Victoria Cisneros | Page 9

This is the best car dealership I have ever worked with. Great communication, fair evaluation of repairs needed and promised work is done on time. Great communication, fair evaluation of repairs needed and promised work is done on time. More

by siri1 Verified Customer Verified Customer

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It was a good service overall. Thanks for your team work! I will come again. Thanks for your team work! I will come again. More

by davidyan33 Verified Customer Verified Customer

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I live in San Francisco, but always come to Albany Subaru to get my car serviced because I can always rely on the work that's done there. Torii and Nikkie always keep me informed on the work being done, kee to get my car serviced because I can always rely on the work that's done there. Torii and Nikkie always keep me informed on the work being done, keep my updated on when it will be ready and are always a pleasure to work with. More

by bgarci03 Verified Customer Verified Customer

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They were able to tell me what was going on w/ my car's oil leak. Further diagnosis revealed the leak was not serious; however, they will continue to monitor @ each maintenance interval. oil leak. Further diagnosis revealed the leak was not serious; however, they will continue to monitor @ each maintenance interval. More

by C.FONTANOZA Verified Customer Verified Customer

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Service was quick and staff was friendly plus communication was open and responsive throughout the service duration. communication was open and responsive throughout the service duration. More

by yxayavong Verified Customer Verified Customer

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Please don't impose an annoying and arbitrary (and quite pointless) fifteen word minimum review requirement. pointless) fifteen word minimum review requirement. More

by WOYWOY Verified Customer Verified Customer

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Victoria is a thoughtful and understanding service rep. She made it clear what I needed to be done and to apply all the price "specials" I qualified for. Then there was a billing error - she followed up She made it clear what I needed to be done and to apply all the price "specials" I qualified for. Then there was a billing error - she followed up and corrected it quickly . Very friendly easy to work with More

by rozsarah Verified Customer Verified Customer

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Extremely professional and courteous! They go over what repairs are needed and what can wait for another time. Will continue to bring my Subaru for repair and maintain with confidence. They go over what repairs are needed and what can wait for another time. Will continue to bring my Subaru for repair and maintain with confidence. More

by gavinaubert Verified Customer Verified Customer

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I dropped off and received my vehicle back in a good timeframe. Customer service is magnificent timeframe. Customer service is magnificent More

by Dak13 Verified Customer Verified Customer

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Service was slower and very little customer interaction with general staff. No greeting from multiple service people passing by, including the guy who hopped in my car and drove to the next station. Waited with general staff. No greeting from multiple service people passing by, including the guy who hopped in my car and drove to the next station. Waited 20 minutes for shuttle service, then when checking status was told it would be another 15 minutes due to a break. I left and walked to the EC plaza bart station faster than the time I spent waiting in your lounge. More

by mokihana0 Verified Customer Verified Customer

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