Vegas Harley | Page 4

Mr. Gonzalez was our finance person and it was not a good experience. We walked away with no extended warranty on our 2023 Outback buyout. It was not really explained and broken down and/or negotiated in any experience. We walked away with no extended warranty on our 2023 Outback buyout. It was not really explained and broken down and/or negotiated in any way or fashion. More

by riddick862 Verified Customer Verified Customer

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Vegas Harley was the best sale person I ever had buying a car was very nice not pushing .I will tell all my friends in The villages to go see Vegas the best salesman .Vagas is number one Salesman .Couldn't b car was very nice not pushing .I will tell all my friends in The villages to go see Vegas the best salesman .Vagas is number one Salesman .Couldn't be happier .... More

by maryannbv Verified Customer Verified Customer

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Vegas is the reason we bought a car on our first visit to Villages Subaru simply to get information. A great salesman and representative of your company, he listened to what we were looking for and quickly f Villages Subaru simply to get information. A great salesman and representative of your company, he listened to what we were looking for and quickly found a perfect solution. My wife loved her Forester but was concerned at the high mileage on the odometer. He said he’d just received another Forester, three years old with only 8,000 miles. It was a perfect marriage. We bought the car after some negotiations where, I believe, Vegas was our advocate. If all your salesmen operate with the same friendliness, understanding and knowledge that Vegas demonstrated, you’ll have a great sales team. Couldn’t be happier. More

by bpmullady Verified Customer Verified Customer

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Since I hadn't been in a car dealership in 20 years and 245,000 miles, I was dreading buying a new car. The entire experience was a pleasure. Vegas Harvey made the process easy; he was extremely personable 245,000 miles, I was dreading buying a new car. The entire experience was a pleasure. Vegas Harvey made the process easy; he was extremely personable, upbeat, thorough, knowledgeable, fun and a gentleman. More

by joanmcginnes Verified Customer Verified Customer

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Emily this past Saturday went above and beyond to make sure I was happy and accommodated all of my concerns. People in the waiting room voiced the same behavior was given to them as well. Emily is definit sure I was happy and accommodated all of my concerns. People in the waiting room voiced the same behavior was given to them as well. Emily is definitely strengthening Village’s Brand ensuring customers stay loyal to your dealership and you don’t find that a lot these days, definitely worth my time to call out this positive and caring customer experience that Emily created for us. Thanks Again Emily More

by TRJusseaume77 Verified Customer Verified Customer

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Vegas Harley was super pleasant, candid, informative, and so helpful regarding the sale. He carefully explained questions I had about operating the driving features. His manager was also most responsive in a so helpful regarding the sale. He carefully explained questions I had about operating the driving features. His manager was also most responsive in addressing any questions or concerns. No pushiness, unlike so many other dealerships! More

by mwbeckler2 Verified Customer Verified Customer

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It was clean. Conveniently located. The buying process was easy and direct. Staff was friendly. Conveniently located. The buying process was easy and direct. Staff was friendly. More

by korina.furbee7673 Verified Customer Verified Customer

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Vegas provided great customer service from demonstrating the features of the Ascent, working the sale, and delivering to us later the same day. the features of the Ascent, working the sale, and delivering to us later the same day. More

by davidL.neuenschwander Verified Customer Verified Customer

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Vegas was very cordial and polite. He gave good information on the car and answered our questions. The only negative is he had another customer when we picked up the vehicle so he was He gave good information on the car and answered our questions. The only negative is he had another customer when we picked up the vehicle so he was not able to give us instructions on using the car. More

by PPATE61 Verified Customer Verified Customer

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I would prefer to believe that they are just inept and incompetent rather than liars and cheaters. But I may be wrong.. I was given incorrect information that affected my purchase, regarding the andvertis incompetent rather than liars and cheaters. But I may be wrong.. I was given incorrect information that affected my purchase, regarding the andvertised interest rate. Secondly, I was told that my deposit check (to hold the car for 4 hours) was not cashed and would be shredded. I only found out by accident the following morning that that check had indeed been cashed when I went to make another withdrawal on that account and the funds were missing. Although I did purchase the vehicle, those funds were never applied to the transaction either. Only after I brought it to the attention of management, I received a call back from finance telling me they would request reimbursement and stay right on it to ensure it came back quickly. Tomorrow will be one week, and I have not heard again from the dealership and the money has not yet been returned. I had to make my own effort to find where the reimbursement would come from, only to be told that it is “processing” But still no apologies or concern from the dealership.. More

by hogett Verified Customer Verified Customer

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