Valeri Parker | Page 7

Valeri and Breenan were amazing. I contacted Valeri and she started the process by text and phone. Brennan traveled to the other dealership location to retrieve the vehicle we want I contacted Valeri and she started the process by text and phone. Brennan traveled to the other dealership location to retrieve the vehicle we wanted and got it ready for delivery. The only thing we had to do upon arrival at the dealership was sign the paperwork and drive away. Thank you for a very pleasurable experience again More

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Sales is great but service is seriously lacking. I wouldn’t recommend service to anybody. It was the worst experience ever. They seem like they have no communication with employees and customers. I I wouldn’t recommend service to anybody. It was the worst experience ever. They seem like they have no communication with employees and customers. I turned my car in, an employee said they are going to do an inspection on it and see where it goes from there. I didn’t have a single call from anybody telling me the situation on my car. I turned it in Wednesday, Thursday was thanksgiving so I understand. Friday I didn’t hear anything “I called multiple times” Saturday is a Skelton crew so they couldn’t work on it. Monday I finally got my car back about hassling the service department. If it wasn’t for randy covering it I would never go back to the service department in Jacksonville. Just call the customer and tell them something literally anything. Y’all could have called me and told me the car will take a couple days. I would have been fine with that but I had to call from 2 to 5:30 on Wednesday just to hear they closed at 4:30 like really?? Learn customer service it’ll help y’all out. More

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The team at Sanders Ford did a good job of keeping me informed of the status of my order. I appreciated the regular updates. The buying process went smoothly and MSRP was honored. informed of the status of my order. I appreciated the regular updates. The buying process went smoothly and MSRP was honored. More

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Third vehicle purchased here. Brennan White was extremely helpful in finding our Perfect vehicle without pressuring to purchase something else we didn’t want or need like other de Brennan White was extremely helpful in finding our Perfect vehicle without pressuring to purchase something else we didn’t want or need like other dealership experiences I’ve had. Definitely felt like I was heard. I Would definitely recommend speaking with him for your next vehicle ! More

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Sold my Explorer back to Sanders Ford. They gave me what I asked for it with no questions asked. Ezra was great to work with. The whole crew was outstanding. I had my money same day. They gave me what I asked for it with no questions asked. Ezra was great to work with. The whole crew was outstanding. I had my money same day. More

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Everyone @ Sanders Ford made the process simple and painless! I will always do business with Sanders Ford! painless! I will always do business with Sanders Ford! More

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Emory and Randy provided exceptional service with our recent purchase of a 2022 Ford Ranger. Although new truck availability has been a challenge, Emory was able to offer us a vehicle that had been orde recent purchase of a 2022 Ford Ranger. Although new truck availability has been a challenge, Emory was able to offer us a vehicle that had been ordered by another customer who had changed their mind and no longer wanted the truck. She quickly sent us a window sticker which we reviewed and found to be pretty much what we were looking for. She then sent their best “out-the-door” price for the truck which turned out to be in our price range and we readily accepted their offer. When the vehicle arrived, we received a call from Randy who would have all the paperwork ready and available upon our arrival. All went smoothly, we have a beautiful new Ranger XL and couldn’t be happier. Sanders Ford made this an effortless and stress-free purchase. We extend our sincere thanks and appreciation for all they did! More

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Everyone that my wife and I worked with was Super friendly, Professional, knowledgeable, and helpful friendly, Professional, knowledgeable, and helpful More

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Hands down the best car buying experience that I have had yet! I told them what I wanted and they got it taken care of! They went above and beyond and I will definitely be back! yet! I told them what I wanted and they got it taken care of! They went above and beyond and I will definitely be back! More

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Exceptionally professional, very knowledgeable, and professional. Extremely proficient and knowledgeable when it comes to every aspect of buying a vehicle. professional. Extremely proficient and knowledgeable when it comes to every aspect of buying a vehicle. More

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