Great at keeping customer updated, and also on timing of
service. The valet team is above any I have seen, they were fast, informative and on top of moving cars in and out.
service. The valet team is above any I have seen, they were fast, informative and on top of moving cars in and out.
More
by JeffB
Service Price Transparency
Jan 12, 2025 -
Group 1 Buick GMC North responded
Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!
Welcoming, Very friendly, relaxing, no intense sales,
clean, talkative, honest, accomadating, busy, informative, trusting, caring.
clean, talkative, honest, accomadating, busy, informative, trusting, caring.
More
by Anita
Other Employees Tagged:
Andy sales
Jan 11, 2025 -
Group 1 Buick GMC North responded
Hi Anita, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service.
We will continue to be customers for years to come. We are very happy with our buying experience.
We will continue to be customers for years to come. We are very happy with our buying experience.
More
by Bkircher
Other Employees Tagged:
Mike
Jan 11, 2025 -
Group 1 Buick GMC North responded
Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
They do good work.
I always take it for my oil changes. Good customer service
I always take it for my oil changes. Good customer service
More
by Dillonstamps
Other Employees Tagged:
Ashley
Jan 10, 2025 -
Group 1 Buick GMC North responded
Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
Good experience would recommend to anyone.
Great service and and and and and and and
Great service and and and and and and and
More
by boomlift
Service Price Transparency
Jan 07, 2025 -
Group 1 Buick GMC North responded
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I came to Beck and Masten to compare their inventory on
Hummer EV trucks to another dealer. Jonathan, the sales associate was way more knowledgeable about the vehicle than the team at the other dealer. He
Hummer EV trucks to another dealer. Jonathan, the sales associate was way more knowledgeable about the vehicle than the team at the other dealer. He and Trey, the EV sales manager, went above and beyond to not only beat the other dealers price but provide exceptional service. I came to Beck and Masten for the truck, but I will return because of the amazing service!
More
by kbarkoh
Other Employees Tagged:
Trey
Jan 06, 2025 -
Group 1 Buick GMC North responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC North! Please let us know if there is anything else we can do for you; we are more than happy to help!
The service department is not good.
Do not take your car here to be serviced. Find another certified GMC service department. I just picked up my vehicle from the service department toda
Do not take your car here to be serviced. Find another certified GMC service department. I just picked up my vehicle from the service department today and while I was running errands with my children, my vehicle stalled for the exact same reasons I took in my vehicle for service even after my vehicle was there for 9 days.
More
by aesg
Service Price Transparency
Jan 07, 2025 -
Group 1 Buick GMC North responded
We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach ou t to me if you need anything in the meantime.
Khara Wood
Service Manager
kwood@Group1Auto.com
It would’ve been nice to have my car returned at least
with the exterior washed like when I turned it in.
with the exterior washed like when I turned it in.
More
by Amberly
Service Price Transparency
Other Employees Tagged:
Christina
Jan 05, 2025 -
Group 1 Buick GMC North responded
Hello Amberly, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 469-5222 when you have a chance. Thank you, and we look forward to hearing from you.
It’s a quick and easy and they treated us like royalty!
Sales was amazing.
Sales was amazing.
More
by dswartz
Jan 05, 2025 -
Group 1 Buick GMC North responded
Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent Service at Beck & Masten Buick GMC North
I
recently purchased a GMC Acadia from Beck & Masten Buick GMC North and had an outstanding experience. From the moment I walked in, I was greeted with
recently purchased a GMC Acadia from Beck & Masten Buick GMC North and had an outstanding experience. From the moment I walked in, I was greeted with a friendly and professional demeanor. My salesperson, Lovish, was incredibly knowledgeable, patient, and helpful throughout the entire process. They took the time to understand my needs and preferences, and presented me with several options that fit within my budget.
The finance department was also very efficient and transparent. They explained all the terms and conditions clearly, and answered all my questions patiently. The overall experience was seamless and stress-free.
I am extremely satisfied with my purchase and highly recommend Beck and Masten North to anyone in the market for a new or used vehicle.
More
by David Sechrest
Jan 02, 2025 -
Group 1 Buick GMC North responded
Hi, our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!