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Victor Quade
Victor Quade, Service Advisor, Elite Motors
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Victor Quade

Service Advisor

Elite Motors

822 N Lake St # A
Mundelein, IL 60060

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Specialties & Trainings

Service and Parts, Customer Service

Languages Spoken

English English

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3 Reviews of Victor Quade

September 08, 2017

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"Truck purchased with issues, but elite takes care of it"

- Clif3124

Purchased a 2012 Dodge Ram. They worked with my wife and I on price and were able to come within dollars of our agreed upon affordability for a monthly payment. Bryson was a pleasure to work with. We never felt any hard selling tactics . He was personable and easy to work with. One small issue did occur, While driving the dodge home , the caliber seized and caught fire. Called elite motors right away and they had the truck towed within an hour and completely took care of the issue. A few days later we heard a knocking sound while turning left which was occurring on the same side of the caliber issue. Elite also took care of that no questions asked.. We've had nothing but a very pleasant positive experience and will make sure to tell family and friends, as well as community members to seek out Elite motors for their vehicle needs.

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Recommend Dealer
Yes

Other Employees Tagged: Bryson B, Amy Thompson

April 26, 2017

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"Only had my pickup truck for 2 months and​ breaking down"

- Savouna Chak

I've only had my Ford F-150 for 2 months and the transmission is going, truck won't go over 60 without shaking, engine is extremely loud and Victor from elite motors told me he can give me an estimate for repairs that I will have to pay for, I still owe 8k, looking into legal actions if this is not taken care of!!!!!!!!!

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Recommend Dealer
No

Other Employees Tagged: Kevin Moore, Alejandro Antunez Jr., Amy Thompson

January 31, 2017

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"Third car purchase!"

- Robert Humphrey

This is the third car I have bought here and Bryson is very helpful, Joe is great at getting the financing to be where I am comfortable with the payments.

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Yes

Other Employees Tagged: Kevin Moore, Joe Martin, Bryson B

Feb 26, 2017

Robert Humphrey responded

Now that I have purchased my third car and I went in for my oil change, they advised me that my brake pads are very low and gave me an estimate for doing my brakes. I asked if that was covered under my lifetime guarantee of the engine. Vic said no and I advised him I was a mechanic and did my own brakes at home. He advised me that would null in void my engine warranty. But it isn't covered in my warranty how should it make my warranty null in void? Very STUPID policy and should be changed! Not impressed with the service department here! Very upset with Elite for scamming people on a guarantee!

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