Vincent Gonzalez
Vincent Gonzalez at Subaru of Utica

Vincent Gonzalez | Page 14

Service Advisor

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

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4.8
192 Reviews
4.8

192 Reviews

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192 Reviews of Vincent Gonzalez

March 27, 2024

Dealership Rating
Employee Rating

I was super pleased with my experience at Subaru of Utica and getting my new Outback! More

by WOODFAMILY3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Borelli , Jonathan Guzman

Mar 28, 2024

Subaru of Utica responded

Thank you so much for the glowing review. It makes our day! Enjoy your new car and we hope to see you again should we be able to be of assistance in the future. :)

March 26, 2024

Dealership Rating
Employee Rating

I totally dislike filling out surveys and wish you would discontinue them. If it’s possible to opt me out, please do so. More

by CMF072
Recommend Dealer
Yes
Mar 26, 2024

Subaru of Utica responded

We appreciate your feedback and understand that surveys may not be everyone's cup of tea. We'll take note of this for future interactions with you at Subaru of Utica. Thanks for reaching out!

March 25, 2024

Dealership Rating
Employee Rating

Vincent was very friendly and informative about the 60k service on my Subaru. He made sure that I was aware of what the service entailed. He answered all of my questions and was able to answer them quickl More

by TUCKERPM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Subaru of Utica responded

We're glad to know that Vincent was able to provide you with the necessary information and help guide your service decisions. We understand concerns about cost, but we always strive for top-quality work on every vehicle. Thanks so much for sharing your experience!

March 25, 2024

Dealership Rating
Employee Rating

Every person in the service department is kind and helpful! I love this service department! More

by DCOXLECATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Orbinati, Tyler Basset , Dan Perkins

Mar 26, 2024

Subaru of Utica responded

Thank you for taking the time to share you experience! We will be sure to share your compliments. Drive safe and we hope to see you again.

March 25, 2024

Dealership Rating
Employee Rating

they are very kind, explain things completely and make sure you know what repairs and servicing you re agreeing to. they also have price estmates right up front. More

by GERALYN.CARACAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Orbinati

Mar 26, 2024

Subaru of Utica responded

Geralyn, it's great to know that you found our team at Subaru of Utica helpful and transparent. We always aim for clear communication with all our customers. Thanks for the review!

March 25, 2024

Dealership Rating
Employee Rating

They are alot of help service was good I can always count on to get the job done More

by SERGIOCOLLADO718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Hutchings, Robert Ortizo, Mike Green, Brand Glerup, Carlos Bello , Christopher Cardello, Jarred Kraszewski, Justin Malagese, Jonson Moreland

Mar 25, 2024

Subaru of Utica responded

Thank you for your business and feedback! We are always happy to see you, Sergio. Stay safe on the road and we hope to see you again.

March 24, 2024

Dealership Rating
Employee Rating

Vincent did a great job checking me in and following the progress of the work.on my vehicle. More

by JG.MACGREGOR8
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Subaru of Utica responded

We aim for clear communication and are so glad this was your experience. We are grateful for your feedback and we hope to see you again.

March 24, 2024

Dealership Rating
Employee Rating

Subaru of Utica was attentive to the matters I needed looked at. I look forward to future service there. More

by DANIEL.GOEWEY.60
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Perkins, Bradley McPhearson, Sean in Finance

Mar 25, 2024

Subaru of Utica responded

Daniel, we're glad to know that our team at Subaru of Utica was able to assist you effectively. We look forward to seeing you for your future service needs!

March 24, 2024

Dealership Rating
Employee Rating

Vincent was welcoming and explained the recommended repairs clearly and without any pressure to be completed. More

by HOPE1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Subaru of Utica responded

We're glad to know that Vincent was able to provide clear explanations and a pressure-free experience at Subaru of Utica. Thanks for sharing your feedback!

March 24, 2024

Dealership Rating
Employee Rating

I have always had good experiences at the Subaru dealership. Very good and helpful service people also. More

by CCLARK1947287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Subaru of Utica responded

We're glad to know you've consistently had good experiences with us at Subaru of Utica. Our team is always here and ready to help! Thanks for the review!

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