Vanessa Lozano
Vanessa Lozano at Corwin Ford of Tri-Cities

Vanessa Lozano

Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4 Reviews
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4 Reviews

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4 Reviews of Vanessa Lozano

September 17, 2025

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They were very helpful and kept me informed on what was going on with my care. More

by Flossie747
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Butler

Sep 17, 2025

Corwin Ford of Tri-Cities responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Angela Hancock, Service Manager

September 08, 2025

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Employee Rating

Very unprofessional too chaotic no communication to the customer no updates, not very educated on the recalls department More

by Cool
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Workmanship
Service Time
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Recommend Dealer
No
Sep 08, 2025

Corwin Ford of Tri-Cities responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Angela Hancock, Service Manager

August 30, 2025

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Employee Rating

I was told my warranty covered an issue. After I returned for a repair I was then told the basic warranty didn’t cover it, but the extended warranty I pay extra for did, but it would cost $1 More

by KAZDAK
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Service Time
Service Communication
Recommend Dealer
No
Sep 04, 2025

Corwin Ford of Tri-Cities responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Angela Hancock, Service Manager

August 06, 2025

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Employee Rating

My vehicle was serviced at Corwin Ford in Pasco Wa Vanessa the service writer was amazing to work with she kept me informed regarding my vehicle. More

by MOTO51481
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Service Time
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Recommend Dealer
Yes

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