Valor Ojeda
Valor Ojeda at Big Star Hyundai

Valor Ojeda

Sales Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.3
10 Reviews
4.3

10 Reviews

Write a Review

Dealership Experience

4 yrs, 3 mos

10 Reviews of Valor Ojeda

March 06, 2024

Dealership Rating
Employee Rating

I would never refer anyone or go back to this dealership. Read every word in contract and make sure you know what ur signing More

by ajhernandez8384
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brentley Chavez

Mar 07, 2024

Big Star Hyundai responded

Thank you for your sharing your feedback. One of our priorities is providing a transparent and trustworthy sales experiences for all our customers. I apologize that you feel your experience did not align with that. Please reach out to directly with your best contact information. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

March 02, 2024

Dealership Rating
Employee Rating

I love their dealership they get you in they get you options. They tell you off top which you’re eligible for. They don’t try to put you in anything they they try to put you in something that you want. More

by alexiusbolding0823
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

February 29, 2024

Dealership Rating
Employee Rating

We're very pleased with this dealership. We took our time before we decided to go back,with Darren.He is a fine man. More

by roethelmartha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Israel Salazar, Maria Cauich

Mar 01, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 07, 2024

Dealership Rating
Employee Rating

The staff at Big Star were very helpful and knowledgeable and made the car buying process easy and stress free. More

by spencer.foreman17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dyiamond Jones

Feb 07, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

February 04, 2024

Dealership Rating
Employee Rating

I had a great experience at Big Star Dyiamond was very helpful and knowledgeable about the car and she helped make the car buying process stress free. More

by spencer.foreman17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dyiamond Jones

Feb 05, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

October 10, 2023

Dealership Rating
Employee Rating

Professional, outstanding, went beyond, very quick response, answered all questions to my understanding, made me feel family More

by CVELEZ1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arnaldo Perez

Oct 10, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

September 17, 2023

Dealership Rating
Employee Rating

Buying this vehicle was by far the most frustrating experience for buying a car. After buying my car, the sun roof was broken and needed to be fixed. Because if this, I didn’t get to drive off the lot More

by martin.k0810
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Luis Delcid, Arin Robeson

Sep 18, 2023

Big Star Hyundai responded

Thank you for your review. This is not at all how we treat customers at Big Star Hyundai, and I apologize. You should not have to feel this way when buying a car. Please contact me directly with your best contact information. We would like the opportunity to make things right. Gabriel Cruz, General Sales Manager, gabrielc@bigstarhyundai.com

September 11, 2023

Dealership Rating
Employee Rating

Great service! very kind and friendly. Found me exactly what I needed! Would recommend there service to anyone More

by tburks1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Chairis

Sep 12, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 22, 2023

Dealership Rating
Employee Rating

Best dealership. Very patient and willing to go above and beyond to get you in a car that fits you and your family the best! More

by tburks1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Chairis , Assistant finance manager

Aug 22, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 04, 2023

Dealership Rating
Employee Rating

Best customer service ever . They are very helpful and get you into the vehicle you want . This is an awesome place to get your car. More

by Shaee.Charles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Chairis

Aug 04, 2023

Big Star Hyundai responded

Hi! We are very happy that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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