Victoria Steinetz
Victoria Steinetz at Jim Ellis Toyota of McDonough

Victoria Steinetz | Page 3

Assistant Service Manager

Jim Ellis Toyota of McDonough

144 Hwy 81 W
McDonough, GA 30253

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34 Reviews
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34 Reviews

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34 Reviews of Victoria Steinetz

May 29, 2024

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Employee Rating

Why I have 90 minutes for change oil and filter ? Why, if I had one appointment More

by Jgudino057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 31, 2024

Jim Ellis Toyota of McDonough responded

We apologize for the inconvenience and understand your frustration. Please reach out to our service manager, Jimmy Hernandez, at jimmyh@jimellis.com with more details so we can work to turn this experience around. Thank you for your feedback and patience.

May 26, 2024

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I choose to come here because of the exceptional service I receive. Thank you so much! More

by ABIGAIL_HICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reid Millikan, Oscar Johnson

May 28, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you choose Jim Ellis Toyota because of the exceptional service you receive. It's our pleasure to serve you, and we look forward to continuing to meet your expectations. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to your next visit!

May 26, 2024

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Employee Rating

The service I have received from the maintenance department was great. The Technician and the Advisor are outstanding. More

by Fvilbrun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reginal Rudolph

May 28, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you received outstanding service from our service department. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 25, 2024

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Everytime l have go there everyone is hallways nice and understanding thats why l go thete More

by COOKSROBIN875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're delighted to hear that you consistently experience kindness and understanding from our team. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 23, 2024

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Employee Rating

Amazing good great wonderful hot this is boring me why do you make me do this More

by Joshsimmons77
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
May 26, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback! We're thrilled to hear that you had an amazing experience with us. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 22, 2024

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Everything was great as always. I love that they let me know how much life is left on tires and brakes More

by alicepeterson82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2024

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you had another great experience with us! Providing you with detailed information about the condition of your tires and brakes is all part of our commitment to excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 22, 2024

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Employee Rating

Raymond was a great honest service advisor, service was easy and straight forward he answered any questions I had. More

by Mufffintop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2024

Jim Ellis Toyota of McDonough responded

Thank you for sharing your positive experience with Raymond! We're delighted to hear that he provided you with great and honest service, making your visit easy and straightforward. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 21, 2024

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I have always recieved great service at this dealership and this visit was no exception. My vehicle was serviced in a reasonable amount of time. Ms. Steinetz kept me updated as to the status of my vehicle. More

by TRAT657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your continued trust in Jim Ellis Toyota of McDonough! We're delighted to hear that you consistently receive great service and that Victoria kept you well-informed during your recent visit. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, please don't hesitate to reach out. We look forward to serving you again!

May 19, 2024

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Employee Rating

Victoria is always pleasant to work with. This is important when spending hundreds of dollars!! More

by Le
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're thrilled to hear that Victoria made your experience a pleasant one. We understand how important it is to feel valued, especially when making significant investments. We look forward to serving you again!

May 18, 2024

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Employee Rating

Professional service and attention, a very pleasant atmosphere, and knowledge about the client's needs. More

by Jorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reid Millikan

May 21, 2024

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you had a professional and attentive experience with us! Providing a pleasant atmosphere and understanding our clients' needs are top priorities for us. Thank you for recognizing our efforts and for your positive feedback. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

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