Victoria Cisneros | Page 2

Victoria made a scary situation feel manageable from the moment I walked in. My dashboard was lit up with warning lights and I had no idea what I was facing, but she immediately put me at ease and walked me moment I walked in. My dashboard was lit up with warning lights and I had no idea what I was facing, but she immediately put me at ease and walked me through what was happening. She went above and beyond to help me find and apply my extended warranty on the transmission, which meant repairs that could have been very expensive ended up being covered completely. She also kept me updated throughout the day so I always knew what was going on and what to expect next. I can’t say enough good things about Victoria — she turned a stressful car repair into a smooth, reassuring experience. More

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Fast and easy scheduling and drop off of vehicle. Work completed as advertised. Advisor kept me informed of findings. Work completed as advertised. Advisor kept me informed of findings. More

by gonzyfam Verified Customer Verified Customer

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I was pleased with the process and outcome of the appointment. Sometimes it takes effort to receive all the pertinent information. appointment. Sometimes it takes effort to receive all the pertinent information. More

by westatthebay Verified Customer Verified Customer

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Victoria is kind, efficient and great at her job. She knew who I was before I even told her and she was exceptionally helpful and honest. Amazing at her job She knew who I was before I even told her and she was exceptionally helpful and honest. Amazing at her job More

by zarrin.lilani Verified Customer Verified Customer

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Service was prompt and friendly. Communication was great as well. Thank you for your help. Communication was great as well. Thank you for your help. More

by kim.sharrar Verified Customer Verified Customer

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Once again, I was impressed with the professionalism and courtesy of all those I dealt with. courtesy of all those I dealt with. More

by HWAITS Verified Customer Verified Customer

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I am always well taken care of at Albany Subaru and will continue to use it. continue to use it. More

by DONNA6170 Verified Customer Verified Customer

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Poor communication. Just had the insurance adjuster out and he said the job was not completed. I won’t be coming to you guys anymore. Just had the insurance adjuster out and he said the job was not completed. I won’t be coming to you guys anymore. More

by MR_ARTOO Verified Customer Verified Customer

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I am always happy with the kind folks at Albany Subaru and the excellent quality of their work. It's great peace of mind to know they're there looking out for my Subie and me. and the excellent quality of their work. It's great peace of mind to know they're there looking out for my Subie and me. More

by MARYE-OAK Verified Customer Verified Customer

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Clear communication, super clean facility, work completed early nearly every time. Service recommendations and options are explained in simple terms. early nearly every time. Service recommendations and options are explained in simple terms. More

by Zephyr Verified Customer Verified Customer

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