Victor Villanueva
Victor Villanueva at Arlington Heights Ford

Victor Villanueva | Page 22

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9
249 Reviews
4.9

249 Reviews

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249 Reviews of Victor Villanueva

April 22, 2021

Dealership Rating
Employee Rating

I have been pleased with Victor and in particular, Jerry Hood’s service over the past 8+ years I have used this dealership. They keep me updated on areas of concern and what needs to be completed vs “next More

by grant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

April 17, 2021

Dealership Rating
Employee Rating

Excellent customer service from all the guys from start to finish. I highly recommend Arlington Heights Ford. I will continue to get all my maintenance for my feud Ford More

by Kstevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Patronski

April 14, 2021

Dealership Rating
Employee Rating

Brought van in for recall. Did an oil change and rotated the tires. Was easy to schedule. Drop off and pick up no problem. Thank you very much More

by Victor La Susa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle

April 10, 2021

Dealership Rating
Employee Rating

Good and fast service. Victor was very friendly. First three oil change for my new Ford Explorer with Ford Pass absolutely free. Thank you so much guys. More

by ALBERT BAZAEV
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

April 07, 2021

Dealership Rating
Employee Rating

Vic was very helpful and polite. He called as he said to give me information on the repair and then when my car was ready. I’m very satisfied. More

by bookladycp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 07, 2021

Dealership Rating
Employee Rating

Elliott was amazing to work with and will definitely refer him and Arlington Ford to others. Thank you for making buying a new truck more enjoyable. This is the second vehicle that I have purchased from More

by Dee M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jerry Hood, Elliott Reichel , Frank White

March 27, 2021

Dealership Rating
Employee Rating

Very good people and very good service ,n general every body’s nice n friendly in each department but n special victor , Sandy n Gabby More

by rsandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sandra Munoz

March 24, 2021

Dealership Rating
Employee Rating

Its great to be there and changed oil rotation tires and window wipers. Everything went smooth He promised me to wait less than 40 minutes More

by Jimactor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 20, 2021

Dealership Rating
Employee Rating

Victor was a pleasure to work with a made sure that everything went smoothly with my visit to the service department. He made sure I understood the current condition of my vehicle and the final invoice More

by molson023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 17, 2021

Dealership Rating
Employee Rating

Service Staff is always very helpful. Victor is new to Service Staff is always very helpful. Victor is new to me but he took good care. I do miss former service manager, Steve. He guided me through More

by sturmjudith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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