Victor Maristela | Page 4

Service not under warranty My service was not under warranty, but I prefer all services at this Lexus dealership. I've always received good quality service. Considering the situ My service was not under warranty, but I prefer all services at this Lexus dealership. I've always received good quality service. Considering the situation, I like that my car will be sanitized after service. Thank you!! More

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VERY EXCEPTIONAL AND EXTREMELY PROFESSIONAL Victor really help me with my maintenance . I have to go back the next day and he fix what is needed.He help me get a loaner and I was out in the deal Victor really help me with my maintenance . I have to go back the next day and he fix what is needed.He help me get a loaner and I was out in the dealer in less than half an hour. More

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My service was not under warranty, but I prefer all services at this Lexus dealership. Staff is amazing and I've always enjoyed a courtesy vehicle to waiting for services. Thank you!! services at this Lexus dealership. Staff is amazing and I've always enjoyed a courtesy vehicle to waiting for services. Thank you!! More

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Excellent service Vic is awesome service adviser . He got me a loner car on the same of my service and informed me the status of my car. They did awesome job on the rep Vic is awesome service adviser . He got me a loner car on the same of my service and informed me the status of my car. They did awesome job on the repair of my scratches on my wheels. More

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Nothing short of AMAZING!!! I probably will never go back to another Make car. My Lexus E350 has been my best car..hands down. What makes this even a better car is the Lexus De I probably will never go back to another Make car. My Lexus E350 has been my best car..hands down. What makes this even a better car is the Lexus Dealership. Eric ..Vince..go above and beyond what I ever anticipated at the Schaumburg dealership...my warranty is more than I expected...and I will always own a Lexus! More

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The greatness dealership of the world Is the first time that I have been with this company and have a memorable day what a wonderful place to bring my cars for service. Thank you for makin Is the first time that I have been with this company and have a memorable day what a wonderful place to bring my cars for service. Thank you for making my life so happy I love to see you again. Gracias estaré viajando por el mundo entero y me gustaría manejar siempre un carro Lexus para toda mi vida. Esto nada mas es un pequeño sueño, que Dios los bendiga abundantemente y la Virgen Maria Madre de Dios de Guadalupe los cuide a todos por siempre. Amén Apreciable Candido Rodriguez Ramirez More

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Services Went in for a same day service appointment 12 days later, the car was ready Poor follow up from Vick The car was ready on a Saturday, but I didn Went in for a same day service appointment 12 days later, the car was ready Poor follow up from Vick The car was ready on a Saturday, but I didn’t get a call until Wednesday saying that it was ready More

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Recall - Appointment made - appointment kept! Bob Schmerler was polite, helpful and considerate! Victor in the Service Department even went back to office to get me a copy of the NX 2019! Bob Schmerler was polite, helpful and considerate! Victor in the Service Department even went back to office to get me a copy of the NX 2019! More

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Excellent, as always Highly recommend Lexus in Schaumburg for service and all else. Very polite and accommodating. My 2013 RX 350 needed a new battery. I appreciate Highly recommend Lexus in Schaumburg for service and all else. Very polite and accommodating. My 2013 RX 350 needed a new battery. I appreciate the prompt & polite service I received More

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