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Victor Hertado

Overview Reviews (220) Inventory (211)

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Victor Hertado

Victor Hertado | Page 21

Service Advisor

Davis Acura

2051 Lincoln Hwy
Langhorne, PA 19047

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220 Reviews

Overview Reviews (220) Inventory (211)

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220 Reviews

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220 Reviews of Victor Hertado

June 08, 2022

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Employee Rating

The service dept quoted us 2 hours, we had a reserved appt. 8 hours later, after several calls, I was told the car was ready. Not a great customer experience. appt. 8 hours later, after several calls, I was told the car was ready. Not a great customer experience. More

by Me

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Jun 09, 2022 -

Davis Acura responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Steve Pulli Service Manager 215-943-7000 extension 1503

June 06, 2022

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Employee Rating

Polite team and timely service . .. in response to request for my timeframe limitation . Much appexiated .. in response to request for my timeframe limitation . Much appexiated More

by stlpustay

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jun 07, 2022 -

Davis Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

June 06, 2022

Dealership Rating

Employee Rating

Dealership is nice with great waiting area featuring star bucks coffee and refreshments and good working people. I can in for an oil change and requested to have my dashboard clock re set with accurate/ prop bucks coffee and refreshments and good working people. I can in for an oil change and requested to have my dashboard clock re set with accurate/ proper time. Oil change was accomplished however the clock could not be fixed- was told my car is older and has issues with satellites . Not sure what that means and wasn’t too happy about it More

by DIMAV2000

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chris Yates, Caphil Sooknanan , Michael Risica

Jun 07, 2022 -

Davis Acura responded

Thank you so much for your candid feedback! We are glad that we had the opportunity to work with you and that you found your experience with us to be an overall positive one at Davis Acura. Please don't hesitate to reach out if you need anything else. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

June 04, 2022

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Employee Rating

Good service and communication. Work finished on time and done well.available shuttle service to help get places Work finished on time and done well.available shuttle service to help get places More

by ROGERS215

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jun 06, 2022 -

Davis Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

June 03, 2022

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Employee Rating

Very good service. Mechanic was very knowledgeable. I am happy that stopped at Davis Acura Mechanic was very knowledgeable. I am happy that stopped at Davis Acura More

by Gene

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jun 06, 2022 -

Davis Acura responded

Gene, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

June 03, 2022

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Employee Rating

They very very courteous and kept me aware of how they were making out with the car were making out with the car More

by jenpursell

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jun 06, 2022 -

Davis Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Davis Acura! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

June 02, 2022

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Employee Rating

I should have came here first for service! They immediately fixed my issue after going to two other dealerships who gave me the run around excuse. It was worth the 40 minute drive for me to ge They immediately fixed my issue after going to two other dealerships who gave me the run around excuse. It was worth the 40 minute drive for me to get my car fixed and another 40 minute drive will be worth it again. Thank you so much for fixing my issue. Class act dealership! More

by antoniokwhite83

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Chris Yates, Caphil Sooknanan , Michael Risica

Jun 03, 2022 -

Davis Acura responded

Thanks for sharing your thoughts about your experience with Davis Acura. We appreciate your business and hope to see you again soon! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

June 01, 2022

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Employee Rating

The service department was a pleasure to work with. They answered any questions I had and were very polite and courteous. . They answered any questions I had and were very polite and courteous. . More

by FCostigan

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chris Yates, Caphil Sooknanan , Michael Risica

Jun 01, 2022 -

Davis Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

May 31, 2022

Dealership Rating

Employee Rating

All employees are very professional and accommodating. It is a pleasure doing business with them. It is a pleasure doing business with them. More

by Johncapodici

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chris Yates, Caphil Sooknanan , Michael Risica

May 27, 2022

Dealership Rating

Employee Rating

The service writer made sure to keep me updated. The repairs were completed on time. The repairs were completed on time. More

by DAVIDCHAST

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 31, 2022 -

Davis Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Davis Acura! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

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