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Vince Pampena
385 Reviews
Dealership Experience
9 yrs, 5 mos
Industry Experience
40 yrs, 10 mos
385 Reviews
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385 Reviews of Vince Pampena
May 08, 2020
Great service! Staff is very friendly, helpful and conscientious. Work is done in a timely manner. My husband and I have been loyal customers for years. conscientious. Work is done in a timely manner. My husband and I have been loyal customers for years. More
by B
Other Employees Tagged: Ernest Orozco, All Front Office Staff
April 28, 2020
Thank you .. BMW is very efficient .. My service man was excellent .. The loaner car was brought to me and my car picked up .. Great job... Then my car was brought to my home and they picked up the loaner . excellent .. The loaner car was brought to me and my car picked up .. Great job... Then my car was brought to my home and they picked up the loaner .. Excellent... More
by nancy.bartko
Other Employees Tagged: Frank Ciardullo, Anthony Fischetti, James Kavallines, Chris Legere
April 24, 2020
Excellent service. Couldn’t be happier . They have taken the vivid-19 situation very seriously and had curbside drop off and pick up so I felt safe going the vivid-19 situation very seriously and had curbside drop off and pick up so I felt safe going More
by Diana
Other Employees Tagged: Anderson Cherilus , Frank Ciardullo, Beverly Clarke, Anthony Fischetti, James Kavallines, Chris Legere
April 23, 2020
Very professional and great service. He always called to ask and provide very good advice. Customer didn’t feel pressured and pushed. They are doing great service dusting this crazy time ask and provide very good advice. Customer didn’t feel pressured and pushed. They are doing great service dusting this crazy time More
by Bill
April 22, 2020
I took advantage of the free at home pick up and drop off for an oil change service. I had a excellent experience. Bmw Darien arrived at my home on time, called prior to arrival so I could leave the key in for an oil change service. I had a excellent experience. Bmw Darien arrived at my home on time, called prior to arrival so I could leave the key in the car (contact less) and picked up my vehicle (fully protected wearing masks and gloves) and preformed the oil changed as I requested. They even have a promotion going on for a full synthetic oil change service with premium BMW oil filter for only $59.95. My service representative kept me up to date periodically through out day via text/phone. The mechanic doing the servicing sent me a video of under my car and hood to show items/parts that were okay other items that would eventually need to be looked at or replaced as a recommendation (No extra services were forced upon me). After the service was completed, I paid over the phone and the vehicle was delivered back to my home with in the day. Highly recommend. More
by Bizmark228
April 22, 2020
I’ve never had an issue with the service team - they go above & beyond & do quality work. Pricing is competitive & location to my home is convenient above & beyond & do quality work. Pricing is competitive & location to my home is convenient More
by SJM9OPA
Other Employees Tagged: Concierge always aims to please
April 22, 2020
Vincent, I suppose you the oil service was replace with new however the dashboard wasn"t reset! The service was done as scheduled for Monday, 4/20/20, how many ground wire for battery were replaced and whe new however the dashboard wasn"t reset! The service was done as scheduled for Monday, 4/20/20, how many ground wire for battery were replaced and where, cargo bay, under the car floor right and left? Please advise Angel Moix More
by angelmoix
April 09, 2020
BMW Darien is not my normal dealership, but I was very happy when they reached out to me as It was going to be a challenge to have my car serviced at normal dealership during the pandemic. All aspects of happy when they reached out to me as It was going to be a challenge to have my car serviced at normal dealership during the pandemic. All aspects of the service was great, especially the drop off/pick up and loaner service. More
by Petera
March 20, 2020
Great Service Love getting my BMW serviced because these guys make is so easy and convenient. The Valet service is very helpful. Will definitely be buying my next Love getting my BMW serviced because these guys make is so easy and convenient. The Valet service is very helpful. Will definitely be buying my next car here. More
by Anthony
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