Vince Pampena
Vince Pampena at BMW of Darien

Vince Pampena | Page 8

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.8
385 Reviews

Dealership Experience

9 yrs, 6 mos

Industry Experience

40 yrs, 11 mos

4.8

385 Reviews

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385 Reviews of Vince Pampena

September 22, 2023

Dealership Rating
Employee Rating

I have had excellent service here. Vince Pampena couldn't have been more helpful and polite. More

by jimbodeb
Service Communication
Recommend Dealer
Yes
Sep 22, 2023

BMW of Darien responded

Thank you for giving a shoutout to Vince and leaving BMW of Darien a five-star review!

September 20, 2023

Dealership Rating
Employee Rating

They are always professional and address and report back on any concerns I have. I have been a customer since 1996 and they have never disappointed me. More

by sally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Telesco , Anthony Martinez

Sep 20, 2023

BMW of Darien responded

We're delighted to know that you've been a satisfied customer since 1996 at BMW of Darien. We always strive for professionalism and address all concerns, so it's great to see this reflected in your experience, Sally.

September 20, 2023

Dealership Rating
Employee Rating

Service was excellent. I am more than satisfied with my experience at BMW of Darien. More

by Kendrick465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2023

BMW of Darien responded

Your satisfaction makes our day! Thank you for trusting BMW of Darien with your vehicle's service needs.

September 08, 2023

Dealership Rating
Employee Rating

Vince has done amazing job every time. He and the team makes it very convenient to pick up and drop off the car. Vince also responds quickly to texts - even during off hours. If I don’t More

by Edwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2023

BMW of Darien responded

Edwin, we're delighted to know that Vince and our team at BMW of Darien have consistently provided you with top-notch service. We appreciate your feedback and the 5-star rating!

September 05, 2023

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Employee Rating

The Master Technician at Darien BMW performed top-quality work, diagnosing complex issues and fixing them correctly the first time. More

by matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Gonzalez, TJ Telesco , Bill Skorvanek, Keith Zarembski

Sep 05, 2023

BMW of Darien responded

Matt, we're glad to know our team at BMW of Darien was able to diagnose and fix your issues efficiently! Thanks for the positive feedback!

August 26, 2023

Dealership Rating
Employee Rating

The mecanic they good , but the costumers service by pampena and others let much to think about at the dealer iit let at lot negative More

by Daniel Nolasco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jaime Gonzalez, TJ Telesco , Bill Skorvanek, Keith Zarembski

August 25, 2023

Dealership Rating
Employee Rating

Excellent customer satisfaction. Great app to show car while being repaired. A plus to get a loaner More

by Albacrespo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2023

BMW of Darien responded

We're delighted to know you had a great experience with us at BMW of Darien! Thanks for the positive feedback!

Aug 25, 2023

Albacrespo responded

An excellent service and customer satisfaction should be announced publicly. Thanks BMW for a great service!

August 24, 2023

Dealership Rating
Employee Rating

Svce advisor & staff are Very attentive, informative, and accomodating!! Overall an A+ experience with service.. More

by lonpatrick357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2023

BMW of Darien responded

We're glad to know you had an A+ experience with our service team at BMW of Darien! Thanks for the positive feedback about how attentive and informative they were. We appreciate it!

August 24, 2023

Dealership Rating
Employee Rating

Everything about the service was excellent very professional stayed in close contact. I couldn’t be happier with a service. More

by Klejacq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Gonzalez, TJ Telesco , Bill Skorvanek, Keith Zarembski

Aug 24, 2023

BMW of Darien responded

We're delighted to know you had an excellent experience with our service at BMW of Darien. Thank you for your kind words, and we look forward to serving you again in the future!

August 22, 2023

Dealership Rating
Employee Rating

Always very organized and responsive. I have bought 6 or 7 cars from them and they are the best dealer I have done business with. More

by ES3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2023

BMW of Darien responded

We're delighted to know that you've had consistently positive experiences with us at BMW of Darien. Thank you for your continued trust and support in our dealership!

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