Vegas Harley

Emily this past Saturday went above and beyond to make sure I was happy and accommodated all of my concerns. People in the waiting room voiced the same behavior was given to them as well. Emily is definit sure I was happy and accommodated all of my concerns. People in the waiting room voiced the same behavior was given to them as well. Emily is definitely strengthening Village’s Brand ensuring customers stay loyal to your dealership and you don’t find that a lot these days, definitely worth my time to call out this positive and caring customer experience that Emily created for us. Thanks Again Emily More

by TRJusseaume77 Verified Customer Verified Customer

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Vegas Harley was super pleasant, candid, informative, and so helpful regarding the sale. He carefully explained questions I had about operating the driving features. His manager was also most responsive in a so helpful regarding the sale. He carefully explained questions I had about operating the driving features. His manager was also most responsive in addressing any questions or concerns. No pushiness, unlike so many other dealerships! More

by mwbeckler2 Verified Customer Verified Customer

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It was clean. Conveniently located. The buying process was easy and direct. Staff was friendly. Conveniently located. The buying process was easy and direct. Staff was friendly. More

by korina.furbee7673 Verified Customer Verified Customer

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Vegas provided great customer service from demonstrating the features of the Ascent, working the sale, and delivering to us later the same day. the features of the Ascent, working the sale, and delivering to us later the same day. More

by davidL.neuenschwander Verified Customer Verified Customer

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Vegas was very cordial and polite. He gave good information on the car and answered our questions. The only negative is he had another customer when we picked up the vehicle so he was He gave good information on the car and answered our questions. The only negative is he had another customer when we picked up the vehicle so he was not able to give us instructions on using the car. More

by PPATE61 Verified Customer Verified Customer

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I would prefer to believe that they are just inept and incompetent rather than liars and cheaters. But I may be wrong.. I was given incorrect information that affected my purchase, regarding the andvertis incompetent rather than liars and cheaters. But I may be wrong.. I was given incorrect information that affected my purchase, regarding the andvertised interest rate. Secondly, I was told that my deposit check (to hold the car for 4 hours) was not cashed and would be shredded. I only found out by accident the following morning that that check had indeed been cashed when I went to make another withdrawal on that account and the funds were missing. Although I did purchase the vehicle, those funds were never applied to the transaction either. Only after I brought it to the attention of management, I received a call back from finance telling me they would request reimbursement and stay right on it to ensure it came back quickly. Tomorrow will be one week, and I have not heard again from the dealership and the money has not yet been returned. I had to make my own effort to find where the reimbursement would come from, only to be told that it is “processing” But still no apologies or concern from the dealership.. More

by hogett Verified Customer Verified Customer

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Sales person Vegas Harley was great The lady with the aggressive sales pitch to add coverage was not good aggressive sales pitch to add coverage was not good More

by Karen296 Verified Customer Verified Customer

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Super from start until driving out the dealer. Can’t expect anything better.listened, respected, wealth of info that will continue in the future I’m sure. Best dealer experience we’ve had. . Can’t expect anything better.listened, respected, wealth of info that will continue in the future I’m sure. Best dealer experience we’ve had. . More

by Lynne C Verified Customer Verified Customer

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Were polite and respectful throughout the process and never applied pressure to make any major decision. never applied pressure to make any major decision. More

by bonnie_siefkes Verified Customer Verified Customer

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I felt completely comfortable that they were giving me the best deal possible. I was treated with courtesy throughout the entire process and I love my new Subaru Forester. Vegas listened carefully to what the best deal possible. I was treated with courtesy throughout the entire process and I love my new Subaru Forester. Vegas listened carefully to what I needed in a car and how it would fit into my budget. No one tried to upsell or pressure me into something I wasn’t comfortable with. The entire team was friendly and made the process so easy. I would definitely recommend Villages Subaru to anyone looking for a new car. Thank you Vegas, the two Mikes, Katie and Izzy for making this a great experience. More

by scarsonnc Verified Customer Verified Customer

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