Victor Cosme | Page 17

1st Car Purchase - Victor Cosme Beautiful dealership with nothing but friendly employees. I was referred by my uncle who is very knowledgable with cars and referred me to Victor Cosm Beautiful dealership with nothing but friendly employees. I was referred by my uncle who is very knowledgable with cars and referred me to Victor Cosme. He was very honest, friendly, and reliable. His experience in this field is incredible and also highly knowledgable. Highly recommend checking Rallye Motors and looking for Victor! Will refer all my friends and family. More

by Esther L. Verified Customer Verified Customer

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Pleasant From the time thatI pulled up to the door until the time that I was given the service loaner, everyone was friendly and clearly customer service was p From the time thatI pulled up to the door until the time that I was given the service loaner, everyone was friendly and clearly customer service was paramount. I was later contacted by email as well as by phone and when I picked up my car after servicing it was warm inside before it was giveback to me. Thank you Rallye Motors. More

by ROBERTBUTTERMILCH Verified Customer Verified Customer

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Car buying made easy. My wife and I recently had the pleasure of working with Victor Cosme on the purchase of a 2018 E400 Wagon. With Victor's guidance we customized the ca My wife and I recently had the pleasure of working with Victor Cosme on the purchase of a 2018 E400 Wagon. With Victor's guidance we customized the car to exactly what we wanted. His experienced no pressure approach enhanced our car buying experience greatly. More

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Excellent with total professionalism . I just leased my third Mercedes since 2014. My salesperson is Victor Cosme. I will follow him, to any dealership he goes to. Victor is totally profe I just leased my third Mercedes since 2014. My salesperson is Victor Cosme. I will follow him, to any dealership he goes to. Victor is totally professional and his knowledge of customer concerns is excellent. Most people dread buying or leasing an automobile period. Victor makes it pleasant, even my wife was pleased. More

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Service I would like to thank Katie and her team for making my recent visit to Rallye Service a pleasure. The job was done professionally and in a timely ma I would like to thank Katie and her team for making my recent visit to Rallye Service a pleasure. The job was done professionally and in a timely matter. More

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Great Experience! I have purchased many cars over the years (on average 1-2 per year) and Victor Cosme was by far the most professional and easy to work with sales pers I have purchased many cars over the years (on average 1-2 per year) and Victor Cosme was by far the most professional and easy to work with sales person I have ever dealt with. I came in from NJ and he had everything prepared and ready to go upon my arrival. He made it so painless, I bought two! More

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Big Liar Before I bought the car, he told me one thing. After I bought the car, he changed. Took 45days just get the plate. Didn't provide me bill of sale. Before I bought the car, he told me one thing. After I bought the car, he changed. Took 45days just get the plate. Didn't provide me bill of sale. More

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THE BEST MercedesBenz Dealership Hands Down I recently bought a Certified Pre-Owned AMG from Rallye, and after completing the transaction, I can tell you that this is the best dealership I have I recently bought a Certified Pre-Owned AMG from Rallye, and after completing the transaction, I can tell you that this is the best dealership I have ever dealt with. I dealt exclusively with Victor Cosme. He answered every question I had, made the whole process completely pain free on my end, and took care of absolutely everything, including getting my car to me. Victor knows his stuff when it comes to MB vehicles, but more importantly, he knows people, what they like, and what they need to feel completely satisfied. I also just recommended him and Rallye to several of my co-workers as we were discussing my vehicle today. HIGHLY RECOMMENDED!!!!! More

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Superlative Sales Experience I can honestly say that our recent experience purchasing our pre-owned Mercedes Benz S Class was Superlative, not Excellent, Superlative. We decided I can honestly say that our recent experience purchasing our pre-owned Mercedes Benz S Class was Superlative, not Excellent, Superlative. We decided to drive 235 miles from our Md. home to purchase from your dealership. My first acquaintance with my Salesman Victor Cosme was over the phone. His gentle yet persuasive mannerism in describing the vehicle and assurance that the vehicle would meet our needs convinced us to make the long trip. We made this trip, not once, but twice. The first time up was to meet and test drive the car. The second trip was to pick it up. Victor was never pushy. As a matter of fact he spent the better part of the early afternoon working with us to understand the car and the buying experience with RallyE. He personally provided instructions on the best route to the dealership and afterward to the New York Convention Center. Upon review of the car I found many imperfections that i asked to have corrected prior to delivery. He personally monitored the repairs and recontacted me with updates to put me at rest that everything was being accomplished as I had requested. All of the financing was handled swiftly and professionally by Victor and Eric Weiner. Eric was also a true gentleman to deal with during all phases of the transaction. I am an avid Car Guy but I must say that this experience tops them all. One additional point, buying a car can be traumatic especially when you are 235 miles from home. We were treated like relatives that lived two blocks away. After delivery, Victor came through again with an understanding of how you keep the customer happy no matter what happens. Md. has some weird rules on window tinting which required us to remove the tint prior to it being passed during the vehicle Inspection process. Victor made sure that we had RallyE Motors stood behind us every step of the way. We love our car, but most importantly we love the way we were treated by everyone at RallyE Motors. Even the gentleman that met us as we arrived with the Lease return was up to the occasion . He greeted us and proceeded to inform us of how he was personally there to assist us out of the lease vehicle while he helped place our personal belongings in the purchased vehicle, Wow! I work in Healthcare and we are now being evaluated by the public for which the government has criteria that we must meet to remain viable. We need to score 10's on Customer satisfaction surveys. Well, if RallyE was a hospital, my opinion is that you would receive a 20! Thank you Victor, Thank you Eric, and Thank you to the gentleman that met us in the parking lot and made us feel like Royalty, and to all the Managers that greeted us with respect and admiration. Please know that buying a Mercedes Benz is a privilege that not everyone has the opportunity to experience. I have been blessed to have the chance to buy my third Benz and I can wholeheartedly say that buying from you was a Treat! All of my colleagues and friends are learning about the well kept secret in Long Island New York named RallyE Motors Mercedes Benz. I feel like writing to Germany to let them know just how professionally and expertly you Guys sell their product. Keep up the Superlative work and don't stop caring!!!! More

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the best experiencie dealership!!! Best costumer service.best sales person thanks guys!!!!Víctor and pat!!!! I recommend this placer ever..number one dealership Great experience....merc Best costumer service.best sales person thanks guys!!!!Víctor and pat!!!! I recommend this placer ever..number one dealership Great experience....mercedes benz GL 550 More

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