Ue Vang | Page 31
Subaru Sales and Leasing
White Bear Acura Subaru
3525 N Highway 61
Vadnais Heights, MN 55110
503 Reviews
Write a Review503 Reviews of Ue Vang
December 06, 2018
Oul change, battery check Ue Vang went out if his way to ask the manager to replace my battery at no charge due to the fact that it was the second battery that went bad in a sh Ue Vang went out if his way to ask the manager to replace my battery at no charge due to the fact that it was the second battery that went bad in a short time. I appreciate them for their customer service. More
December 02, 2018
Disappointed When I ask the agent about my 15% Costco Membership discount I was discouraged by saying it is not much help only about $4 or something like that and When I ask the agent about my 15% Costco Membership discount I was discouraged by saying it is not much help only about $4 or something like that and also I wait longer than I was expected. Not sure how I saw couple of people of customers who checked in after I was done before mine was done. More
December 01, 2018
Very pleased Great attitudes, very pleasant and timely with service. The service cost are very competitive. I’ve come to trust their work. They only do what’s need Great attitudes, very pleasant and timely with service. The service cost are very competitive. I’ve come to trust their work. They only do what’s needed. More
Other Employees Tagged: Nena Larson
December 01, 2018
we brought our legacy in for an oil change We asked Ue Vang to check on a window not rolling up and he had them to a hard reset for free and I had looked for a coupon for the visit, but couldn' We asked Ue Vang to check on a window not rolling up and he had them to a hard reset for free and I had looked for a coupon for the visit, but couldn't find one so he gave a discount. he was very accommodating. More
November 29, 2018
Oil change They were very prompt and courteous. They told me my vehicle would be ready in one hour and it was ready in 50 minutes. They explained everything th They were very prompt and courteous. They told me my vehicle would be ready in one hour and it was ready in 50 minutes. They explained everything they did and what they checked. More
November 29, 2018
Oil Change I came in for the second oil change on my new vehicle. Everything was done quickly. They were unable to wash my car & did not vacuum or clean my floor I came in for the second oil change on my new vehicle. Everything was done quickly. They were unable to wash my car & did not vacuum or clean my floor mats. I have a service plan, so oil change was supposed to be no charge. I told the associate this at the beginning because financing had warned me that service may not remember and try to charge me. Sure enough, as I was leaving, the bill was charged to me & I had to remind them again to remove the charge, as I'm already paying $800 per year for the service fee. It's frustrating that I'm paying so much for service fees on a brand new vehicle & there isn't a system in their accounting/billing/xxx software to catch so that I won't be charged for services. Ue did change it once I requested the second time, however it was an additional hassle that slowed down my service. I wish this process was a little smoother. More
November 28, 2018
Goes above and beyond! Ue Vang is my go to employee for servicing my outback. He always gives 110% to his customers! Excellent Service every time! Thank You Mr. Vang Ue Vang is my go to employee for servicing my outback. He always gives 110% to his customers! Excellent Service every time! Thank You Mr. Vang More
November 27, 2018
Great... as always! The service provided is exceptional in every which way reminding me of what has sadly become a bygone era where impeccable customer service was of utm The service provided is exceptional in every which way reminding me of what has sadly become a bygone era where impeccable customer service was of utmost importance. If more businesses were run like White Bear Subaru... life would be significantly more pleasant. Thank you for making my day! More
November 25, 2018
It was great Friendly fast service. Answered all my questions the wait time was good. The car was cleaned which was very nice. The service was excellent. Job wel Friendly fast service. Answered all my questions the wait time was good. The car was cleaned which was very nice. The service was excellent. Job well done More
November 25, 2018
Oil change It was a pleasant experience from the start. Service advisor acknowledged me as I stepped out of my vehicle. The service was quick and fast done in le It was a pleasant experience from the start. Service advisor acknowledged me as I stepped out of my vehicle. The service was quick and fast done in less than 45 minutes and that included the complementary car wash. Thank you for the great service!! More