Victor Alcantara | Page 6

Love my new Highlander and what a great experience at Toyota of Braintree. Victor and Eric were outstanding, no smoke and mirrors and listened to my needs to give me what I wanted. I'll be back in three Toyota of Braintree. Victor and Eric were outstanding, no smoke and mirrors and listened to my needs to give me what I wanted. I'll be back in three years when my lease is up!!! More

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RESPECT!!!!! PLEASE GO SEE BRAINTREE TOYOTA BEFORE YOU GO ANYWHERE ELSE!!!!!!!!!! This is my second Toyota Rav 4 I have purchased at Toyota of Braintree and will PLEASE GO SEE BRAINTREE TOYOTA BEFORE YOU GO ANYWHERE ELSE!!!!!!!!!! This is my second Toyota Rav 4 I have purchased at Toyota of Braintree and will not hesitate to buy my next vehicle from them!!!!! Cannot say enough about Carlos Ortega, the Sales Manager and my Sales Person, Victor Alcantrara!!!!! They both listened to what I requested and delivered even more!!! I had a set monthly payment I could afford and was only expecting to look at vehicles about 2 years old and used and they were able to put me in a 2020 for so very close to my budget with more than I expected!!! I CANNOT THANK CARLOS, AND VICTOR ENOUGH!!!! YOU HAVE NOTHING TO LOSE....PLEASE SEE THEM FIRST!!!!!!!!!!!! More

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Staff was friendly, services were explained. Red carpet treatment. I will continue to use their dealer for service and sales in the future. This is how car buying/servicing should be. treatment. I will continue to use their dealer for service and sales in the future. This is how car buying/servicing should be. More

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OutstandingJust had a emergency service in and out with Outstanding Just had a emergency service in and out with no previous appointment in one hour Thanks best dealership Toyota. Great Toyota dealer than Outstanding Just had a emergency service in and out with no previous appointment in one hour Thanks best dealership Toyota. Great Toyota dealer thanks tjr More

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Great staff! Good selection and Perfect service I came into the dealership with what I was looking for and was asked to look for Eric. As approached him he directed me to Gerry Gorham. Gerry asked m I came into the dealership with what I was looking for and was asked to look for Eric. As approached him he directed me to Gerry Gorham. Gerry asked me what I was looking. For and my price range. We looked at different Tacoma’s but found one to fit my budget. After a strenuous back and forth and looking for a Tacoma, I decided on one. The price was too high for my budget. The general manager came over to me and asked me how he could help me get to what was within my budget. Both Gerry and the manager we’re terrific. I told that I had to decide and would make a decision tomorrow. When I came in the next day, I met with Gerry and I decided to look at another vehicle. Gerry was very patient with my indecisiveness. I finally settled on a vehicle of my choosing and all involved were of great assistance. Gerry, manager and financial manager. I was very pleased with how the business was conducted and how I was treated. I would recommend anyone to do business and shop for a new or used vehicle there. Thanks you very much all. Clinton Weir New 2019 Tacoma owner More

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A family of Toyota of Braintree customers Both of my parents and my mother and father-in-law have purchased vehicles from Toyota of Braintree so I knew I would stop there while looking for a 2 Both of my parents and my mother and father-in-law have purchased vehicles from Toyota of Braintree so I knew I would stop there while looking for a 2019 RAV4. This was the second dealership I test drove at and the service was unparalleled. From the moment my husband and I walked in, the staff was extremely kind and helpful. John, Victor, Arthur, and Freddie worked with us to find the perfect car for a great price. I couldn’t be happier with the XLE sitting in my driveway and I will certainly be recommending Toyota of Braintree to friends and family in the future. More

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Outstanding professionals. Tony Depina was very patient, knowledgeable and personable. He showed us round a few times and we never felt pressured. He took care of everything an Tony Depina was very patient, knowledgeable and personable. He showed us round a few times and we never felt pressured. He took care of everything and made sure we understood it all. Makes you feel you are his only customer. Carlos Ortega, as always, goes above and beyond to make me a happy satisfied customer. This is my 5th lease with this dealership and there will be many more. More

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Sometimes it takes a village I was in the market for a new vehicle after a car accident had totaled my 2011 Rav4 that i had purchased from this dealer. If you had asked me who my I was in the market for a new vehicle after a car accident had totaled my 2011 Rav4 that i had purchased from this dealer. If you had asked me who my salesman was then I would not remember as it was uneventful. This was eventful.I popped in on a whim on a Sunday and sat down with Gerry. I was limited on time and he showed me the difference between the suv's. I had to leave and was not able to test drive or go in-depth into selections or additional questions. I was asked to meet with his manager real quick. (I dreaded a sales pitch) In comes Mark , witty, pleasant and appreciative of my time (which is a great trait!) I will be back I say (they probably thought sure...) A week and life goes by. I have time to come back. I call the number on the business card i could readily find and it was Mark. I will be in shortly. Victor is ready willing and able to spend as much time with me as needed. His guidance though the process was amazing. He had vetted out as he truly listened to my needs. He is not your typical sales person. He truly understands getting an connection with the consumer, listening (which is a skill) and vetting for time saving purposes) He nailed it. Mark was near by the entire time and was a joy to have as part of this process. Brain and Bill were an added bonus. I appreciate the honest feedback and explanations of their roles and purpose. It was then that I realized this is a true partnership where it takes a village. I felt like i was the first person ever buying a vehicle at this location. They were excited for me and truly APPRECIATIVE of my business and time. The next day was pick up. the fun day. Everyone remembered who I was, came over and again thanked me for my loyalty etc. Why would you go anywhere else? Each person made this a great experience for me. More

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2018 Toyota Rav4/Xle My 4th car purchase from TOB. Without a doubt. The best dealership around, The staff is so professional and respectful of your needs. they do not rush you or pressure you into mak Without a doubt. The best dealership around, The staff is so professional and respectful of your needs. they do not rush you or pressure you into making a purchase or a lease. They work very hard for you to to complete the sale and make sure you are happy with the process. Victor Alcantara was my salesman and really went out of his way to help my purchase my rav4. He took the time to understand my needs and budget and worked within that objective to complete the process. Victor is a very people orientated person and made the process very easy. I would highly recommend him to anyone seeking a new or used Toyota.I will be back soon for another purchase. Thank you Victor. Sales Management Carlos Ortega was the General Sales manager the day of my purchase and he was outstanding in regards to my purchase thank you carlos. Mark McElroy was the sales manager who also was involved in the process also outstanding in regards to my purchase. Thank you Mark. More

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Toyota of Braintree don't go anywhere else. Great place to do business with very.honest and treat you with respect. They work very hard for.you to achieve a great deal. They do not forget about Great place to do business with very.honest and treat you with respect. They work very hard for.you to achieve a great deal. They do not forget about you after the sale. Victor alacanyara was my sales person and did a splendid job of negotiation for.my behalf. Don't go anywhere else but Toyota of Braintree. Mark McElroy the sales manager was superb and made sure my deal went thru thanks to all. More

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