Victor Reynoso
Victor Reynoso at Elk Grove Toyota
Refer Me

Victor Reynoso | Page 8

Express Service Manager

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

Contact Me
3.0
98 Reviews

Hi my name is Victor Reynoso. I was born and raised in Sacramento and a father of 2. I love spending time with my family. I love golfing, camping, and all outdoor sports. My hobby is collecting watches and cooking.

Dealership Experience

20 yrs, 11 mos

Industry Experience

22 yrs, 1 mo

Specialties & Trainings

Service Advisor Excellance Award

Customer Service

View more specialties & trainings
3.0

98 Reviews

Write a Review

98 Reviews of Victor Reynoso

March 31, 2018

Dealership Rating
Employee Rating

Service Experience Courteous, professional, and thorough service each and every time I've used EGT's repair and maintenance facility. This includes the employees in t More

by rbrussell1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Demille

Apr 01, 2018

Elk Grove Toyota responded

Thank you for taking the time to leave us a review! We're happy to hear your experience was 5-star worthy!

February 05, 2018

Dealership Rating
Employee Rating

HORRIBLE SERVICE Service advisors are always to busy to be through. Ask for the car to be washed they will not do it, ask for it NOT to be washed and they will! All m More

by Gwiedner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Feb 13, 2018

Elk Grove Toyota responded

Hello, I apologize for your experience and I can understand your frustration. If you can contact me with your name I can better address the issues you mentioned above. We will address it with our entire staff however I would like to make things right for you. Please contact me personally at (916)405-8000 and ask for Jeannette Blair. Again I apologize for your experience and I look forward to hearing from you soon. Sincerely, Jeannette Blair Customer Relations Manager

December 26, 2015

Dealership Rating

Elk Grove Toyota Good service..nice folks to work with! Make an appointment if you have fservice done -it makes it a lot easier! Shuttle drivers nice too if you decide More

by Cosmic gray lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 29, 2015

Elk Grove Toyota responded

Thank you for taking time to review our dealership here online. I am glad to hear you have been enjoying your visits to our service department with Victor Reynoso. I will be sure to pass your kind words to him. We greatly value our customers feedback. Thank you again for reviewing us. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

October 04, 2015

Dealership Rating

The Best Toyota Dearler Ship in the Sacramento Area Always professional and never tell you that you need unnecessary repairs. Friendly and the waiting area is very nice...check out is a breeze and the More

by Toyota2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jason Bruecker, Brian Chase, Dave Famestad, Chris Knight, Scott Sady

Oct 05, 2015

Elk Grove Toyota responded

Thank you for sharing your kind words concerning the fine service you received from our service team. We do have an excellent team here and it is reassuring to know that we have met your expectations on the service we provided to you. Thank you for your positive feedback. I will pass your kind words onto the service team as well as Scott Sady on our Sales team. Thank you again for reviewing us. We look forward to seeing you again soon. Yours sincerely, Frances Siria Customer Relations Manager

October 04, 2015

Dealership Rating

Awesome service always. They've met our needs every time. You can expect friendly staff every time. The waiting room is nice and comfortable. I trust my vehicle in their h More

by Niki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 05, 2015

Elk Grove Toyota responded

Thank you for taking the time to review us here online. It is very nice to hear we have earned your trust! I am glad you enjoyed your experiences here at Elk Grove Toyota Scion. I will pass your kind words onto Victor Reynoso as well as the Service Manager. Thank you for your positive review. We look forward to seeing you again soon. Yours sincerely, Frances Siria Customer Relations Manager

July 22, 2015

Dealership Rating

4th vehicle purchased I have always dealt with Elk Grove Toyota. Every time it's been a great experience when they are working with you on a new vehicle, service , and fin More

by 1SG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Debbie Jaynes, Samir Khan

Aug 17, 2015

Elk Grove Toyota responded

I would like to start off by saying thank you for being a loyal customer! We appreciate your business and glad we can meet all your requirements when you visit us! I will pass on your positive review to all our sales and servicing employees. Thank you again, Frances Siria Customer Relations Manager

July 13, 2015

Dealership Rating

Customer service Was very happy with the quick greeting and swift process of necessary paperwork. Also received a phone call to come pick up car. Sometimes I have to c More

by Sweeny, P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 15, 2015

Elk Grove Toyota responded

Thank you for the review. Quick, thorough, and exceptional customer service is what we strive to give. We strive for each customer to have great over all experience for the life of their vehicle. Glad you are one of our valued customers. We look forward to continuing to offer you excellent customer care in our service, parts and sales departments. Frances Siria Customer Relations Manager

June 26, 2015

Dealership Rating

Expensive Mistake Due to my own neglect I caused all my warning lights to turn on (I have a Prius) I will not be repeating that mistake as it cost a lot of time and mon More

by EmptyTankMistake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Reception Wed June 25th AM

Jul 08, 2015

Elk Grove Toyota responded

EmptyTankMistake, We are glad we were able to get you in and out of here in a timely manner. Victor is an amazing employee here and we are beyond delighted that he was able to make your stressful situation much easier. Please visit us again for your next servicing. Yours Sincerly, Mark Fusselman General Manager

June 22, 2015

Dealership Rating

Outstanding service visit I have visited several dealerships in the Northern California area and Elk Grove Toyota is one of the very best. They treat me like I am a valued cust More

by dallas1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 08, 2015

Elk Grove Toyota responded

Thank you for taking time to post a review on our dealership and your experience. We strive to offer each and every customer a truly exceptional experience. We look forward to seeing you again soon! Frances Siria Customer Relations Manager

May 19, 2015

Dealership Rating

Excellent customer service I called to schedule an appointment, I was in and out. The staff treated me with excellent customer service. My car runs great. Thank you Elk Grove More

by Xenazaniah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 08, 2015

Elk Grove Toyota responded

Thank you for taking the time to review your experience with us. We strive to offer our customers a stress free and exceptionally pleasant experience at Elk Grove Toyota. I am so glad to see the outcome in it action with your feedback. We look forward to continuing to offer you excellent customer care in our service department. Frances Siria Customer Relations Manager

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