Vincent Gonzalez
Vincent Gonzalez at Subaru of Utica

Vincent Gonzalez | Page 13

Service Advisor

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

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4.8
192 Reviews
4.8

192 Reviews

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192 Reviews of Vincent Gonzalez

April 07, 2024

Dealership Rating
Employee Rating

Vincent was Extremely friendly and very professional. Very Knowledgeable, made the process easy and quick. Great Smile as well!! More

by BLONDIENYMETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Subaru of Utica responded

Your smile makes us smile! Thank you for taking the time to share your experience. We will be sure to pass on your compliments to Vincent. Drive safe!

April 07, 2024

Dealership Rating
Employee Rating

Vincent did a great job. So friendly, professional and helpful. Explain everything to us and made us feel comfortable More

by MARINO58
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lee Gold , Kli La

Apr 08, 2024

Subaru of Utica responded

Marino, it's fantastic to know that Vincent provided you with such a positive experience at Subaru of Utica. We will be sure to pass on the compliment. It will make his day! We appreciate your feedback and look forward to assisting you in the future!

April 07, 2024

Dealership Rating
Employee Rating

My car was done fast, the whole experience was painless! I worked with Vincent both times I was there and he was excellent. More

by IMANIAODOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Subaru of Utica responded

We're glad to know your experience with Vincent at Subaru of Utica was a smooth one! Thanks for sharing, and we look forward to assisting you again in the future.

April 05, 2024

Dealership Rating
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My experience was very easy. I waited for my vehicle and it was not a very long wait. Vincent was very attentive and they even washed my vehicle. More

by Ptinker27
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 08, 2024

Subaru of Utica responded

It's great to know that Vincent and the team at Subaru of Utica made your visit an easy one. We're always here for you!

April 04, 2024

Dealership Rating
Employee Rating

Pleasant, professional and got me out in a timely manner. Very happy with the service I got. More

by CRAZYBAKER8
Recommend Dealer
Yes

Other Employees Tagged: Nick Orbinati

Apr 05, 2024

Subaru of Utica responded

We're very happy to hear it, and thank you for allowing us to care for your vehicle at Subaru of Utica. It was our pleasure to to to provide you pleasant, professional and timely service and your compliments mean a lot to the team. Safe travels and we'll see you next visit!

April 04, 2024

Dealership Rating
Employee Rating

Always professional and dealership is very clean . Easy and efficient to make appointments… pricing high but I guess that’s because it’s a true Subaru shop More

by LCROGHAN5
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 04, 2024

Subaru of Utica responded

Thanks for the five-star review! We're happy to provide the top-notch service you deserve at Subaru of Utica. We'll pass your feedback along to the team.

April 03, 2024

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Great place to get work done on a Subaru. Good service department. Sometimes hard to get through on phone. More

by MK-L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2024

Subaru of Utica responded

We appreciate your feedback and are glad to know you're satisfied with our service department at Subaru of Utica. We'll definitely work on improving the phone line situation for a better experience next time! Safe travels.

March 29, 2024

Dealership Rating
Employee Rating

I am impressed with what a thorough job Vincent did, and how well he explained everything to me. More

by SKLLOYD60
Service Price Transparency
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Recommend Dealer
Yes
Apr 01, 2024

Subaru of Utica responded

Thanks for the shout-out to Vincent! We'll be sure to pass this along to him. See you next time at Subaru of Utica!

March 27, 2024

Dealership Rating
Employee Rating

My visit for routine service on my 2020 Outback was wonderful. From the moment I was greeted by Vinnie until the work was all completed I had no concerns at all. The confidence I have in Vinnie's rec More

by MAARBILP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2024

Subaru of Utica responded

Your trust in us is greatly appreciated, and we look forward to seeing you for your next visit!

March 27, 2024

Dealership Rating
Employee Rating

Vincent was very helpful in explaining a situation I was having with the high beams and did it in such a manner that I did not feel like an idiot. More

by Susie
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2024

Subaru of Utica responded

Susie, we're glad to know Vincent was able to assist you with your high beams issue! We always aim for our customers to feel comfortable and informed. Thanks for the review!

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