Vincent Gonzalez | Page 10

Subaru of Utica responded

We're glad to have you as part of the Subaru of Utica family! It's our goal to provide clear communication and competitive pricing to all our guests, so we're happy to see that reflected in your review. Let us know if we can assist with anything else in the future!

Subaru of Utica responded

Knowing that we have the trust of a valued Subaru of Utica guest makes us proud, and receiving feedback like this means a lot to the team. It's our pleasure to have provided you timely assistance and great service. Travel safe and we'll be ready to help again whenever you next need.

Subaru of Utica responded

Fast service and an enjoyable wait is what we want for all our Subaru of Utica guests, and we're happy to have met the mark during your visit. Thank you for your commendations and trust in us with your automotive needs. Come see us again whenever we can next be of service.

Subaru of Utica responded

We're always happy to have you here at Subaru of Utica, and we appreciate your continued patronage. It's always nice to hear our guests enjoyed professional, informative and friendly service while visiting and we look forward to repeating the experience when you next return. Thank you for the kind feedback.

Subaru of Utica responded

It's fantastic to know that you've received great service from our team, at Subaru of Utica. We're grateful for your trust and will continue working hard to ensure the best care for your vehicles!

Subaru of Utica responded

We aim to provide customers with a seamless and pleasant experience at Subaru of Utica. It's rewarding to see we've hit the mark and earned your five-star review. Thanks for taking the time to share your experience. Come back and see us!

Subaru of Utica responded

Hello, Thank you for both your commendation and critical feedback. We understand it is upsetting when efforts to communicate with our team are unsuccessful and regret any frustration you were caused. Your concerns with phone calls going unanswered or unreturned will be discussed with our team and we'll work to improve in those areas moving forward. It is important to us that our customers are happy with the level of support they receive. If there is anything I can help you with, please feel free to email your contact information and availability to me at danielperkins@carbonecars.com and I will reach out to you at the first opportunity. Dan Perkins Service Manager danielperkins@carbonecars.com

Subaru of Utica responded

We're glad to know that you had a pleasant experience with our service department at Subaru of Utica. It's great to see Vinny and the team kept you well-informed throughout your visit. We appreciate your kind words, thank you!

Subaru of Utica responded

We appreciate your kind words. We're glad to know your service was quick and seamless. Alan and our team at Subaru of Utica always aim to provide the best experience. If there's anything else we can do for you in the future, reach out anytime.

Subaru of Utica responded

We appreciate your support and feedback about the efficient service and clean waiting area here at Subaru of Utica. Let us know if we can assist with anything in the future!