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Victor Mercado
Victor Mercado at Bronx Honda
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Victor Mercado | Page 2

Service Manager

Bronx Honda

1133 Zerega Ave
Bronx, NY 10461

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4.6
1,105 Reviews
4.6

1,105 Reviews

Write a Review

1105 Reviews of Victor Mercado

January 19, 2024

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Employee Rating

Every thing is a good day for a car company my experience was excellent good More

by ARINCN33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerzy Czaczkowski, Alex Alexander, Damion Moncrieffe , Mario Michel, Ivan Then, Latoya Thompson, Katie Lovos, Diana Matehuala , Manuel Herrera

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Feb 17, 2024

Bronx Honda responded

Thank you for supporting Bronx Honda, we are grateful! 🙏🙏🙏 All the best, Marcie

January 05, 2024

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Service as always was great but 3 1/2 hrs for a NYS inspection? Really? More

by relson0
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Latoya Thompson

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Jan 05, 2024

Bronx Honda responded

Hi, I truky appreciate the five stars, but I am upset to hear about the unreasonable wait. Please email me at marcie@bronxhonda.com so I can look into what happened. Thank you for the feedback --Marcie

December 10, 2023

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I drop off the car and they were professional with service and time. Great service More

by jeffreybdavid
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Recommend Dealer
Yes
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Dec 10, 2023

Bronx Honda responded

Thank you very much, we appreciate you! Happy Holidays! --Marcie

December 08, 2023

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the best word team of workers and the best service ever thank you for the service More

by andresglzpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damion Moncrieffe , Mario Michel, Ivan Then, Latoya Thompson, Katie Lovos, Diana Matehuala , Manuel Herrera

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Dec 08, 2023

Bronx Honda responded

Thank you very much, we appreciate you! On behalf of all of us here at Bronx Honda, have a joyful and peaceful holiday season! --Marcie

December 06, 2023

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Everything was seamless and went well. No complaints. Katy was excellent, courteous and professional. Pleasure working with her always. More

by Kitten73
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Lovos, Diana Matehuala

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Dec 07, 2023

Bronx Honda responded

Thank you so much for supporting Bronx Honda, we will always work hard to earn your business! --Marcie

November 30, 2023

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xxxxxxxxx. Honda service on Zerega Avenue in the Bronx the most b******* is work I've ever seen done on a Honda car More

by Cr.mom321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Latoya Thompson, Katie Lovos, Diana Matehuala , Manuel Herrera

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Dec 03, 2023

Bronx Honda responded

Please email me at marcie@bronxhonda.com so I can better understand your experience and look into what happened. Thank you. --Marcie

November 12, 2023

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Victor and the Spanish girl did a great job for me thank you so much More

by millie1385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Latoya Thompson, Katie Lovos, Diana Matehuala , Kaity Chan-Ramos, Manuel Herrera

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Dec 03, 2023

Bronx Honda responded

Thank you very much! --Marcie

October 20, 2023

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Excellent customer service from all . .thank you again for all your help with my situation More

by malberto24
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Latoya Thompson, Katie Lovos, Diana Matehuala , Scarlet Medrano

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Oct 21, 2023

Bronx Honda responded

Thank you so much for the kind words, and welcome to the Bronx Honda family! All the best, Marcie

October 13, 2023

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I love it. I was an excellent experience. The service was very quick. I recommend it to everyone. Go get your service done at Honda Service Center. More

by ESME0219GOMEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerzy Czaczkowski, Alex Alexander, Damion Moncrieffe , Mario Michel, Jadira Gallego, Katie Lovos, Diana Matehuala , Scarlet Medrano

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Oct 13, 2023

Bronx Honda responded

Thank you so much, this means so much to the entire team! We hope to see you again for next maintenance! --Marcie

October 13, 2023

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No one picks up the phone at Honda service center this is kind of hardship More

by nancyaliz11
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Katie Lovos

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Oct 13, 2023

Bronx Honda responded

Hi, our advisors give out their cell phone numbers to every customer to make communication easier. We also have text-enabled our main number. Email me at marcie@bronxhonda.com so I can follow up and see if something isn't working. Thank you for the feedback. --Marcie

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