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Victoria Gilliland

Overview Reviews (304) Inventory (804)

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Victoria Gilliland

Victoria Gilliland | Page 25

Marketing Director

Group 1 Buick GMC North

11300 Farm to Market 1960 Rd W
Houston, TX 77065

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4.4

304 Reviews

Overview Reviews (304) Inventory (804)

4.4

304 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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304 Reviews of Victoria Gilliland

December 07, 2024

Dealership Rating

Employee Rating

Regarding service, Steven in drop off and my service manager, was very efficient and professional. Providing a ride home in a timely fashion, communicated repairs and worked with me in a way that will b manager, was very efficient and professional. Providing a ride home in a timely fashion, communicated repairs and worked with me in a way that will bring me back next time I need help. Great job! Pickup was very easy also the next day. More

by Mr. Black

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steven

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Dec 12, 2024 -

Group 1 Buick GMC North responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 05, 2024

Dealership Rating

Employee Rating

Service Rep was very helpful and communicated well, service was expedited quickly. Over all good job service was expedited quickly. Over all good job More

by Ericksonww

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris

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Dec 05, 2024 -

Group 1 Buick GMC North responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 03, 2024

Dealership Rating

Employee Rating

Hector Rincon was professional and informative through the whole trade-in and purchasing process. Highly Recommended the whole trade-in and purchasing process. Highly Recommended More

by Tonynguyen210

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 05, 2024 -

Group 1 Buick GMC North responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2024

Dealership Rating

Employee Rating

Muy buen servicio y amabilidad con los clientes acogedores con cada uno de sus clientes acogedores con cada uno de sus clientes More

by carmavi86

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 20, 2024 -

Group 1 Buick GMC North responded

Hola, gracias, ¡apreciamos tus comentarios! ¡Esperamos tu próxima visita! ¡Cuídate!

December 03, 2024

Dealership Rating

Employee Rating

The sale force up front was good but in the back office you will get the short end of the stick you will get the short end of the stick More

by John.davis

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 20, 2024 -

Group 1 Buick GMC North responded

Hi John, thank you for taking the time to leave a review for us at Beck & Masten Buick GMC North. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 28, 2024

Dealership Rating

Employee Rating

Very considerate enjoyed the experience would buy again knowledgeable staff courteous efficient. Good follow-up after sale knowledgeable staff courteous efficient. Good follow-up after sale More

by paulrcherry

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 01, 2024 -

Group 1 Buick GMC North responded

Hi, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 26, 2024

Dealership Rating

Employee Rating

The best service center for your GMC I could ever recommend. Truthful, honest and reliable! recommend. Truthful, honest and reliable! More

by Gmayo

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Todd

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Nov 28, 2024 -

Group 1 Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

November 23, 2024

Dealership Rating

Employee Rating

Great service as soon as I Walk in to the Service Department. My Advisor: Christina Guajardo help me and answer all my questions. Department. My Advisor: Christina Guajardo help me and answer all my questions. More

by Perla. Maldonado

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christina Guajardo

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Nov 25, 2024 -

Group 1 Buick GMC North responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2024

Dealership Rating

Employee Rating

Perfection of Service. Cheerful, engaging, what every customer wants to relate to. Valuable employees. Need to see more women in service. She is dedicated and thorough. Cheerful, engaging, what every customer wants to relate to. Valuable employees. Need to see more women in service. She is dedicated and thorough. More

by dmtuat

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christina Guajardo

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Nov 25, 2024 -

Group 1 Buick GMC North responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

November 22, 2024

Dealership Rating

Employee Rating

Mike Sharaf did an excellent job and we really want to personally thank him. Job well done. personally thank him. Job well done. More

by pschill

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Sharaf

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Nov 25, 2024 -

Group 1 Buick GMC North responded

Hi Pschill, thank you for your kind review; we are happy to pass along your comments to Mike here at Beck & Masten Buick GMC North! Feel free to reach out to us if you need anything. Have a wonderful day.

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