Vince Pampena
Vince Pampena at BMW of Darien
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Vince Pampena | Page 34

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.8
347 Reviews

Dealership Experience

7 yrs, 5 mos

Industry Experience

38 yrs, 10 mos

4.8

347 Reviews

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347 Reviews of Vince Pampena

May 15, 2020

Dealership Rating
Employee Rating

Great service. Quick, timely and comprehensive. Clean car. Informative communications. Convenient drop off and pick up. Friendly staff. Most importantly, high quality work. Thank you. More

by jwharrison2
Recommend Dealer
Yes

Other Employees Tagged: James Kavallines

May 11, 2020

Dealership Rating
Employee Rating

Have purchased 6 vehicles from Darien Bmw. Always easy to deal with either on leasing trade ins or new sales. Great service department. Very trustworthy More

by paulpizzani
Recommend Dealer
Yes

Other Employees Tagged: Anthony Fischetti, Claus Hattasch

May 08, 2020

Dealership Rating
Employee Rating

Great service! Staff is very friendly, helpful and conscientious. Work is done in a timely manner. My husband and I have been loyal customers for years. More

by B
Recommend Dealer
Yes

Other Employees Tagged: Ernest Orozco, All Front Office Staff

April 29, 2020

Dealership Rating
Employee Rating

BMW Darien continues to provide excellent service . My service advisor Vincent Pampena is first rate. The best I’ve dealt with ever. At any dealer ! More

by Justin r
Recommend Dealer
Yes
Apr 29, 2020

BMW of Darien responded

Justin - Thank you for sharing your wonderful feedback about our BMW of Darien team! We're thrilled that you had a great experience with Vincent and we'll be sure to pass along your kind words. We look forward to seeing you next time!

April 28, 2020

Dealership Rating
Employee Rating

Thank you .. BMW is very efficient .. My service man was excellent .. The loaner car was brought to me and my car picked up .. Great job... Then my car was brought to my home and they picked up the loaner . More

by nancy.bartko
Recommend Dealer
Yes

Other Employees Tagged: Frank Ciardullo, Anthony Fischetti, James Kavallines, Chris Legere

Apr 28, 2020

BMW of Darien responded

Hi Nancy - Thank you for posting about your recent service visit! We are so happy to hear that our team earned your five stars with their efficient service. Hope to see you down the road!

April 24, 2020

Dealership Rating
Employee Rating

Excellent service. Couldn’t be happier . They have taken the vivid-19 situation very seriously and had curbside drop off and pick up so I felt safe going More

by Diana
Recommend Dealer
Yes

Other Employees Tagged: Anderson Cherilus , Frank Ciardullo, Beverly Clarke, Anthony Fischetti, James Kavallines, Chris Legere

Apr 24, 2020

BMW of Darien responded

Happy customers make us happy, Diana! We are happy to hear that you felt comfortable with your recent service experience at BMW of Darien. Thank you for your support.

April 23, 2020

Dealership Rating
Employee Rating

Very professional and great service. He always called to ask and provide very good advice. Customer didn’t feel pressured and pushed. They are doing great service dusting this crazy time More

by Bill
Recommend Dealer
Yes
Apr 23, 2020

BMW of Darien responded

Thank you for your feedback, Bill. It's great to hear that our team took care of you during your visit to BMW of Darien!

April 22, 2020

Dealership Rating
Employee Rating

Vincent, I suppose you the oil service was replace with new however the dashboard wasn"t reset! The service was done as scheduled for Monday, 4/20/20, how many ground wire for battery were replaced and whe More

by angelmoix
Recommend Dealer
Yes

April 22, 2020

Dealership Rating
Employee Rating

I’ve never had an issue with the service team - they go above & beyond & do quality work. Pricing is competitive & location to my home is convenient More

by SJM9OPA
Recommend Dealer
Yes

Other Employees Tagged: Concierge always aims to please

Apr 23, 2020

BMW of Darien responded

Thank you for the five stars! We are grateful to have you as a customer here at BMW of Darien, and we look forward to your next visit!

April 22, 2020

Dealership Rating
Employee Rating

I took advantage of the free at home pick up and drop off for an oil change service. I had a excellent experience. Bmw Darien arrived at my home on time, called prior to arrival so I could leave the key in More

by Bizmark228
Recommend Dealer
Yes
Apr 23, 2020

BMW of Darien responded

Thank you for taking the time to share your experience with BMW of Darien. We're so happy to hear that our team took care of you!

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