Victor Villanueva | Page 21

Brought my car in to have a recall fixed. After 8hrs without car was told recall part was on backorder.waste of time! Also, tried to charge me for an oil change. NO MORE FORDS FOR ME OR MY FAMILY. without car was told recall part was on backorder.waste of time! Also, tried to charge me for an oil change. NO MORE FORDS FOR ME OR MY FAMILY. More

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Great service, fair and fast. Fixed a horn that failed just over a year before and did not charge me which was very fair and appropriate just over a year before and did not charge me which was very fair and appropriate More

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Jerry and his team do a great job. During these challenging times of hiring in Covid it is not easy. I have been using this dealership for purchases and service for over a decade. challenging times of hiring in Covid it is not easy. I have been using this dealership for purchases and service for over a decade. More

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I have always had great experiences at this dealership no matter if just an oil change or recall notice or other maintenance care needs. The service people have always taken care of us and this time Victor matter if just an oil change or recall notice or other maintenance care needs. The service people have always taken care of us and this time Victor Villanueva made sure everything "happened" in a timely manner. He was professional and called, letting us know each step along the way. We will continue coming to this dealership! More

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When I first when in I was worried because mechanics usually take advantage of women but everyone was very nice to me and very helpful. usually take advantage of women but everyone was very nice to me and very helpful. More

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Arlington Heights Ford is top notch. They have the best service department. Victor has helped us numerous times when we have standard maintenance performed on our Ford Fusion. Thank you to Victor. service department. Victor has helped us numerous times when we have standard maintenance performed on our Ford Fusion. Thank you to Victor. More

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Arl Hts Ford always takes good care of me and my car. Everyone is always friendly and respectful. I'll continue to get oil changes and expect to avoid any costly repairs. Everyone is always friendly and respectful. I'll continue to get oil changes and expect to avoid any costly repairs. More

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Victor V. was professional & helpful. I responded to a Ford quick rating but my sausage fingers pressed ok rating accidentally, shoulda been a five rating. Victoria Ford quick rating but my sausage fingers pressed ok rating accidentally, shoulda been a five rating. Victoria More

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Just moved to area and came in for 2 small issues I was having and Victor Villanueva took care of me like I was family. It blew my mind how accommodating he was as well as he was super easy to work with. having and Victor Villanueva took care of me like I was family. It blew my mind how accommodating he was as well as he was super easy to work with. Came in again today for an oil change and his energy and customer service was just top notch. He makes you feel taken care of which is just a sign of relief these days. Thank you Victor! More

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The Arlington Heights Ford service is always above and beyond. I drive past four other Ford dealers to come here because they always take card of me in a professional, efficient, friendly, and economical beyond. I drive past four other Ford dealers to come here because they always take card of me in a professional, efficient, friendly, and economical fashion. More

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