Velislav "Velko" Tsvetanov | Page 44

Excellent sales experience Velko Tsvetanov went above and beyond to during my purchase process. He did everything to help me. If you are looking for any vehicle I highly recomme Velko Tsvetanov went above and beyond to during my purchase process. He did everything to help me. If you are looking for any vehicle I highly recommend him. More

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2nd Time Buyers This is our 2nd Infiniti purchased and while we typically don't particularly enjoy the car buying process, Velko was able to make the experience en This is our 2nd Infiniti purchased and while we typically don't particularly enjoy the car buying process, Velko was able to make the experience entirely pleasant which absolutely exceeded our expectations. We spent many hours at the dealership and Velko was patient, thorough, and addressed every question we had. He demonstrated excellent customer service with his professionalism and willingness to go above and beyond to work with our schedules when we had to arrange the drop off/pick up of the loaner. He also ensured that we were completely satisfied with the detailing and minor repairs on our vehicle purchased. Overall, it was a pleasure to work with Velko and Sam, and we would certainly choose Infiniti of Gwinnett for any future Infiniti purchases. More

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Outstanding Customer Service Mr. Velko Tsvetanov & Darryl Ferguson performed outstanding customer service. They made me feel welcomed and were very attentive to my needs in my cer Mr. Velko Tsvetanov & Darryl Ferguson performed outstanding customer service. They made me feel welcomed and were very attentive to my needs in my certified vehicle. I will definitely use this dealership for all my service needs. Mr. Cisco was a very delightful and down to earth. Made my purchase seamless. More

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Pleasant buying experience Really enjoyed our experience with Velko. Very personable. Excellent product knowledge. A good guy even though he pulls for Arsenal. Lol. Would recomm Really enjoyed our experience with Velko. Very personable. Excellent product knowledge. A good guy even though he pulls for Arsenal. Lol. Would recommend him if anyone is looking for an Infiniti. More

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Customer Service First time car buyer and wow Velko Tsvetanov did a great job on helping me out finding the perfect car. He had a lot of patience with me on finding t First time car buyer and wow Velko Tsvetanov did a great job on helping me out finding the perfect car. He had a lot of patience with me on finding the perfect time to come in and look at the car. Velko went above and beyond on sending multiple videos and pictures of the car even during the rain. He went out in the rain and sent pictures of the tires. Thank you for your assistance Velko and helping me purchase my first car. More

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My experience was actually awesome A++++ I have been to many dealerships and was denied for different reasons at each... my friend said go to Infinity Duluth and I was tired at that point so I have been to many dealerships and was denied for different reasons at each... my friend said go to Infinity Duluth and I was tired at that point so I said to myself I’m not going I’ll apply online because I was not wasting anymore time by going in ... 30 min later Velko called me and asked me to come in I said I’m not coming in with out a preapproval first so he spoke to finance manager Jana and she was very sweet but firm that she could get me approved ... so I said prove it and she called me back and said she could put me in a brand new car for same price as the used car I initially wanted ..although the new car didn’t have the saddle brown seats the 2018 had but anyway I prayed and slept on it and velko called me the next morning to come in ... I went looked at several diff options I had to choose from and two hours later I drove off in a 2019 Qx80 ... they were professional, personal and fast ... they really made me feel comfortable with my purchase. not to mention velko is really handsome and genuinely loves his job and Jana is sweet and spicy and gets the job done and to top it off they both have the cutest accents ever!!! The only downfall was Velko is an Arsenal fan 😂 Oh can’t leave out Goran the paperwork man he too was good and efficient I was in kind of a rush so he was thorough and straight to the point to get me in and out ...not even been a week and I have already referred infinity Duluth ... I will definitely be back for my saddle brown seat Qx80 next year 💋 More

by Sewjodie Verified Customer Verified Customer

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Mr Tsvetanov He listened to what we had to say and knew exactly what we wanted. He showed us several options in the kind of car we had an interest. We enjoyed wo He listened to what we had to say and knew exactly what we wanted. He showed us several options in the kind of car we had an interest. We enjoyed working with him as he was not a hard core salesman and he delivered what we came for. A wonderful person to work with when buying a car. More

by mewe617mary evans Verified Customer Verified Customer

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Fantastic car buying I just purchased a 2019 infinity QX60,Velko was fantastic he was attentive without being pushy. He went above and beyond to make our purchase easy. He I just purchased a 2019 infinity QX60,Velko was fantastic he was attentive without being pushy. He went above and beyond to make our purchase easy. He is very professional and answered all questions. Would highly recommend Velko to anyone interested in buying. I love my new car. More

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Overall FANTASTIC!! I just recently purchased a CPO 2018 QX60, and I can say it was the best car buying experience I have had. I had been looking for a while, Velko and t I just recently purchased a CPO 2018 QX60, and I can say it was the best car buying experience I have had. I had been looking for a while, Velko and team were with me through the entire process. Very knowledgeable and helpful with any question or concern I had. I would recommend any family or friend to visit Gwinnett Infiniti and highly recommend Velko. I will do business with him again. More

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Fantastic experience from top to bottom!! Velko assisted me with my purchase of a 2018 Infiniti QX60. From the very beginning, Velko was attentive, knowledgeable, and extremely polite. He ma Velko assisted me with my purchase of a 2018 Infiniti QX60. From the very beginning, Velko was attentive, knowledgeable, and extremely polite. He made a process that can be contentious and stressful a breeze. I found his honesty and candor to be his most impressive qualities, and it was very clear that he wanted to match me with the best car possible based on what I told him my needs were. Velko has my strongest recommendation, and I will certainly be sending my friends and family to see him if the opportunity presents itself. More

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