Vincent Lor
Vincent Lor at Heiser Toyota
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Vincent Lor | Page 15

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Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
642 Reviews
4.7

642 Reviews

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642 Reviews of Vincent Lor

July 14, 2023

Dealership Rating
Employee Rating

Great customer services and timely service. Front desk staff were friendly and attentive. Fantastic job. More

by ARKANGELOCHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

Jul 17, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 13, 2023

Dealership Rating
Employee Rating

Quick and efficient service the oil change was done in an hour. Will come back again More

by MIKE@MRPSTIRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

Jul 17, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 13, 2023

Dealership Rating
Employee Rating

I thank them for finding the problem with my car and for not charging me More

by QUEENDARL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 13, 2023

Dealership Rating
Employee Rating

Great service fast and responsive. I appreciate the great service and quick response to my concerns More

by KING.BYRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

Jul 17, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 12, 2023

Dealership Rating
Employee Rating

The service dept used to be great, but now it’s next to impossible to schedule an appointment and routine maintenance takes 2-3 hours to complete. A oil change or tire rotation can be a whole afternoon eve More

by AARONROBBINS39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Kuckuk

Jul 17, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the Service Manager in an effort to better our business and employees.

July 12, 2023

Dealership Rating
Employee Rating

Prompt timely and accurate service despite being overloaded due to a computer glitch Which didn’t tally on line service requests! More

by FREDBART1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

Jul 17, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 07, 2023

Dealership Rating
Employee Rating

I have been serviced by Heiser for 15yrs! On my last visit a few weeks ago I was having some emotional difficulties and Peter in the service Dept was Very Understanding!! He went above and More

by Mike D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk , PETER: SERVICE WRITTER

Jul 10, 2023

Heiser Toyota responded

Mike, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 06, 2023

Dealership Rating
Employee Rating

Always friendly. ... get my vehicle serviced in a reasonable time for top tier work keep up the good work More

by cupid81ivy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

Jul 06, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 05, 2023

Dealership Rating
Employee Rating

Provide good customer service. Good technician. Service Manager who care and listened to their customer. 5 stars. More

by Tubhmoob80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

Jul 05, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 05, 2023

Dealership Rating
Employee Rating

I have been using this dealership for many, many years. I am always happy with their service and all the people I have had through these years. Also, bought my cars from them. Vincent Lor and Joe Kucku More

by BERGNOREENJ
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

Jul 06, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your many years of business. We are thrilled to hear that you’ve continued to enjoy your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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