Umer Iqbal
Umer Iqbal at Mercedes-Benz of Boston

Umer Iqbal | Page 2

Sales Manager

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.3
50 Reviews

Since 2000, Umer has built lasting customer relationships and helped make the car-buying process easier. With experience serving customers in all 50 states, he understands the logistics of out-of-state purchases and knows how to make them as smooth as possible. He enjoys solving problems and finding the right solutions for every customer. When he’s not at work, he likes to think about work—some might call it dedication; others might call it a lack of hobbies.

4.3

50 Reviews

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50 Reviews of Umer Iqbal

December 01, 2023

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Employee Rating

HORRIBLE BUSINESS THEY INSPECTED MY TRUCK WITH BAD BREAKS passenger front seat belt not working and still passed inspection sticker the Gm don’t care about the customers at all or our safety take your money More

by Randsonsautorepair
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No

Other Employees Tagged: Jeff Davis, Erika Pineda, Richie Bautista , Carlos Romero

October 05, 2023

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My experience was Awsome. My salesperson and manager very easy to deal with Thank you More

by Bfol1865
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Rob Tinkham

Oct 06, 2023

Mercedes-Benz of Boston responded

Thank you for the 5-star rating! We're pleased that our team provided you with a great experience during your visit. We'll see you next time at Mercedes-Benz of Boston! Have a great ride!

August 01, 2023

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Superb responsive and highly expert service. Our salesperson Max Wang has been exceptional in dealing with our complex leasing situation. More

by ebenz
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Aug 02, 2023

Mercedes-Benz of Boston responded

We're glad to know that Max provided you with a great leasing experience at Mercedes-Benz of Boston. Thank you for sharing your experience and we look forward to assisting you again in the future! Have a great ride!

April 08, 2023

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Patrick is the best. Always nice and helpful great service and great customer service thank you. More

by Genti
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Titshaw, Albert Berisha

Apr 13, 2023

Mercedes-Benz of Boston responded

We appreciate you leaving Patrick such a great review, Genti! We look forward to assisting you again! Thank you! - Mercedes-Benz of Boston

February 06, 2023

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Michael Robinson (Service Agent) at Herb Chambers Mercedes Benz of Boston (Somerville location) is fantastic. Not only does he provide great insight on service issues with your vehicle, he is availa More

by ecinaj44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2023

Mercedes-Benz of Boston responded

Thank you for trusting Mercedes-Benz of Boston with your automotive needs! We're so glad Michael, Patrick & the rest of the team continue to earn your support and we can't wait to share this fantastic feedback with them. Take care and we'll see you again next time!

January 20, 2023

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All employees are pleasant and attentive. I would have appreciated some accommodation to bring my new car to me as I live 1 1/2 hour away from dealership and work a very busy job. Even bett More

by Debra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kris Ricupero , Eric Ilchenko

Jan 20, 2023

Mercedes-Benz of Boston responded

Hi Debra! Thanks for providing us with this positive review. We hope to continue to see you back here at Mercedes-Benz of Boston for all of your future automotive needs!

January 17, 2023

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Honest and reliable service with a willingness to help and work together to meet the customers needs More

by Benzies77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Romero

Jan 19, 2023

Mercedes-Benz of Boston responded

Thank you for the kind review! Our Mercedes-Benz of Boston team looks forward to serving you again next time!

January 16, 2023

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Best customer service and support. From initial phone calls, to salesmen and staff. I highly recommend Mercedes of Boston. More

by Micheleb0111
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 18, 2023

Mercedes-Benz of Boston responded

Thank you for recommending us, Michele! We look forward to seeing you again at Mercedes-Benz of Boston!

June 16, 2022

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Employee Rating

Ordered on line and had the car delivered no charge. All the paperwork was executed without a problem and favorable financing was arranged.Had a glitch with android auto which was well handled.End resul More

by 199newbury
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dana LoNano

Jun 16, 2022

Mercedes-Benz of Boston responded

Thank you for the five-star review! We hope to see you back here at Mercedes-Benz of Boston for all of your future automotive needs!

March 15, 2022

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Employee Rating

Ronald was professional and informative. He made the process easy! The whole dealership was great! More

by cmerrillmaguire
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paolo Castro, Ronald Escobar

Mar 15, 2022

Mercedes-Benz of Boston responded

Thank you for the wonderful review! We're happy to hear you had a great experience with Ronald and we hope to see you again next time here at Mercedes-Benz of Boston!

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