Velislav Deshev | Page 43

Very slow, disorganized buying process. We actually scheduled an appointment to stop in and purchase a vehicle. We had already taken the test drive and negotiated the price. It still took 3.5 hours. Du scheduled an appointment to stop in and purchase a vehicle. We had already taken the test drive and negotiated the price. It still took 3.5 hours. During that time, the only issues were whether we wanted the floormats/stain treatment, extended warranties and a brief credit check. (we brought our own financing.) The explanation for the delay was that they didn't have the final numbers until we made final decisions on the extended warranties. The real problem, however, was that we weren't even asked about this item until we had been there for over two hours. I didn't fully complete the employees section above because we dealt with 7 different employees over our 3.5 hours and I can't remember all of their names. There is no reason why one employee can't have us fill out the two line credit information, ask about floormats, and ask about the extended warranties. When we replace our other vehicle in 2 years, I will not even consider this dealership. More

Helpful 1

Report | Print

I just drove my new Honda CR-V home tonight and love it! I wanted to compliment the professional and friendly service that we received from everyone. They worked impressively as a team and made us feel righ I wanted to compliment the professional and friendly service that we received from everyone. They worked impressively as a team and made us feel right at home. I appreciate very much both the value I received in my car as well as the informative, low pressure, personable service. This has been the best buying experience that either my husband or I have encountered in purchasing a vehicle. We will certainly recommended you to anyone we know looking to purchase a vehicle. More

Helpful 1

Report | Print

All of the above employees made an experience I was dreading - buying a new car - a very easy and straightforward experience. They were all intelligent, knowledgeable, and a pleasure to deal with. Ev dreading - buying a new car - a very easy and straightforward experience. They were all intelligent, knowledgeable, and a pleasure to deal with. Every promise has been kept, negotiations were direct, honest, and how refreshing not to have to deal with all of the irritating back and forth that often goes with purchasing a car. They all went above and beyond what we were expecting. I will happily and strongly recommend Wilde East Towne Honda to anyone looking to buy a new car. Thank you for making this such a positive experience. More

Helpful 0

Report | Print

overall best experience I have ever had at a dealership. I have owned Honda's for years and usually have always gone to the Wilde Honda in Waukesha WI. I have a friend that said that Wilde Had Opened up a I have owned Honda's for years and usually have always gone to the Wilde Honda in Waukesha WI. I have a friend that said that Wilde Had Opened up a new dealership in the Madison area and that the dealership was just beautiful. Thank you to all the people that helped me to get my new 2014 Honda CRV, and a special thank you to The Asst Finance Director, Steven Skow. You made the paperwork process so understandable and so professional. Again overall best experience I have ever had... More

Helpful 0

Report | Print

Great experience! I would recommend Shawn and Veli to anyone looking to buy a vehicle. I worked with Shawn three years ago and that is what brought me back. anyone looking to buy a vehicle. I worked with Shawn three years ago and that is what brought me back. More

Helpful 0

Report | Print

My husband and I had a very positive experience at Wilde East Towne Honda. Our sales consultant Velislav was a treat to work with. He is extremely polite and courteous and was very helpful in seeing that East Towne Honda. Our sales consultant Velislav was a treat to work with. He is extremely polite and courteous and was very helpful in seeing that our needs were met. He even came in on his day off for me to pick up my new CRV, and then stayed for the rest of the day to assist in my husband's purchase of a Ridgeline. I have never seen a car salesman go above and beyond like he did. We were also very impressed with Phil and his eagerness to make the numbers work and with Peter in how he managed to get us approved for two cars within 24 hours. I was also quite impressed with Michael's willingness to help me figure out how my bluetooth feature works. He could have directed me to the manual but he didn't. He took the time to explain and show me how it works. The facility is very customer friendly with the coffee bar, clean bathrooms, comfy lounge area with computers, tvs and toys for the kiddos, not to mention the stunning aquarium! Definitely the most positive car shopping experience I have ever had. I will gladly tell all of my friends, family and coworkers about Wilde East Towne Honda!! -Erica Anderson More

Helpful 0

Report | Print