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Tyler Armbruster
Tyler Armbruster at City Automall Ford

Tyler Armbruster | Page 7

Ford Service Advisor

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.7
198 Reviews

Dealership Experience

5 yrs, 3 mos

Languages Spoken

English English

4.7

198 Reviews

Write a Review

198 Reviews of Tyler Armbruster

September 06, 2024

Dealership Rating
Employee Rating

Audrey got me right in and out and the tech Henry did an awesome job of checking my car over and advised me about a couple of potential problems More

by lonsburyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Audrey Gradeless , Robert Lonsbury

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Sep 08, 2024

City Automall Ford responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2024

Dealership Rating
Employee Rating

Told me I would only be charged around $120 for what needed done. Went to pick the car up and the bill was over $300. More

by JAY Finlinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 01, 2024

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (260) 244-5111 so we can assist you further.

August 27, 2024

Dealership Rating
Employee Rating

You shouldn’t make it so hard to do these when I have to do it 3 times and set passwords why can’t I just do your review of my visit. More

by ROXY2769527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Audrey Gradeless , Robert Lonsbury, Branden mechanic

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Aug 29, 2024

City Automall Ford responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (260) 244-5111 when you have a chance. Thank you, and we look forward to hearing from you.

August 27, 2024

Dealership Rating
Employee Rating

Excellent service and always helpful and friendly. We live out of town but we consider City Ford our hometown dealership. More

by dhboilermaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Ashley Huntley, Derek Hively, Brian Bowes, Audrey Gradeless, Dorene Trammel , Robert Lonsbury

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Aug 31, 2024

City Automall Ford responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

August 16, 2024

Dealership Rating
Employee Rating

Tyler was very friendly and accommodating while I waited for my truck to be repaired. Highly recommend! More

by jennifer.angelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 17, 2024

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

August 08, 2024

Dealership Rating
Employee Rating

Usually no problem but I wanted my tires rotated and they wouldn’t something about tread - said by fall or winter will need new tires More

by REFF6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Audrey Gradeless

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Aug 10, 2024

City Automall Ford responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (260) 244-5111 to discuss your concerns, as your satisfaction is of utmost importance to us.

June 24, 2024

Dealership Rating
Employee Rating

The tire rotation and balance was completed in a timely manner and I was notified when finished. That made my vehicle pick up easy More

by nell.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Audrey Gradeless , Robert Lonsbury

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Jun 27, 2024

City Automall Ford responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2024

Dealership Rating
Employee Rating

Great job lots of helpful information will take advise thank you for all your help More

by JRBERRYOF5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Audrey Gradeless

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Jun 14, 2024

City Automall Ford responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2024

Dealership Rating
Employee Rating

Audrey did an amazing job helping me get some tires installed on a few of my cars. Very friendly and professional staff, clean work area, affordable pricing and great deals! More

by Yaboiiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Kasey Shirey, Ashley Huntley, Lee Holliger, Derek Hively, Brian Bowes, Audrey Gradeless, Dorene Trammel , Robert Lonsbury

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Jun 12, 2024

City Automall Ford responded

Our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2024

Dealership Rating
Employee Rating

Great service would come back for sure with my service for my car Definitely recommend them. More

by cinnanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Audrey Gradeless

Report | Print
Jun 10, 2024

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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