Victor Reynoso | Page 8
Express Service Manager
Elk Grove Toyota
9640 West Stockton Blvd
Elk Grove, CA 95757
Hi my name is Victor Reynoso. I was born and raised in Sacramento and a father of 2. I love spending time with my family. I love golfing, camping, and all outdoor sports. My hobby is collecting watches and cooking.
Read moreDealership Experience
20 yrs, 11 mos
Industry Experience
22 yrs, 1 mo
Specialties & Trainings
Service Advisor Excellance Award
Customer Service
Toyota Service Professional Certification
View more specialties & trainings98 Reviews
Write a Review98 Reviews of Victor Reynoso
March 31, 2018
Service Experience Courteous, professional, and thorough service each and every time I've used EGT's repair and maintenance facility. This includes the employees in t Courteous, professional, and thorough service each and every time I've used EGT's repair and maintenance facility. This includes the employees in the rental department as well as the cashiers when paying my bill. More
Other Employees Tagged: Brian Demille
February 05, 2018
HORRIBLE SERVICE Service advisors are always to busy to be through. Ask for the car to be washed they will not do it, ask for it NOT to be washed and they will! All m Service advisors are always to busy to be through. Ask for the car to be washed they will not do it, ask for it NOT to be washed and they will! All my vehicles are Toyota and this dealerships HORRIBLE SERVICE has me considering switching BRAND loyalty all together. Not acceptable SERVICE anywhere start to finish. More
December 26, 2015
Elk Grove Toyota Good service..nice folks to work with! Make an appointment if you have fservice done -it makes it a lot easier! Shuttle drivers nice too if you decide Good service..nice folks to work with! Make an appointment if you have fservice done -it makes it a lot easier! Shuttle drivers nice too if you decide not to wait. When I take my car in my "car guy" is Victor-great gut! More
October 04, 2015
The Best Toyota Dearler Ship in the Sacramento Area Always professional and never tell you that you need unnecessary repairs. Friendly and the waiting area is very nice...check out is a breeze and the Always professional and never tell you that you need unnecessary repairs. Friendly and the waiting area is very nice...check out is a breeze and the staff is always warm and friendly. More
Other Employees Tagged: Jason Bruecker, Brian Chase, Dave Famestad, Chris Knight, Scott Sady
October 04, 2015
Awesome service always. They've met our needs every time. You can expect friendly staff every time. The waiting room is nice and comfortable. I trust my vehicle in their h They've met our needs every time. You can expect friendly staff every time. The waiting room is nice and comfortable. I trust my vehicle in their hands. More
July 22, 2015
4th vehicle purchased I have always dealt with Elk Grove Toyota. Every time it's been a great experience when they are working with you on a new vehicle, service , and fin I have always dealt with Elk Grove Toyota. Every time it's been a great experience when they are working with you on a new vehicle, service , and finance. I shopped around and Elk Grove always came back with the vehicle I wanted and the price. Drive up service is always fast, parts department are always helpful and staff are courteous.Thank you Elk Grove Toyota. More
Other Employees Tagged: Debbie Jaynes, Samir Khan
July 13, 2015
Customer service Was very happy with the quick greeting and swift process of necessary paperwork. Also received a phone call to come pick up car. Sometimes I have to c Was very happy with the quick greeting and swift process of necessary paperwork. Also received a phone call to come pick up car. Sometimes I have to call and check status, which I don't like to do. More
June 26, 2015
Expensive Mistake Due to my own neglect I caused all my warning lights to turn on (I have a Prius) I will not be repeating that mistake as it cost a lot of time and mon Due to my own neglect I caused all my warning lights to turn on (I have a Prius) I will not be repeating that mistake as it cost a lot of time and money. Victor at Elk Grove Toyota made a stressful situation easier with his good manners, excellent customer service and friendly smile. From the first call to Toyota they set the correct expectation. No available appointments but let me leave my car for standby. Victor let me know exactly what would be covered and not covered for a diagnostic test. I appreciate honestly and correct expectations. I got my car back the same day. They were able to squeeze me in after all!! More
Other Employees Tagged: Reception Wed June 25th AM
June 22, 2015
Outstanding service visit I have visited several dealerships in the Northern California area and Elk Grove Toyota is one of the very best. They treat me like I am a valued cust I have visited several dealerships in the Northern California area and Elk Grove Toyota is one of the very best. They treat me like I am a valued customer every time. More
May 19, 2015
Excellent customer service I called to schedule an appointment, I was in and out. The staff treated me with excellent customer service. My car runs great. Thank you Elk Grove I called to schedule an appointment, I was in and out. The staff treated me with excellent customer service. My car runs great. Thank you Elk Grove Toyota! More