Tyler Sheets

Negotiated a price for a 2020 Toyota RAV4 XLE with salesperson Tyler Sheets over text. We agreed on $21,000 out the door, including all dealer fees, before tax. Tyler confirmed this was approved by hi salesperson Tyler Sheets over text. We agreed on $21,000 out the door, including all dealer fees, before tax. Tyler confirmed this was approved by his manager. When I asked for it in writing, Tyler went silent and stopped responding. I called and spoke with Barry, a colleague of Tyler's, to get a printed worksheet, they were extremely reluctant to provide one. When I finally got it, the total came to $25,490.50, over $3,000 higher than what was agreed, once they added $2,595.50 in dealer and government fees on top of a $21,447 selling price. When I called back to point out the discrepancy, Barry became confrontational and claimed no price had ever been agreed to, and that "nobody can negotiate over the phone." This is a textbook bait-and-switch: get a customer to verbally commit to a number, go silent when asked to put it in writing, then present a much higher figure once you're in the building and deny the original agreement when questioned. I have the text conversation with Tyler confirming the $21,000 figure in writing. If you're shopping here, get everything in writing before you show up, and don't be surprised if the final numbers don't match what you were told over text. I walked away rather than get pressured into paying $3,000+ more than agreed. More

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Andrew Cardona and Tyler Sheets made the entire car-buying process smooth, honest, and stress-free. He took the time to explain every option clearly, worked hard to find the best possible financing car-buying process smooth, honest, and stress-free. He took the time to explain every option clearly, worked hard to find the best possible financing, and never made me feel pressured. His transparency and communication really stood out. I felt confident every step of the way and would absolutely recommend Andrew to anyone looking for a vehicle. More

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Tyler Sheets is the best salesman I know it was a true pleasure to work with him. Tyler and his team went above and beyond to make me feel like one of the family members and took care of me. I will defini pleasure to work with him. Tyler and his team went above and beyond to make me feel like one of the family members and took care of me. I will definitely be purchasing my future vehicles with Tyler and Sun Toyota. 10/10. Thank you all, you all rock!!!! More

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One of the best experiences I’ve had, got me in and out with what I wanted. I’m very thankful and would recommend them ⭐️⭐️⭐️⭐️⭐️ with what I wanted. I’m very thankful and would recommend them ⭐️⭐️⭐️⭐️⭐️ More

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Shopped around looked at a few other dealers. Sun Toyota had the best price and Tyler was very helpful and made the purchase process quick and easy. Sun Toyota had the best price and Tyler was very helpful and made the purchase process quick and easy. More

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Tyler is very knowledgeable. He made our car buying experience enjoyable and fun. Highly recommended! He made our car buying experience enjoyable and fun. Highly recommended! More

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Sun Toyota made our vehicle buying experience so easy and stress free. From my first call working with Tyler Sheet, he was helpful and prompt on communicating updates. When arriving to see the vehicle, Carte stress free. From my first call working with Tyler Sheet, he was helpful and prompt on communicating updates. When arriving to see the vehicle, Carter Burton was prepared, knowledgeable about all the features, and just friendly and personable. There was never any pressure felt. I am super happy with our entire experience and would 100% use this dealership in the future. More

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Great price on a sweet ride! Carter Burton is the guy to see- helpful and very knowledgeable. Great experience overall. Carter Burton is the guy to see- helpful and very knowledgeable. Great experience overall. More

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Had a great experience purchasing a car from this dealership. Tyler made the experience painless and easy. dealership. Tyler made the experience painless and easy. More

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They made the process simple and stress free. I’m totally thrilled with my new ride! I’m totally thrilled with my new ride! More

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