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Tyler Newstrom
Tyler Newstrom | Page 30
Service Drive Manager
Luther Bloomington Acura Subaru
7801 Lyndale Ave S
Minneapolis, MN 55420
366 Reviews
Hello, my name is Tyler. I have been in the automotive industry as a service provider since early 2012 and it has taught me a lot about who I am as an employee. I have a passion for helping customers and working towards a common goal together, a great service experience! I look forward to meeting you and building your next great experience together!
Read moreDealership Experience
8 yrs
Industry Experience
14 yrs, 1 mo
Languages Spoken
English
366 Reviews of Tyler Newstrom
October 18, 2019
Service appointment for airbag recall After waiting months for a service appointment at Morrie’s (for the airbag recall), I received a mailer/coupon from Luther Bloomington Acura Subaru an After waiting months for a service appointment at Morrie’s (for the airbag recall), I received a mailer/coupon from Luther Bloomington Acura Subaru and was able to schedule an appointment within a week or two. The wait was only 2 1/2 hours, as promised, versus the 4 hours quoted by Morrie’s. More
by dee
Verified CustomerOther Employees Tagged: Victor Flores
October 15, 2019
Great communication Tyler did an outstanding job of keeping me informed of steps in the service procedure. Would recommend Tyler and the dealership to others based upon Tyler did an outstanding job of keeping me informed of steps in the service procedure. Would recommend Tyler and the dealership to others based upon my experience. More
by PANKBRIT
October 14, 2019
Great Experience This was a totally painless experience! I was greeted promptly and shown to the waiting room, which is pleasant and comfortable. The snacks and beve This was a totally painless experience! I was greeted promptly and shown to the waiting room, which is pleasant and comfortable. The snacks and beverages are a class act not often found. The work took less time than I anticipated, which is always a real plus. I drive out of my way to have service done at this dealer (where I drove out of my way to buy the car). Thanks for a great service experience. More
by jprondzi
October 12, 2019
Forester maintenance Clear explanation of service needs; timely completion; easy online payment; shuttle driver called to say he was running late so I made other plans for Clear explanation of service needs; timely completion; easy online payment; shuttle driver called to say he was running late so I made other plans for return transportation. More
by toddhogrefe
October 12, 2019
Replace defective head unit. Bloomington Acura Subaru has a great, professional service center. The staff is the best. Tyler went out of his way to make sure I was satisfied with Bloomington Acura Subaru has a great, professional service center. The staff is the best. Tyler went out of his way to make sure I was satisfied with my experience. More
by THAYES_MN1
October 11, 2019
Fabulous folks, fabulous service I purchased my car at Luther and have never taken it anywhere else for service. Every service person is super-polite, even when I ask what might be si I purchased my car at Luther and have never taken it anywhere else for service. Every service person is super-polite, even when I ask what might be silly questions. They have always been spot-on with recommendations and have never steered me wrong. As well, they are competitive with their pricing, even down to the cost of an oil change. THey are very accommodating when I need a loaner car, I have never been turned down for one during long service events and I have never been charged for that benefit. Thanks for everything! More
by bbeza03
Other Employees Tagged: The person who coordinates the loaner cars is great, too!
October 09, 2019
Professional, efficient Work was performed according to estimate. No surprises I was informed of all work that needed to be done. It did take a while for work to be done Work was performed according to estimate. No surprises I was informed of all work that needed to be done. It did take a while for work to be done and the waiting area could use better magazines etc More
by LKALBLER
October 05, 2019
Tire replacement Wonderful service and very nice people. Thank you for everything you did for me. They were honest in their recommendation with what my car needed, and Wonderful service and very nice people. Thank you for everything you did for me. They were honest in their recommendation with what my car needed, and even washed it for me. Thanks! More
by alexandraloutsion
October 04, 2019
Recall Very efficient check in... Phone call from service manager was quick and very detailed. I appreciate the fact that they worked within my scheduling Very efficient check in... Phone call from service manager was quick and very detailed. I appreciate the fact that they worked within my scheduling parameters. More
by cummings55345
Other Employees Tagged: Ryan?
June 13, 2019
Poor communication I paid for a service i shouldn’t have had to pay for and they cane park my vehicle even though I’ve been a customer for over 3 years and obviously use I paid for a service i shouldn’t have had to pay for and they cane park my vehicle even though I’ve been a customer for over 3 years and obviously use a wheelchair More
by Mnranman
Other Employees Tagged: Don’t recall the cashier supervisor’s name
