Val Valadez | Page 31

Great service each time I visit Each time I visit Maita service center, I get excellent customer service. They are always professional and the work gets done right the first time. Each time I visit Maita service center, I get excellent customer service. They are always professional and the work gets done right the first time. Val is extremely knowledgeable - I can trust that they only recommend work that needs to be done. A great place to bring our Toyota for service. More

by Brian Verified Customer Verified Customer

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Don't go here, horrible customerr service!! This place is a joke. They don’t stand behind there warranties or work. I had my clutch replaced over a year ago, as recommended by the dealer. Nothin This place is a joke. They don’t stand behind there warranties or work. I had my clutch replaced over a year ago, as recommended by the dealer. Nothing was wrong with my clutch I was just having my transmission serviced and they said now would be a good time to do the clutch because it’ll be much cheaper now that the transmission is dropped. Once again nothing was wrong with my old clutch, not a squeak, not a chirp no weird spongy feel nothing! I take my truck into Maita always, oil changes major repairs everything. I’ve had 2 major repairs and countless oil changes in the last year I’ve purchased over $6,000 dollars in repairs and parts. Wheel bearings, tranny 100,000 mile service and countless maintenance and oil change visit. All the loyalty and return visits mean nothing. Upon an oil change visit I inquired about a squeak my clutch was making. They verified it was my throw-out bearing. This was roughly 7,000 miles later after my new clutch was installed, so within their 1 year 12,000 mile warranty. After telling me it’s the throw-out bearing they then tell me that they don’t replace the bearings and if something was wrong with my clutch itself it’d be covered under warranty but since it’s not I’d be looking at another couple grand in repairs. After doing some research I’ve found out that every time you get a new clutch they replace all the soft parts including bearings as well as new pressure plate and resurfacing flywheel. Roughly 12,000 miles later the chirping and squeaking is driving me insane and I leave a review on google. They now proceed to tell me that they did replace the bearing but now it’s out of warranty there’s nothing that they could do and id have to pay out of pocket. They say if they drop the transmission and they find out I caused the bearing to go out that I’ll be liable for all charges. I’ve had my original clutch for 100,000 miles with nothing wrong so how would I cause this one to go bad! They don’t stand behind their warranties or work and customer service is nonexistent. Don’t go here!! After my first inquiry within the warranty range which they have documented they should understand I did everything I should have and try to make it right! As you can see all they comment back and say is “refer to our service manager for any concerns” and by the reviews that gets you nowhere! More

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love this place and personals assistants everybody professional nice and helpful! Mike, Val, Louis, Priscilla, are great people. I feel safe with Toyota service! I need extended OIL SERVICE everybody professional nice and helpful! Mike, Val, Louis, Priscilla, are great people. I feel safe with Toyota service! I need extended OIL SERVICE after 45,000 mile! More

by RICKEY434JONES Verified Customer Verified Customer

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Excellent customer service Maita has excellent customer service. Employees always courteous and helpful . Front bumper on 2017 Prius prime is too low however. Toyota needs to re Maita has excellent customer service. Employees always courteous and helpful . Front bumper on 2017 Prius prime is too low however. Toyota needs to redesign for parking bumpers. More

by DAVIDR.MCMORRIS Verified Customer Verified Customer

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Maita Toyota - Auburn Blvd Comes Through Again! Maita’s Service Department provided excellent service in completing a same-day mount-and-balance service request for my 2017 Corolla sports edition. Maita’s Service Department provided excellent service in completing a same-day mount-and-balance service request for my 2017 Corolla sports edition. They really pulled it off! More

by ANTHONYHARRISON45 Verified Customer Verified Customer

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Prius Maintenance-Confident in the work quality and price. for 13 years I have come to Maita Toyota and they consistently provide the maintenance that is needed with a lookout for items that could be watched d for 13 years I have come to Maita Toyota and they consistently provide the maintenance that is needed with a lookout for items that could be watched done the road. I never feel there are service tasks that are add-ons to pad the overall bill. Sometimes the final is less than the estimate. Keeps me coming back. More

by Prius Lucy Verified Customer Verified Customer

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New vehicle purchase Mehdi Raza is great to work with. Maita Toyota service department is first rate. This is the 3rd vehicle that i purchased from this dealership. Each h Mehdi Raza is great to work with. Maita Toyota service department is first rate. This is the 3rd vehicle that i purchased from this dealership. Each has been most plesent More

by murphy.ta Verified Customer Verified Customer

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Glad to be back Recently purchased a 2009 Highlander Hybrid. My 2006 was may favorites vehicle ever, well until this one. Needed regular service and was in and Recently purchased a 2009 Highlander Hybrid. My 2006 was may favorites vehicle ever, well until this one. Needed regular service and was in and out. Needed a FOB programmed and an oil change. Glad to be back at Maita Toyota! Thanks Brian and Val! More

by ROBERTMEYER916 Verified Customer Verified Customer

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I always get great service. Since my husband, Stanley, passed away earlier this year I have had to take care of car maintenance. I just rely on Val as he has been very good at t Since my husband, Stanley, passed away earlier this year I have had to take care of car maintenance. I just rely on Val as he has been very good at taking care of us for many years. Louella Lourimore More

by lOURIMORE Verified Customer Verified Customer

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Awesome 👏🏻 I took my car for oil change service and Val was very attentive and helpful. They didn’t take long even when I didn’t have an appointment. I feel happ I took my car for oil change service and Val was very attentive and helpful. They didn’t take long even when I didn’t have an appointment. I feel happy and safe that my Camry was taken care of by the best service department in the region who are the Toyota specialists from Maita Toyota. More

by GOMEZCLAUDIA81 Verified Customer Verified Customer

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