Tyler Carroll
Tyler Carroll at Carlisle Cadillac Buick GMC
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Tyler Carroll | Page 4

Sales Professional

Carlisle Cadillac Buick GMC

1402 Holly Pike
Carlisle, PA 17015

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4.9
85 Reviews

Hello everyone. My name is Tyler Carroll a new car sales professional here at Carlisle Cadillac Buick GMC. I come from a proud military family and have traveled the world. My family and I moved to the Carlisle area in 2011 because my father was stationed at the War College. I graduated college with a psychology degree from Kutztown University. My main passion is to help people and giving back to the community that has given so much to my family. The greatest reward when it comes to selling cars is the look on their face when we are able to get them behind the wheel of the car of their dreams! Building those types of relationships and making my customers priority for not just the buying process but for all the miles of their journey behind the wheel brings me a satisfaction like no other. Come see me, Tyler Carroll and receive treatment that is truly exceptional from the moment you walk in the door!

Languages Spoken

English English

4.9

85 Reviews

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85 Reviews of Tyler Carroll

July 28, 2021

Dealership Rating
Employee Rating

Boy oh boy. I wanted to 1. Trade in my 2020 Buick Envision on a new Envision and ended up trading in our too small 2018 Encore for a 2021 Encore GX. What a difference. My wheelchair fits like a glo More

by VETREP51
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 28, 2021

Dealership Rating
Employee Rating

Scott was an awesome sales person who did everything he could to help us test out the car and to make sure it was something we LOVED. He made us feel comfortable and happy and he stayed with us until all o More

by TMACHIC5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Cornman , Scott Clayton

July 06, 2021

Dealership Rating
Employee Rating

Best experience I’ve ever had at a dealership. I initially started with Joc, but he had started to help another customer before I had gotten there. He checked in on us several times and was complete More

by petix03
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joc Grant

March 16, 2021

Dealership Rating
Employee Rating

Carlisle Cadillac Buick GMC met all of my expectations and needs in finding a quality vehicle to feel safe and comfortable in. Great customer service and down to earth people work at that dealership. Tyle More

by HANNAHE.COSMO17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 25, 2021

Dealership Rating
Employee Rating

Great service as always. Just a bit expensive, but what isn't these days. In and out quickly. Will go back for future repairs. Glen Corica. More

by CORICA45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alex Bender

February 22, 2021

Dealership Rating
Employee Rating

Very easy to deal with. Tyler our sales rep was very personable and went out if his way to accommodate my wife and I. Will suggest to family and friends More

by olds72
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Cornman , Michael Krupski

December 18, 2020

Dealership Rating
Employee Rating

Enjoyed working with Tyler. Knowledgeable, friendly and very professional. Tyler worked over and above to land the vehicle that we were searching for and we were pleased with the whole experience of buyin More

by drewlaird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 02, 2020

Dealership Rating
Employee Rating

They sold me a unsafe car it passed their inspection took it to my mechanic and another dealership and the front wheel was ready to fall off CV joints bad ball joints bad it was right should have never passe More

by geo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Tom Cornman , Alex Bender, Kevin Gaynor, Michael Krupski

Nov 23, 2020

Carlisle Cadillac Buick GMC responded

Thank You for your feedback, We apologize that you feel your experience with Carlisle Cadillac Buick GMC was not to your expectations. All vehicles sold by our dealership meet or exceed PA State Inspection standards, and at no time would an unsafe vehicle be sold to a customer. We take pride in being completely transparent with all vehicle transactions. If your vehicle were not safe for the road at the time of sale, then it would have never been sold to you or anyone else. When you called us about the issues that you were having, we immediately worked with you to try to resolve the issue you were having. We scheduled an appointment for you at a Mitsubishi dealership close to your home for you to have them look over the vehicle. The service manager at that dealership stated the vehicle was not safe to drive and took photos & video to prove it. There is severe curb rash/damage to the surface of the wheel. The other steering/suspension components that were not road worthy also showed signs of damage consistent with an accident. Had any of this visible or physical damage been done to your vehicle then we never would have sold it. Our management has done everything possible to assist you in this matter. If you would like to discuss this further, please contact the General Manager Kevin Gaynor at (717) 243-3066. Thank You!

Nov 23, 2020

geo responded

Yes there is nothing you can do right now because it is all left up to the courts and the state you sold an unsafe car. There was a huge dent in the fender when we went to pick up the car. You refused to even take the car back. You did not talk well to the service manager as they had it on speaker phone. The car was only taken home by the turnpike and that was 80 miles and the tires on the one side were worn. Nothing was done to the car but taken home and we tried to get in touch with you that day but it was a holiday weekend. Then you did not return any the phone calls for a few days. But I have gotten in touch with the attorney general over the Lemon Law also to Better Business Bureau and also the Pennsylvania State Police for vehicle inspection that should have never passed for as damaged as the car was. You're lucky that no one was killed or you would have had a xxxx of a big lawsuit against you.

Nov 25, 2020

Carlisle Cadillac Buick GMC responded

We are sorry that you feel that way. If you would like to discuss this further, please contact the General Manager Kevin Gaynor at (717) 243-3066. Thank You!

Nov 25, 2020

geo responded

I have no need to respond to you. You sold an unsafe car you said that you do so many points inspection on a used car well why wasn't that found and then you put a state inspection sticker on top of that with all your inspections somebody there apparently is not doing their job! Did you ever think about that huge dent in the front fender that was in there that wasn't there the day I went and looked at it? Who else was test driving it might as Jam tune into a curb or a pothole. That damage in the front fender not there when the car was first looked at but then we go to pick up the car and say about it you say well will pay 50% that is not the car I originally looked at damage was done after the first time I saw the car. You could have killed someone with that vehicle and you're xxxx lucky you didn't.

Nov 25, 2020

Carlisle Cadillac Buick GMC responded

.

October 20, 2020

Dealership Rating
Employee Rating

I emailed Tom Cornman (New Car Sales Manager) that we were interested in turning in our leased 2018 GMC Acadia and were considering either a GMC Terrain or a Buick Envision. And, that we would like somet More

by LARRYD1869
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ryan Millitch, Tom Cornman

September 03, 2020

Dealership Rating
Employee Rating

Tyler and Michael pulled up the best deal for us and made all the great accomodations as per our convenience. Totally recommend this place! Great customer service. :) More

by Ash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Krupski

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