Victoria Cisneros | Page 10

Victoria is a thoughtful and understanding service rep. She made it clear what I needed to be done and to apply all the price "specials" I qualified for. Then there was a billing error - she followed up She made it clear what I needed to be done and to apply all the price "specials" I qualified for. Then there was a billing error - she followed up and corrected it quickly . Very friendly easy to work with More

by rozsarah Verified Customer Verified Customer

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Extremely professional and courteous! They go over what repairs are needed and what can wait for another time. Will continue to bring my Subaru for repair and maintain with confidence. They go over what repairs are needed and what can wait for another time. Will continue to bring my Subaru for repair and maintain with confidence. More

by gavinaubert Verified Customer Verified Customer

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I dropped off and received my vehicle back in a good timeframe. Customer service is magnificent timeframe. Customer service is magnificent More

by Dak13 Verified Customer Verified Customer

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Service was slower and very little customer interaction with general staff. No greeting from multiple service people passing by, including the guy who hopped in my car and drove to the next station. Waited with general staff. No greeting from multiple service people passing by, including the guy who hopped in my car and drove to the next station. Waited 20 minutes for shuttle service, then when checking status was told it would be another 15 minutes due to a break. I left and walked to the EC plaza bart station faster than the time I spent waiting in your lounge. More

by mokihana0 Verified Customer Verified Customer

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Tori kept me updated throughout the day. We also had to coordinate with Caliber collision, and she did a great job with that also. We also had to coordinate with Caliber collision, and she did a great job with that also. More

by jed.craig01 Verified Customer Verified Customer

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Both Aaron and ToriI were the customer reps who helped me. They both gave me the information I needed, were upfront about timelines and cost. I recommend Albany Subaru. me. They both gave me the information I needed, were upfront about timelines and cost. I recommend Albany Subaru. More

by donnagrivers Verified Customer Verified Customer

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I brought my Subaru in for service on Tuesday. I expected that my windshield wipers would also be inspected. Yesterday when I went to clean my windshield I noticed the right side needs replaceme I expected that my windshield wipers would also be inspected. Yesterday when I went to clean my windshield I noticed the right side needs replacement. Now I will have to make a special trip to have it replaced. Other than that the service was excellent. More

by MANJARI.OHALA Verified Customer Verified Customer

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The service was quick and the staff had good customer service. The constant requests for survey were, of course, for the good of the dealership; however, I somewhat get too much of it service. The constant requests for survey were, of course, for the good of the dealership; however, I somewhat get too much of it More

by santiagojr.bataller Verified Customer Verified Customer

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I think the service is good, but it is very very expensive. I definitely appreciated the loaner car. expensive. I definitely appreciated the loaner car. More

by hihelena Verified Customer Verified Customer

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The service advisor was very helpful and nice to me wich I appreciate thank you I appreciate thank you More

by montalvaned Verified Customer Verified Customer

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