Victor Hernandez
Internet Customer Care
Manhattan Beach Toyota
1500 North Sepulveda Boulevard
Manhattan Beach, CA 90266
Dealership Experience
14 yrs, 6 mos
Industry Experience
24 yrs, 1 mo
11 Reviews
Write a Review11 Reviews of Victor Hernandez
October 30, 2025
The service is honest & correct assessments. They fix the problems as well as providing recommendations for potential issues. Top notch services. They fix the problems as well as providing recommendations for potential issues. Top notch services. More
Other Employees Tagged: Bradley Sperber, Bill Hall, Carl Boyd, Michael Sperber, Jonathan Sipin, Alison Lent, Carlos Dulguime, Rowel Miranda, Jose Contreras , Jesus Moreida - very good service advisor
October 10, 2025
Carl is always such a dear, so helpful and such a good listener! Kudos to Carl. I was surprised though that I was the only customer when I arrived and had to wait on a service agent. There were five sitti listener! Kudos to Carl. I was surprised though that I was the only customer when I arrived and had to wait on a service agent. There were five sitting at their desks inside at the time. Only Carl came out to help me and that was right after his meeting with the Service Manager. Not a good look when there are so many service agents doing nothing to help customers. Robert was also very attentive. He tried to help me while I waited, then gave me a lift home in the shuttle. Great employee—-kudos also to Robert! More
Other Employees Tagged: Bill Hall, Carl Boyd, Jonathan Sipin
September 17, 2025
Best service ever and on time super attentive professional and friendly. All my work was completed professional and friendly. All my work was completed More
Other Employees Tagged: Bradley Sperber, Bill Hall, Carl Boyd, Michael Sperber, Jonathan Sipin, Alison Lent, Carlos Dulguime, Rowel Miranda, Jose Contreras
September 15, 2025
This dealership actually cares and they don’t keep you there for hours. Everyone is nice and willing to help out. Carl is great and is awesome to work with at the service department. Thanks again there for hours. Everyone is nice and willing to help out. Carl is great and is awesome to work with at the service department. Thanks again More
Other Employees Tagged: Bradley Sperber, Bill Hall, Carl Boyd, Michael Sperber, Jonathan Sipin, Alison Lent, Carlos Dulguime, Rowel Miranda, Jose Contreras
June 15, 2025
Chris and Jesus are some of best and most professional service advisors I’ve ever worked with. I’m a customer for life. service advisors I’ve ever worked with. I’m a customer for life. More
Other Employees Tagged: Bradley Sperber, Bill Hall, Carl Boyd, Michael Sperber, Jonathan Sipin, Alison Lent, Carlos Dulguime, Rowel Miranda, Jose Contreras
May 12, 2025
Ken Howard was outstanding had my truck ready when i got there. Exceptionally professional he new the truck inside and out explained everything in detail there. Exceptionally professional he new the truck inside and out explained everything in detail More
Other Employees Tagged: Bill Hall, Kenneth Howard , Ken Howard
October 20, 2018
New truck Love my new Tacoma. They special ordered it and came exactly how i wanted it. Make sure to ask for mike or victor if you go there. Love my new Tacoma. They special ordered it and came exactly how i wanted it. Make sure to ask for mike or victor if you go there. More
Other Employees Tagged: Michael Sperber
September 15, 2016
Shady and deceitful I purchased a 2012 Scion xD a year ago it ran out of gas 3 blocks from dealership. 3 days later over heated a week later water pump went out then my b I purchased a 2012 Scion xD a year ago it ran out of gas 3 blocks from dealership. 3 days later over heated a week later water pump went out then my brakes went out Toyota refused to repairs these issues dispite that it's Toyota certified vehicle. I also got the extended warranty. Recently during an oil change they told me my alternator was going out but they couldn't fix it till it went out completely. It's been 3 months since then now my alternator is out and they say I have to pay cause it's not covered as a Toyota certified vehicle. So I'm guessing my extended warranty doesn't mean anything. To anyone thinking about buying a vehicle from here I'd say find another Toyota dealership. They think because this is a wealthy area that can screw their costomers. Well not if I can help it More
Other Employees Tagged: And an Arab man who lied to me every time he opened his mouth

