Victor Rivera | Page 10

Ease of scheduling an appointment with a loaner provided. Process was smooth, and completed both recalls promptly. Also, did an annual checkup. Process was smooth, and completed both recalls promptly. Also, did an annual checkup. More

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i was able to drop car off even due to weather conditions (snow storm) and receive a loaner car. The brakes were completed within the same day. (snow storm) and receive a loaner car. The brakes were completed within the same day. More

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I got my car serviced there because I was not happy with my local Mercedes dealer. Mercedes Benz of Princeton has a very good service department ! They are fully competent and provide timely , courteous , a my local Mercedes dealer. Mercedes Benz of Princeton has a very good service department ! They are fully competent and provide timely , courteous , and friendly service. More

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Everything was ideal. All went well. Will come back to this car dealer if needed. All went well. Will come back to this car dealer if needed. More

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Brian and victor are absolute gems and always take care of my vehicles. Hands down the best folks in the trade. of my vehicles. Hands down the best folks in the trade. More

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Service is always fast and efficient; service manager Victor is excellent. Keeps me informed of progress and gets me in and out without wasting time. Victor is excellent. Keeps me informed of progress and gets me in and out without wasting time. More

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Victor was my service representative, he was professional and very knowledgeable. He was constantly communicating with me as to what was going on and everything was executed as promised. and very knowledgeable. He was constantly communicating with me as to what was going on and everything was executed as promised. More

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Excellent service and a great service team. My experience is always very positive every visit. My experience is always very positive every visit. More

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The overall experience was very good. I was satisfied with all of the staff. Thanks I was satisfied with all of the staff. Thanks More

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Our contact at the service dept, Victor Rivera, was kind, courteous and efficient. He kept us up-to-date on the status of repairs. He went out of his way to be sure we were satisfied with the entire service courteous and efficient. He kept us up-to-date on the status of repairs. He went out of his way to be sure we were satisfied with the entire service encounter, including having the vehicle returned to our home. Victor understands what “service” is about! More

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