Vafa Zarineh

Andrii was a pleasure to work with, from the moment I first contacted this dealership, he immediately got to work and started working with me for about a month to find the car that was right for me. When first contacted this dealership, he immediately got to work and started working with me for about a month to find the car that was right for me. When I first connected with Andrii through a contact form I filled out with the dealership, he was straightforward, kind, and made the buying experience truly enjoyable. I haad the 4 series in mind, I thought it would be perfect for me. But he wanted me to test drive the car first, and I really quickly realized, that it was not the one. He also knew I didn’t enjoy it as much as I thought I would, while we were going back and forth on models I could try, I happen to peak on the window of an X3. The Espresso Brown color peaked my interest, and I opened the vehicle, i sat on the driver’s seat and I fell in love. He also noticed my reaction and quickly looked up a few X3s I could Test Drive and that I would probably like with the features I wanted. He found the one and I came back the next day to test drive it. After we did the drive, I knew, he knew, I called my mom, so she knew too hahaha I was so in love with this X3. A few days later he worked with me and gave me a really good deal on the vehicle. I’m so happy I didn’t pick the model I thought I wanted, and the best part is that he never pushed me to get it either because he knew the series 4 wasn’t my car. The difference in my excitement when I drove the series 4 to when i drove the X3 told him everything he needed to know, and he knew that was my car! I couldn’t be happier with this purchase. The car is gorgeous, and I hope to buy my next one from him as-well. Truly an excellent person, wth attention to detail, not pushy, and committed to finding the car for YOU and your lifestyle. More

Print

Easy to work with, reasonable pricing and trade value. Would definitely use BMW of Alexandria again. Would definitely use BMW of Alexandria again. More

Print

It is the worst dealership we have ever done business with. No customer service etiquette. with. No customer service etiquette. More

Print

Excellent service, the best dealership I have ever experienced! Would not hesitate to recommend them. experienced! Would not hesitate to recommend them. More

Print

Quick and efficient car purchase. They were committed to finding the best possible deal for financing. They were committed to finding the best possible deal for financing. More

Print

The above question needs a maybe, not simply yes or no. Everyone at the dealership was friendly and answered my questions. Nonetheless I had a lot of frustration after I left the dealership and got home Everyone at the dealership was friendly and answered my questions. Nonetheless I had a lot of frustration after I left the dealership and got home. One big problem was that although this is my fifth BMW, it is very different and far more complicated than the first four, and I had no idea of which questions to ask. To start with, I was given two keys to the vehicle, one of which did not work. I discovered this when I got home and could not stop the engine or lock the car. I checked the owner's manual and confirmed I was pressing the right button. I then called the dealership and was told to try the other key. To my great relief it did work. Farah brought me a new key and programed it at my house in Bethesda. He saved me another trip to Alexandria, which I appreciate. However, when I took the X5 to get a Maryland inspection it could not be done because someone did not leave in the car the device to unlock the wheels. So I had to drive back to Alexandria to get it. Until Farah brought me the new key and showed me more about the vehicle I did not know how to turn on the radio, or to use the little wheel that brings up the apps and programs. I also was not shown how to charge the battery. I went to Electrify America and discovered that the connections did not fit my vehicle. I subsequently learned on my own that I cannot use a fast charger on a hybrid vehicle. I could go on, but the picture is clear. I simply wasn't checked out on the vehicle in an adequate manner. I have declined to provide a rating for Farah. I do not know whether the overall approach of the dealership is defective as opposed to his own approach. More

Print

Hussian continues to offer us amazing services and the right car for each of us right car for each of us More

Print

Amazing team and amazing service from everyone. I would recommend this dealer over and over! I would recommend this dealer over and over! More

Print

The sales staff, service staff and finance members were all very professional, courteous and kind. I highly recommend this dealership! all very professional, courteous and kind. I highly recommend this dealership! More

Print

Extremely profession, hassleless, knowledgeable, could trust Mike B. to advise what's right for our purchase. From sales, finance, delivary, everyone was a joy to interact. We had an exceptional experienc trust Mike B. to advise what's right for our purchase. From sales, finance, delivary, everyone was a joy to interact. We had an exceptional experience. More

Print