Victoria Steinetz | Page 2

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear that you're pleased with the service you received from our dealership and that Oscar provided excellent service. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback! We're glad to hear that you found it easy to make an appointment online and enjoyed our waiting room. Our team strives to provide professional and efficient service. We look forward to serving you again!

Jim Ellis Toyota of McDonough responded

We’re very sorry to hear about your experience and appreciate your feedback. This is not the level of service we aim to provide. Please reach out to our service manager, Jimmy Hernandez, via email at jimmyh@jimellis.com so we can address your concerns and work to improve your experience with us. Thank you for bringing this to our attention. We want to work to make things right for you.

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. We are glad to hear you had a great experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your time. We are always more than happy to assist you if anything else comes up. Take care!

Jim Ellis Toyota of McDonough responded

We are so glad to hear that you always experience the best service with us here at Jim Ellis Toyota. Thanks for highlighting Victoria, who provided you with such a positive experience! We hope to be of service to you again in the future. Thanks again for your business! Take care!

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear you had an excellent experience with us. Our team strives to provide polite and friendly service with minimal wait times. We look forward to serving you again!

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're delighted to hear that Victoria consistently provides professional and excellent customer service. It's great to know that she takes the time to explain the recommended services for your vehicle. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

Jim Ellis Toyota of McDonough responded

Thank you for your loyalty and continued trust in us! We're glad to hear that our team has provided the assistance you need to ensure your vehicle is always in top condition. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

Jim Ellis Toyota of McDonough responded

We apologize for the inconvenience and understand your frustration. Please reach out to our service manager, Jimmy Hernandez, at jimmyh@jimellis.com with more details so we can work to turn this experience around. Thank you for your feedback and patience.

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you choose Jim Ellis Toyota because of the exceptional service you receive. It's our pleasure to serve you, and we look forward to continuing to meet your expectations. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to your next visit!