Victoria Gilliland | Page 28

Scheduled an appointment to have 3 warranty issues repaired on my 3 month old vehicle. The vehicle sat at the dealership for 2 days and never even made it into the shop to fix the first issue. I final repaired on my 3 month old vehicle. The vehicle sat at the dealership for 2 days and never even made it into the shop to fix the first issue. I finally and went and picked the vehicle up. I’m not sure why they even bother scheduling appointments, what a total waste of time! Don’t waste your time with this dealership, look at other options. More

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Waited 2. 5 hrs for oul change. Tires were never checked nor inflated as I asked- and alerts still popping up to add air the moment I turned on the car. Also n 5 hrs for oul change. Tires were never checked nor inflated as I asked- and alerts still popping up to add air the moment I turned on the car. Also no point examination documentation was given to me More

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This repair of my A/C took over a week to isolate the problem and a week and a half to fix. My vehicle was in the shop for 19 days, while my payments for my truck was over $560 while she sat at this esta problem and a week and a half to fix. My vehicle was in the shop for 19 days, while my payments for my truck was over $560 while she sat at this establishment. More

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Lovish Krishan was awesome. He treated my wife and I with extra care. He went over and beyond helping us in choosing our Yukon. He treated my wife and I with extra care. He went over and beyond helping us in choosing our Yukon. More

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There has obviously been some new personnel in the service department,best visit and service! Keep up the good work. service department,best visit and service! Keep up the good work. More

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It was great to schedule a same day service for an oil change. When I got there no one greeted me so I just stood there. I found the advisor board and called out for my advisor but was told he had the d change. When I got there no one greeted me so I just stood there. I found the advisor board and called out for my advisor but was told he had the day off. So I just stood there for a while. Got a good deal with an email discount on the oil change but not worth the three hours. Tire rotation was not included. They did not wash the vehicle. They did offer to wash it as I was leaving at three hour mark, but I declined as I didn’t want to be there for another hour possibly? Customer service needs major improvements. I would not go back, even if they offered the oil change for free until things improve. Not worth my time. More

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Accepted me with same day appointment, service was quite and they washed the car complementary.. and they washed the car complementary.. More

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Steven Stacy was great working with in servicing my car. Went really smooth. Thank you. Went really smooth. Thank you. More

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They were really helpful and no pressure. I will make this my go to dealership and advise others to use them. I will make this my go to dealership and advise others to use them. More

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Recently, I was in the market for a GMC truck and visited several dealerships in the area. I eventually made my way to Beck and Masten North, where Raul Barrera was incredibly helpful. He patiently answered several dealerships in the area. I eventually made my way to Beck and Masten North, where Raul Barrera was incredibly helpful. He patiently answered all my questions and took the time to ensure I made the right decision. We stayed in touch throughout the process, and together we were able to finalize a deal that suited my needs. In the end, that’s what really matters! Thank you, Raul, and the team at Beck and Masten! More

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