Victoria Cisneros | Page 2

I am always happy with the kind folks at Albany Subaru and the excellent quality of their work. It's great peace of mind to know they're there looking out for my Subie and me. and the excellent quality of their work. It's great peace of mind to know they're there looking out for my Subie and me. More

by MARYE-OAK Verified Customer Verified Customer

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Clear communication, super clean facility, work completed early nearly every time. Service recommendations and options are explained in simple terms. early nearly every time. Service recommendations and options are explained in simple terms. More

by Zephyr Verified Customer Verified Customer

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Staff is extremely helpful and patience with guest coming in to look into purchasing a ne vehicle in to look into purchasing a ne vehicle More

by NT.HILDEBRAND Verified Customer Verified Customer

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PLEASE PLEASE PLEEEEASE STOP SENDING ME THESE INCESSANT E-MAILS OVER AND OVER AGAIN - I HAVE REQUESTED THIS MORE THAN HALF A DOZEN TIMES. THANK YOU SO MUCH!!!! E-MAILS OVER AND OVER AGAIN - I HAVE REQUESTED THIS MORE THAN HALF A DOZEN TIMES. THANK YOU SO MUCH!!!! More

by DASHING.ROOSTER Verified Customer Verified Customer

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What was supposed to be a 90 minute appointment turned into a more than 4 hours appointment. While some of the extended time was due to a power outage and some additional work, it’s seems every time I bri into a more than 4 hours appointment. While some of the extended time was due to a power outage and some additional work, it’s seems every time I bring my car in for service, it takes a long time. I suggest you review your processes and make adjustments where needed. More

by BMB153 Verified Customer Verified Customer

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I don't see her name here, but I dealt with Torii (not sure of spelling--or is that short hand for Victoria?) during my last visit. She was great. I've been a customer for many years now. I'm impressed sure of spelling--or is that short hand for Victoria?) during my last visit. She was great. I've been a customer for many years now. I'm impressed by how well informed staff are, how patient they are, and how accommodating they are. That also includes the employees at the check-out booth AND the very kind drivers who have taken me home after I've dropped off my car and picked me up later to take me back to my car. I appreciate them all. (I haven't seen Peggy the last few times I've been there, but she's always been great.) More

by NJP2 Verified Customer Verified Customer

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Victoria was amazing! She was very clear about the process and helped me get in and out of the shop. Extremely helpful! She was very clear about the process and helped me get in and out of the shop. Extremely helpful! More

by edgar_h_04 Verified Customer Verified Customer

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I had excellent customer service here. They were quick and very friendly. Thanks so much! They were quick and very friendly. Thanks so much! More

by jess_o Verified Customer Verified Customer

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Top service center in the Bay Area, iMO. Convenient scheduling, drop off and pick up in streamlined communication throughout the process.. Convenient scheduling, drop off and pick up in streamlined communication throughout the process.. More

by sullytown2 Verified Customer Verified Customer

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I have been a consistent Honda owner since 2002 and I was so surprised to see how easy Subaru’s Express Maintenance was. In the past at Honda I would need to drop off my car early morning and it would al was so surprised to see how easy Subaru’s Express Maintenance was. In the past at Honda I would need to drop off my car early morning and it would always take 4-5 hours for regular maintenance to be performed. To make matters worse, after receiving a call from Honda’s service department letting me know my car was ready for pickup, I would need to wait an additional 30+ minutes to get my car after my car was checked out. One time I had to wait almost an hour for my car, along with other customers. It was a wonderful to experience Subaru’s quick service and organization. And, also, a shout out to Selina, the Service Concierge who helped me. She was fantastic! More

by Sharandevoto Verified Customer Verified Customer

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