Victor Villanueva | Page 25
Service Advisor
Arlington Heights Ford
801 W. Dundee Rd.
Arlington Heights, IL 60004
251 Reviews
Write a Review251 Reviews of Victor Villanueva
November 19, 2020
This was the second time Victor took care of my Ford Escape. He was courteous, knowledgeable, and helpful. Victor answered my questions. He did not pressure me to make a decision, but gave me informatio Escape. He was courteous, knowledgeable, and helpful. Victor answered my questions. He did not pressure me to make a decision, but gave me information and options. I appreciate his honest approach. More
November 11, 2020
Had an issue with battery leading to car not starting nor able to move the car. Dealer was able to resolve the problem installing a new battery. Only issue was waiting up to two hours for a tow truck aft able to move the car. Dealer was able to resolve the problem installing a new battery. Only issue was waiting up to two hours for a tow truck after calling Ford Roadside assistance. More
November 04, 2020
Great Service from your service department and Ryan Livingston is constantly exceeding my expectations! great experience as usual from Ryan L. Sincerely, Stephen R. Duffy Livingston is constantly exceeding my expectations! great experience as usual from Ryan L. Sincerely, Stephen R. Duffy More
Other Employees Tagged: Ryan Livingston, Steve Verhagen
October 29, 2020
Victor and the AH Ford Service staff always live up to perfection with the great service they provide. I really appreciate his efforts to be thorough in his explanation of everything they found on my tru perfection with the great service they provide. I really appreciate his efforts to be thorough in his explanation of everything they found on my truck in addition to explaining what they are going to do, the costs and the time it will take to complete it. I only drive Fords, and I will only bring them to Arlington Heights Ford for service. More
Other Employees Tagged: Steve Verhagen
October 25, 2020
Victor made sure my car was serviced in an excellent manner and was attentive, knowledgeable and incredibly helpful. The service department has never let me down. I always feel secure that the job has manner and was attentive, knowledgeable and incredibly helpful. The service department has never let me down. I always feel secure that the job has been well done in a timely manner and with a great attitude. Thanks! Amy More
October 22, 2020
You want white glove service go to Arlington Hights Ford You want white glove service go to Arlington Hights Ford i been going there for 1 year now and every time unbelievable service,see Steve, Jerry Mike, You want white glove service go to Arlington Hights Ford i been going there for 1 year now and every time unbelievable service,see Steve, Jerry Mike,David or Victor all good 👍 More
Other Employees Tagged: Jerry Hood, Mike Waddle, Elliott Reichel , Steve Verhagen, David Villadonga, Frank
October 20, 2020
Definitely 5 star service as usual. Told me about 1/2 hour wait to check out the vehicle and I was done in about 20. :) hour wait to check out the vehicle and I was done in about 20. :) More
Other Employees Tagged: Rich Jacobsen, Jerry Hood, Mike Waddle , Spiro Dimas, Steve Verhagen, David Villadonga
September 30, 2020
Hello,The service worker who handled my concern was Hello, The service worker who handled my concern was great. He was friendly and professional told me about the battery being replaced and how long Hello, The service worker who handled my concern was great. He was friendly and professional told me about the battery being replaced and how long it would take. Thanks More
September 24, 2020
Have been bringing my cars here for 30 + years and have always had great service. The service dept is A1 in my book. They have a great team and you are always treated with respect . always had great service. The service dept is A1 in my book. They have a great team and you are always treated with respect . More
Other Employees Tagged: Steve Verhagen
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