Victor Zapata
Victor Zapata at Land Rover Boerne
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Victor Zapata

Sales Associate

Land Rover Boerne

32120 IH-10 West
Boerne, TX 78006

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4.9
25 Reviews

Languages Spoken

English English

4.9

25 Reviews

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25 Reviews of Victor Zapata

April 30, 2024

Dealership Rating
Employee Rating

Went for renewal registration inspection, service was prompt, professional and very friendly had no problems at all. More

by EBUTLER007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Osorno

May 01, 2024

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 25, 2024

Dealership Rating
Employee Rating

Victor and Andy were awesome! Finance and customer service was poor. The finance representative did not do a good job of explaining the contract. I called the next day with questi More

by DACOSTA82
Sales Price Transparency
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Andy Osorno

Apr 26, 2024

Land Rover Boerne responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Land Rover Boerne

April 06, 2024

Dealership Rating
Employee Rating

Great service and excellent staff. Highly recommend for service and new purchases. No hard selling. More

by marcofgonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Main at Service department. 5 Star service!

Apr 08, 2024

Land Rover Boerne responded

marco, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

April 01, 2024

Dealership Rating
Employee Rating

Great dealership . Victor & Timo were very easy to work with . I Will highly recommend them More

by TOEPPERWEINT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Timo Navarrete

Apr 02, 2024

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

March 21, 2024

Dealership Rating
Employee Rating

Arty was an absolute pleasure to work with. He answered all my questions and facilitated a smooth car buying experience. 100% would recommend would buy again from this dealership. Great staff o More

by Marcpoulain1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arty Lawyer , Mychal Payne

Mar 22, 2024

Land Rover Boerne responded

Marc, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

March 21, 2024

Dealership Rating
Employee Rating

Great staff. Knowledgeable and friendly staff. Victor, Arty and Mychal were tremendous. Would definitely buy again from Land Rover Boerne. More

by Marcpoulain1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arty Lawyer

Mar 22, 2024

Land Rover Boerne responded

Marc, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

March 13, 2024

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Employee Rating

Service tech Lorena and Sales rep Victor were very attentive and friendly. Prior info regarding 2 years maintenance service was not accurate. More

by EBUTLER007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorena Service Tech.

Mar 14, 2024

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 16, 2024

Dealership Rating
Employee Rating

I’m am pleased with everything about my recent purchase of Range Rover Sport! The car dealership made me feel like I was joining a family that was going to help remember maintenance services to protect my More

by ARMONART
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Haines, Andy Osorno

Feb 20, 2024

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

February 03, 2024

Dealership Rating
Employee Rating

Enjoyed working with Andy and Tom. Andy was very thorough without pressure to make a decision. All the staff were friendly and welcoming. Only disappointment was not having a folder wi More

by JCLICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Fagan, Andy Osorno

Feb 05, 2024

Land Rover Boerne responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Land Rover Boerne

January 21, 2024

Dealership Rating
Employee Rating

Victor Zapata was excellent and extremely professional,. The dealership was also a pleasure to work with on my purchase More

by ZOLTAN_PINTER
Recommend Dealer
Yes

Other Employees Tagged: Timo Navarrete , Victor Zapata

Jan 28, 2024

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

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