Vegas Harley | Page 4

Other than the service center and the salesman who showed up the cars who were great the everyone who anything to do financial paperwork was very deceitful and almost unreachable didn’t honor their we reject up the cars who were great the everyone who anything to do financial paperwork was very deceitful and almost unreachable didn’t honor their we rejected four plans three days after we purchased our car it took 16 weeks to get part of what they owed us about half so again call after call nobody wanted to talk to me they finally reached out to us after about three weeks and admitted they made another mistake and would take care it took 6 more weeks to take care of that then we discovered they had shorted us 65% of the taxes we paid for maintenance packages we declined when contacted in person they agreed our was correct and said we would have a check to us in a week or two after a month I contacted them again and was told the check was mailed out a month ago I don’t think it was mailed out the same I was at the dealership especially since the sales manager told me face it would take a week maybe two. The time to these issues was 32 weeks. So all in all we lied to mislead misdirected. Finally although I love my new Outback I would highly recommend staying away from the villages Subaru maybe try Ocala Subaru. More

by qibalanced Verified Customer Verified Customer

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Very professional excellent service nice waiting service beverages they wash your car in and out beverages they wash your car in and out More

by wintersnow454 Verified Customer Verified Customer

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This is my 4th Outback. Loyal customer. Vegas in Sales is awesome! Shaun explained all features of the car perfectly. Loyal customer. Vegas in Sales is awesome! Shaun explained all features of the car perfectly. More

by mshort812 Verified Customer Verified Customer

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Yes, we purchased a vehicle! Vegas was great (5) Everything was great up until the wait to sign the papers. ?? Vegas was great (5) Everything was great up until the wait to sign the papers. ?? More

by morelas1957 Verified Customer Verified Customer

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Vegas was awesome. He spent time with us and worked to get the deal we wanted He spent time with us and worked to get the deal we wanted More

by mshort812 Verified Customer Verified Customer

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Mr. Gonzalez was our finance person and it was not a good experience. We walked away with no extended warranty on our 2023 Outback buyout. It was not really explained and broken down and/or negotiated in any experience. We walked away with no extended warranty on our 2023 Outback buyout. It was not really explained and broken down and/or negotiated in any way or fashion. More

by riddick862 Verified Customer Verified Customer

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Vegas Harley was the best sale person I ever had buying a car was very nice not pushing .I will tell all my friends in The villages to go see Vegas the best salesman .Vagas is number one Salesman .Couldn't b car was very nice not pushing .I will tell all my friends in The villages to go see Vegas the best salesman .Vagas is number one Salesman .Couldn't be happier .... More

by maryannbv Verified Customer Verified Customer

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Vegas is the reason we bought a car on our first visit to Villages Subaru simply to get information. A great salesman and representative of your company, he listened to what we were looking for and quickly f Villages Subaru simply to get information. A great salesman and representative of your company, he listened to what we were looking for and quickly found a perfect solution. My wife loved her Forester but was concerned at the high mileage on the odometer. He said he’d just received another Forester, three years old with only 8,000 miles. It was a perfect marriage. We bought the car after some negotiations where, I believe, Vegas was our advocate. If all your salesmen operate with the same friendliness, understanding and knowledge that Vegas demonstrated, you’ll have a great sales team. Couldn’t be happier. More

by bpmullady Verified Customer Verified Customer

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Since I hadn't been in a car dealership in 20 years and 245,000 miles, I was dreading buying a new car. The entire experience was a pleasure. Vegas Harvey made the process easy; he was extremely personable 245,000 miles, I was dreading buying a new car. The entire experience was a pleasure. Vegas Harvey made the process easy; he was extremely personable, upbeat, thorough, knowledgeable, fun and a gentleman. More

by joanmcginnes Verified Customer Verified Customer

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Emily this past Saturday went above and beyond to make sure I was happy and accommodated all of my concerns. People in the waiting room voiced the same behavior was given to them as well. Emily is definit sure I was happy and accommodated all of my concerns. People in the waiting room voiced the same behavior was given to them as well. Emily is definitely strengthening Village’s Brand ensuring customers stay loyal to your dealership and you don’t find that a lot these days, definitely worth my time to call out this positive and caring customer experience that Emily created for us. Thanks Again Emily More

by TRJusseaume77 Verified Customer Verified Customer

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