Victor Cosme | Page 17

I purchased a cpo c63 from Jerry Merlo. Jerry was great to deal with and very friendly. He gave me a great price on the C63 and made me feel very comfortable and confident with my purchase. He was not push to deal with and very friendly. He gave me a great price on the C63 and made me feel very comfortable and confident with my purchase. He was not pushy nor was he aggressive in selling me the car. When Jerry was not available to help me (he was off that day) with questions and test driving the car, Victor Cosme was as accommodating as Jerry Merlo. Surprisingly, Victor already new about my visits and arrangements with Jerry which made me feel more comfortable and at ease. The day of pick up was very quick and smooth. Jerry had all the paperwork ready for me and there were no surprises at the end. Everything that was discussed with Jerry and Eric Weiner (finance guy, really nice guy also) was what it was. Upon handing the keys to me Jerry said "if there is anything...i mean anything you are unhappy with the car or something you are not comfortable with please call me right away..." I said thank you and took my car. On my drive home I realized that the check engine light came on, I was not alarmed as I am a automotive technician myself and did not experience any abnormality in the performance. I also notice that the center air vents were not operating properly. The next day I called Jerry and told him of my situation and he immediately set up a service appointment with the service department the following business day. Jerry did not even question anything I said... rather he was proactive and responsive to my needs. I bought the car into service where I was immediately greeted by the car porters who put out paper floor mats on the floor as soon as they took my keys. I walked into the service department and spoke to Stephen Augustine who was also very friendly and helpful. We went over my situation, he gave me a loaner and off I went. I picked up the car the following day and everything was fixed! The Team at Rallye Mercedes is great!!! They are all extremely friendly and cordial. From the sales guys to finance guys to service advisors to the car porters. I highly recommend this dealership to anyone that is interested in a Mercedes. Also, the dealership itself is really nice. Thanks a lot guys!!!! More

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I was impressed by the competence,helpfulness and friendliness of the sales persons at this dealership.It made the purchase of a csr an actual pleasant experience! Congratulations Rallye Motors! friendliness of the sales persons at this dealership.It made the purchase of a csr an actual pleasant experience! Congratulations Rallye Motors! More

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