and fast. I had an issue with a strong scent on the seatbelt and Ty made it right for me. F&I dept. Mike S - he was tough to work with. Not very friendly. More

by KAYDLEE Verified Customer Verified Customer

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The quality and integrity of this business and staff is incredible. Professional and honest in their communication. The staff went beyond our imagination to serve. Highly recommend Westside Lexus for any c incredible. Professional and honest in their communication. The staff went beyond our imagination to serve. Highly recommend Westside Lexus for any car needs. More

by Nelson Verified Customer Verified Customer

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Really enjoyed our experience at Westside and my wife loves the car . Took a couple of trips for us to decide but we were treated with patience and professionalism - thanks Jim and Ty loves the car . Took a couple of trips for us to decide but we were treated with patience and professionalism - thanks Jim and Ty More

by andreq0 Verified Customer Verified Customer

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The sales people are great a know there product as well as other makes of car and trucks. They showed us the service Department and introduce us to some service personnel there all great as other makes of car and trucks. They showed us the service Department and introduce us to some service personnel there all great More

by BM17123 Verified Customer Verified Customer

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The staff at Westside Lexus is incredible! They are genuine and care about making sure you leave happy in a vehicle fit just for you! genuine and care about making sure you leave happy in a vehicle fit just for you! More

by BriHardy Verified Customer Verified Customer

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