Victor Hertado | Page 18

Great service and really nice environment. Nice and professional people. I highly recommend Davis for sales and service Nice and professional people. I highly recommend Davis for sales and service More

by debifeder Verified Customer Verified Customer

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Thank you for the service. Wish I didn’t have to come back second time around to have a complete service conducted as it was initially requested. Wish I didn’t have to come back second time around to have a complete service conducted as it was initially requested. More

by MGARDACZRN Verified Customer Verified Customer

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Davis Acura provided me with excellent service again. I cannot thank the service team and Steve the service manager enough. If you need service or a car go to Davis! I cannot thank the service team and Steve the service manager enough. If you need service or a car go to Davis! More

by Pastryforu Verified Customer Verified Customer

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Trusted dealership that I've gone to since I purchased my car in 2015 and regretted not getting my last vehicle from them. car in 2015 and regretted not getting my last vehicle from them. More

by BISHOP1372 Verified Customer Verified Customer

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Service representatives were both very helpful. Car was done is estimated time. Requested work was completed. Car was done is estimated time. Requested work was completed. More

by Carol Verified Customer Verified Customer

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I brought my car in for a problem starting. They could not get it to replicate the issue so they claimed, and after a week asked me to pick up my car. The very next day I was stuck at 39th & They could not get it to replicate the issue so they claimed, and after a week asked me to pick up my car. The very next day I was stuck at 39th & Walnut St in Philadelphia having to repeatedly push to start my car until it started. I sent a video to the service writer, was told he was waiting for his manager to get back to him and that he would get back to me. Nobody got back to me yet! Since then, I have had numerous occasions of driving, parking, then getting back in to have my car not start up and need multiple attempts to start. This is not ideal since I am a realtor and take clients to multiple showings and my car is not reliable. I also work in two major university hospitals in not so great areas of the city and need a car that starts right up. I spoke with a mechanic elsewhere about my issue and he is pretty confident it is a dead spot in the starter and the starter just needs to get beyond the dead spot to start and that would explain why sometimes it doesn't start up right up but eventually does after multiple attempts, and that the starter should be replaced. This is not the first time I have taken my car to Davis for an issue and had to return multiple times for them to be able to diagnose and fix the problem. This is the main reason I do not chose Davis' service center. Also, I understand that warranty jobs don't make the shop the money that cash services do, but they are part of the job and customers under warranty shouldn't feel less important or brushed off, and that is exactly how I am treated when my cars are under warranty. I do love acuras and the certified pre owned program but I do not like Davis at all. When I was shopping for my car and came to Davis I was also not treated well, so I bought my car elsewhere. Davis definitely needs to do better. More

by Jm Verified Customer Verified Customer

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The staff were friendly and professional. The establishment was clean and comfortable, and there were snacks in the waiting area which I always appreciate 😀 The establishment was clean and comfortable, and there were snacks in the waiting area which I always appreciate 😀 More

by LATOYAMLW Verified Customer Verified Customer

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The service department was great Capil, Frances, Victor always listen to our concerns about the car and work with us. As well as polite. Sales team also was very friendly and courteous. always listen to our concerns about the car and work with us. As well as polite. Sales team also was very friendly and courteous. More

by All4Wheels Verified Customer Verified Customer

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Davis is, and has been my service station for both my Acura's for the last 15 plus years. Any job I request, is always done right the first time. When I do take it in for the regular service, oil Acura's for the last 15 plus years. Any job I request, is always done right the first time. When I do take it in for the regular service, oil changes, inspections, etc. , they never do anything other than what's needed . Their whole service team is great. More

by gpmp Verified Customer Verified Customer

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Davis Acura provides excellent service. The associates are knowledgeable, courteous, and communicate in a timely fashion. The associates are knowledgeable, courteous, and communicate in a timely fashion. More

by MISTERFINE Verified Customer Verified Customer

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