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Viktor Mazurenko
Viktor Mazurenko at Gosch Ford Temecula

Viktor Mazurenko

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

Contact Me
4.8
112 Reviews

Dealership Experience

2 yrs

Languages Spoken

Russian Russian

4.8

112 Reviews

Write a Review

112 Reviews of Viktor Mazurenko

November 06, 2025

Dealership Rating
Employee Rating

Left vehicle for 2 days for recall and work was not done. Not even a phone call. When I scheduled the appt. I updated the phone number and the drop off envelope had the contact number. More

by Nafonso
Service Time
Service Communication
Recommend Dealer
No
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Nov 06, 2025

Gosch Ford Temecula responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Rachelle Long Parts and Service Director

October 24, 2025

Dealership Rating
Employee Rating

Successfully repaired an electrical issue on my new Bronco. Interior panels were removed but put back in original condition. More

by Peter_sing
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 24, 2025

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

October 10, 2025

Dealership Rating
Employee Rating

Great service. Excellent communication on the keeping me updated what was going on. Always very impressive More

by imlove6533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster, Kenn Olson, Chris Vecchi, Joseph Britton, Raymond Quintero, Daniel Mantel, Rigo Arechiga Larios, Sean Castellon, Ramphis Martinez

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Oct 10, 2025

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

September 27, 2025

Dealership Rating
Employee Rating

I had a great experience with Viktor as always. He makes the not so enjoyable process of dealing with my car easier and stress free! More

by jcg0722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 27, 2025

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

September 26, 2025

Dealership Rating
Employee Rating

Friendly Helpful Reliable Very happy with the service and help provided by Kenn Olson and Viktor. More

by bjnjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson, Samantha Masuguchi

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Sep 26, 2025

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

September 26, 2025

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Employee Rating

Ken and team were a huge help! Excellent customer Service and quick turn time on my explorer recalls. Highly recommend! We are new to the area and it’s good to know I can rely on a More

by Dan S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson

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Sep 26, 2025

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

September 26, 2025

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Employee Rating

This specific dealership is always a pleasure to do business with. Always professional, courteous, and efficient! More

by annabanana444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 26, 2025

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

September 26, 2025

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Employee Rating

I appreciate the service, thank you for being so polite when I was running late. More

by lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2025

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

September 25, 2025

Dealership Rating
Employee Rating

Professional fast experience friendly and knowledgeable staff pleasant experience with comfortable waiting room for overall great experience More

by joeespinozaraiders1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramphis Martinez

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Sep 25, 2025

Gosch Ford Temecula responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

September 15, 2025

Dealership Rating
Employee Rating

Excellent customer service. It’s quick and easy to make an appointment. They have a nice waiting area and free Starbucks coffee and popcorn 👍 More

by apclockandkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Britton

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Sep 16, 2025

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

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