Vince Pampena
Vince Pampena at BMW of Darien

Vince Pampena | Page 4

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.8
385 Reviews

Dealership Experience

9 yrs, 5 mos

Industry Experience

40 yrs, 10 mos

4.8

385 Reviews

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385 Reviews of Vince Pampena

July 30, 2024

Dealership Rating
Employee Rating

As usual a get experience. Oil change and AC service. Fast, friendly and fair price for exceptional service.. More

by Dan.wilczynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2024

BMW of Darien responded

Dan, we're delighted to hear you had another great experience with us at BMW of Darien. Thanks for your continued trust and support!

July 30, 2024

Dealership Rating
Employee Rating

it was a pleasant working with the people there very friendly atmosphere . I have recommended other friends to BMW . More

by steve.iannone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2024

BMW of Darien responded

Steve, we're delighted to hear you enjoyed the friendly atmosphere at BMW of Darien. Thanks for recommending us to your friends!

July 28, 2024

Dealership Rating
Employee Rating

Great thorough service explained what was inspected. Nothing was needed and I felt confident in report. They did not try to sell unneeded service. More

by Ptregurtha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Gonzalez , Bill Skorvanek

Jul 29, 2024

BMW of Darien responded

We're glad to hear you had a positive experience with our team at BMW of Darien. Thanks for the feedback!

July 24, 2024

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Employee Rating

Well organized, clean, follow schedule. Polite, professional. Do not overcharge for unnecessary operations. Overall ' good. More

by kremer_email
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2024

BMW of Darien responded

Thanks for the positive feedback! We're glad to hear you had a great experience with our team at BMW of Darien. We appreciate your support and look forward to serving you again!

July 23, 2024

Dealership Rating
Employee Rating

Very pleased with their service. On time and very thorough. Vincent was very professional to work with More

by Jl10345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Kozlowski

Jul 24, 2024

BMW of Darien responded

Thank you for the positive feedback! We're glad to hear that Vincent and our team at BMW of Darien provided timely and thorough service. We appreciate your support!

July 23, 2024

Dealership Rating
Employee Rating

Excellent service on time. Very efficient and courteous. Kept me informed about the status of the service. More

by Wisch733
Recommend Dealer
Yes
Jul 24, 2024

BMW of Darien responded

Thanks for the great feedback! We're glad to hear you had an efficient and courteous experience with our team at BMW of Darien. We appreciate your support!

July 23, 2024

Dealership Rating
Employee Rating

Vince in service did an excellent job managing my repair experience. I would recommend him at BMW of Darien. More

by david.b.schoenrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2024

BMW of Darien responded

David, we're glad to hear Vince provided excellent service during your repair experience at BMW of Darien. Thanks for the recommendation!

May 25, 2024

Dealership Rating
Employee Rating

Convenient, easy to schedule, and great service for my oil change. Appreciate the video inspection confirming the status of the basics underneath the car (brakes, suspension, leaks, tires, etc). More

by Sue P in CT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

BMW of Darien responded

Sue, we're glad to hear you appreciated the convenient scheduling and thorough service at BMW of Darien. Thanks for sharing your experience!

May 16, 2024

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Employee Rating

Everyone was very helpful. . Very orderly, you know what’s happening every minute your at the dealership More

by gardenguy77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

BMW of Darien responded

It's great to know you found our team at BMW of Darien helpful and the process transparent. Thanks for taking a moment to share your experience!

May 14, 2024

Dealership Rating
Employee Rating

Great service department and sales person. I liked the video inspection on my car and the sales person's patience as we explored different models. More

by Enza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Orban, TJ Telesco , Xavier, Jose

May 15, 2024

BMW of Darien responded

We're glad to know you appreciated our service department and sales team at BMW of Darien. The video inspection is one of the ways we aim to provide transparency, and it's great that this was valuable for you! Thanks for your review.

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