Vi Warren
Vi Warren at Palm Chevrolet

Vi Warren | Page 2

Receptionist

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

5.0
24 Reviews

Vy has been in Ocala for 19 years and is originally from New Jersey. She has sang professionally for 15 years and now loves to sing for her church on her free time. She's been with Palm Chevrolet team for over 19 years and counting. She loves making her customers laugh and smile each and every day.

5.0

24 Reviews

Write a Review

24 Reviews of Vi Warren

October 21, 2020

Dealership Rating
Employee Rating

Worked with Neil (internet mgr of sales) he and I worked out a price on my trade in. When I went in to pick up my new vehicle; the sales mgr. said he was offering $1500 less than the amount previously agree More

by ewspears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Neil Stefani , Carl Thompson

Oct 23, 2020

Palm Chevrolet responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Best, The Palm Chevrolet Team

Oct 23, 2020

ewspears responded

Respond to the same people that screwed me over? Would like to speak to the Management in Davis Automotive Group I suspect that they will insulate themselves and not talk to me Here is what I sent to the BBB: Thank you for using the Better Business Bureau's Online Complaint System. Your complaint has been assigned case # 90269609. Correspondence regarding this complaint will be emailed to : ewspears@comcast.net Please print a copy of this for your records. Filed on : October 23 2020 Filed by : Esten Spears 9127 SE 72nd Avenue Ocala FL 34472 Filed against : Palm Chevrolet, Inc. 2305 SW College Rd Ocala FL 34471-1613 Complaint Description: Lack of business practice integrity at Palm Chevrolet now that they have been acquired by Davis Automotive Group Face book communication: Esten Spears doesn'trecommend Palm Chevrolet. SltOctobrenosSprf t2So1 lhnrdrSasogstrn 5e:edfi37a PM * Shared with Public Worked with Neil (internet mgr of sales) he and I worked out a price on my trade in. When I went in to pick up my new vehicle; the sales mgr. said he was offering $1500 less than the amount previously agreed to by the internet sales mgr. I'm from Texas and I believe your word is your bond! This kind of service is substandard Comments Esten Spears really substandard dealer performance proceed with caution! * Reply * 1d Palm Chevrolet Mr. Spears, we are sorry that you feel that way and we apologize for any confusion there may have been about a trade estimate done on KBB and actual trade value based upon appraisal. * Reply * 20h Esten Spears There was absolutely no confusion! Just questionable business practice at Palm. This wouldn't have happened prior to Palm Chevrolet being acquired by Davis Automotive Group! Your internet sales mgr said he would honor the Kelly BB dealer trade in value so long as I had correctlyrepresented my vehicle to KBB. When I came in to trade (the internet sales mgr was on vacation but he had left a note about his commitment) There was no question about my misrepresenting my vehicle but now the Davis Auto Group installed Sales Mgr. Didn't like the profitability of the trade so he arbitrarily downgraded the condition without being able to find any substantiation for doing so. Because I'm a retired GM executive paying cash; Palm Chevrolet didn't have any more options for extracting cash from me! (Like High Documentation and other fees or fees related to financing or dealer add items) Like I said before: really substandard dealer performance proceed with caution! Your Desired Resolution: More integrity in Palm Chevrolet business practices

March 25, 2019

Dealership Rating
Employee Rating

Provided information when asked. They provided information when requested and were not bothersome with "follow-up" phone calls. I have been with this dealership since 03 July 2003, an More

by Spike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Geisen, Aaron Jersey

March 06, 2019

Dealership Rating
Employee Rating

Excellent We came in just looking and we were approached by Jessica and Travis. They were so friendly and very knowledgeable. The first vehicle she showed us w More

by Ang1979
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica, Travis, Gary

May 28, 2018

Dealership Rating
Employee Rating

Very informative and patient! Jason Cacowski was very professional and knowledgeable! Ask for him when you come in! Would definitely recommend this dealership. Keto your business l More

by Nsunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Cacowski

May 27, 2018

Dealership Rating
Employee Rating

Greatest place on earth Amazing place to purchase. Can't express how wonderful they all are especially the staff . Great perks and truly the best.I've bought over 16 vehicle More

by Angrycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 06, 2016

Dealership Rating
Employee Rating

Favor I would like to say simply Thanks! I felt welcomed and appreciated as a customer. The salesman Ed Del Rio was genuine and I felt he really worked har More

by MsDip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Del Rio

October 02, 2015

Dealership Rating

AWESOME!!!! Anyone and everyone should go and see WILLIE CAISON he is the most honest trustworthy car sales man you will find. Rich will make your deals happen. T More

by BWHITE61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2015

Palm Chevrolet responded

Thanks so much! Willie, Ricky and Vi are all great people and make me very proud! Sincerely, Thom Workman General Manager

September 27, 2015

Dealership Rating

A great experience Moise Juste and especially Dominic Dennis were very pleasant, professional, knowledgeable and patient. Dominic was the first person to explain a leas More

by claudia the gambler
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Dominick Dennis, Moise Juste, J D Piatek

Oct 03, 2015

Palm Chevrolet responded

Thanks so much! I will be sure to pass this along to Moise and Dominick. Sincerely, Thom Workman General Manager

September 04, 2015

Dealership Rating

Like a family member Immediately upon our arrival at Palm Chevrolet, we were greeted warmly and sincerely by a knowledgable sales executive, Jonathan Carrow, who answered More

by Tahoe Love
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominick Dennis, J D Piatek

Sep 07, 2015

Palm Chevrolet responded

Thanks so much! It makes me proud to know that our team helped to make yours a happy birthday! I will certainly give them a "pat on the back". Sincerely, Thom Workman General Manager

August 12, 2015

Dealership Rating

Awesome Was treated with respect and everyone was friendly. special Thanks to VY shes a wonderful woman. Greg was really nice to work with also. Thank Yo More

by cindy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Combs, J D Piatek

Aug 13, 2015

Palm Chevrolet responded

Thanks so much! Greg is doing a great job and I will be sure to let him know! Vy brings a little sunshine to my day every day and I was happy to share your review with her and it brought a smile to her face! Sincerely, Thom Workman General Manager

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