Since 2000, Umer has built lasting customer relationships and helped make the car-buying process easier. With experience serving customers in all 50 states, he understands the logistics of out-of-state purchases and knows how to make them as smooth as possible. He enjoys solving problems and finding the right solutions for every customer. When he’s not at work, he likes to think about work—some might call it dedication; others might call it a lack of hobbies.
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Write a Review50 Reviews of Umer Iqbal
December 01, 2023
HORRIBLE BUSINESS THEY INSPECTED MY TRUCK WITH BAD BREAKS passenger front seat belt not working and still passed inspection sticker the Gm don’t care about the customers at all or our safety take your money passenger front seat belt not working and still passed inspection sticker the Gm don’t care about the customers at all or our safety take your money and go to Boch,Ira,central,etc stay away from herb chambers well atleast this dealer More
Other Employees Tagged: Jeff Davis, Erika Pineda, Richie Bautista , Carlos Romero
October 05, 2023
My experience was Awsome. My salesperson and manager very easy to deal with Thank you My salesperson and manager very easy to deal with Thank you More
Other Employees Tagged: Rob Tinkham
August 01, 2023
Superb responsive and highly expert service. Our salesperson Max Wang has been exceptional in dealing with our complex leasing situation. Our salesperson Max Wang has been exceptional in dealing with our complex leasing situation. More
Other Employees Tagged: Jeff Davis, Kris Ricupero, Anthony Dinardi, Jimmy Maniatis, Jessica Jones , Max Wang
April 08, 2023
Patrick is the best. Always nice and helpful great service and great customer service thank you. Always nice and helpful great service and great customer service thank you. More
Other Employees Tagged: Patrick Titshaw, Albert Berisha
February 06, 2023
Michael Robinson (Service Agent) at Herb Chambers Mercedes Benz of Boston (Somerville location) is fantastic. Not only does he provide great insight on service issues with your vehicle, he is availa Mercedes Benz of Boston (Somerville location) is fantastic. Not only does he provide great insight on service issues with your vehicle, he is available using messenger, responding immediately either by phone and or messenger. There was an issue that I had where he proceeded to the repair area, spoke with the repair tech identifying my concerns and responded back within 15 minutes. Not to forget Patrick Titshaw the other Service Agent, Patrick also provides the same excellent service. Both of these agents should have the name "Service" as their middle name. I will mention that I own two vehicles purchased new. When asking for a particular C300, the sales person scoured all the Mercedes dealerships for the specific color, and accessories until it was found and had it shipped to this location for my inspection and satisfaction. Yes,I did purchase! Again, excellent service all the time! More
Other Employees Tagged: Patrick Titshaw, Michael Robinson
January 20, 2023
All employees are pleasant and attentive. I would have appreciated some accommodation to bring my new car to me as I live 1 1/2 hour away from dealership and work a very busy job. Even bett I would have appreciated some accommodation to bring my new car to me as I live 1 1/2 hour away from dealership and work a very busy job. Even better would be to have me review and sign documents on-line so I did not have to make 3 trips into Boston. More
Other Employees Tagged: Kris Ricupero , Eric Ilchenko
January 16, 2023
Best customer service and support. From initial phone calls, to salesmen and staff. I highly recommend Mercedes of Boston. From initial phone calls, to salesmen and staff. I highly recommend Mercedes of Boston. More
Other Employees Tagged: Kris Ricupero, Jhonathan Linares
June 16, 2022
Ordered on line and had the car delivered no charge. All the paperwork was executed without a problem and favorable financing was arranged.Had a glitch with android auto which was well handled.End resul All the paperwork was executed without a problem and favorable financing was arranged.Had a glitch with android auto which was well handled.End result satisfied customer More
Other Employees Tagged: Dana LoNano
March 15, 2022
Ronald was professional and informative. He made the process easy! The whole dealership was great! He made the process easy! The whole dealership was great! More
Other Employees Tagged: Paolo Castro, Ronald Escobar

