Victoria Gilliland
Victoria Gilliland at Group 1 Buick GMC North

Victoria Gilliland | Page 23

Marketing Director

Group 1 Buick GMC North

11300 Farm to Market 1960 Rd W
Houston, TX 77065

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4.4
306 Reviews
4.4

306 Reviews

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306 Reviews of Victoria Gilliland

January 10, 2025

Dealership Rating
Employee Rating

Great at keeping customer updated, and also on timing of service. The valet team is above any I have seen, they were fast, informative and on top of moving cars in and out. More

by JeffB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2025

Group 1 Buick GMC North responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

January 10, 2025

Dealership Rating
Employee Rating

Welcoming, Very friendly, relaxing, no intense sales, clean, talkative, honest, accomadating, busy, informative, trusting, caring. More

by Anita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy sales

Jan 11, 2025

Group 1 Buick GMC North responded

Hi Anita, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2025

Dealership Rating
Employee Rating

Great service. We will continue to be customers for years to come. We are very happy with our buying experience. More

by Bkircher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike

Jan 11, 2025

Group 1 Buick GMC North responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

January 09, 2025

Dealership Rating
Employee Rating

They do good work. I always take it for my oil changes. Good customer service More

by Dillonstamps
Recommend Dealer
Yes

Other Employees Tagged: Ashley

Jan 10, 2025

Group 1 Buick GMC North responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

January 06, 2025

Dealership Rating
Employee Rating

Good experience would recommend to anyone. Great service and and and and and and and More

by boomlift
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Group 1 Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2025

Dealership Rating
Employee Rating

I came to Beck and Masten to compare their inventory on Hummer EV trucks to another dealer. Jonathan, the sales associate was way more knowledgeable about the vehicle than the team at the other dealer. He More

by kbarkoh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trey

Jan 06, 2025

Group 1 Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC North! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 04, 2025

Dealership Rating
Employee Rating

The service department is not good. Do not take your car here to be serviced. Find another certified GMC service department. I just picked up my vehicle from the service department toda More

by aesg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 07, 2025

Group 1 Buick GMC North responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach ou t to me if you need anything in the meantime. Khara Wood Service Manager kwood@Group1Auto.com

January 04, 2025

Dealership Rating
Employee Rating

It would’ve been nice to have my car returned at least with the exterior washed like when I turned it in. More

by Amberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina

Jan 05, 2025

Group 1 Buick GMC North responded

Hello Amberly, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 469-5222 when you have a chance. Thank you, and we look forward to hearing from you.

January 03, 2025

Dealership Rating
Employee Rating

It’s a quick and easy and they treated us like royalty! Sales was amazing. More

by dswartz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 05, 2025

Group 1 Buick GMC North responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2024

Dealership Rating
Employee Rating

Excellent Service at Beck & Masten Buick GMC North I recently purchased a GMC Acadia from Beck & Masten Buick GMC North and had an outstanding experience. From the moment I walked in, I was greeted with More

by David Sechrest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

Group 1 Buick GMC North responded

Hi, our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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